Call Centre Team Leader Salary in the United States
How much does a Call Centre Team Leader make in the United States?
As of July 01, 2026, the average salary for a Call Centre Team Leader in the United States is $66,312 per year, which breaks down to an hourly rate of $32.
However, a Call Centre Team Leader's salary can vary significantly. Here’s a look at the typical salary range:
Top Earners (90th percentile): $77,036
Majority Range (25th-75th percentile): $60,946 to $71,925
Key Factors That Influence Call Centre Team Leader Salaries
A Call Centre Team Leader's salary isn't a fixed number.
It's shaped by several important factors.
Below, we'll explore how your years of experience, geographic location, education and company size can directly affect your earning potential.
How Experience Level Affects Call Centre Team Leader Salaries?
Experience is a primary driver of a Call Centre Team Leader's salary.
As you build your skills and take on more complex tasks, your compensation generally increases.
Here's how the average salary grows at different career stages:
Entry-Level (less than 1 year): $66,684
Early Career (1-2 years): $77,188
Mid-Level (2-4 years): $88,083
Senior-Level (5-8 years): $109,398
Expert (over 8 years): $137,625
Levels
Salary
Call Cent... Level Call Centre Team Leader
$66,684
Internal ... Level Call Centre Team Leader
$77,188
Internal ... Level Call Centre Team Leader
$88,083
Internal ... Level Call Centre Team Leader
$109,398
Internal ... Level Call Centre Team Leader
$137,625
$66,6840 yr
$77,188< 2 yrs
$88,0832-4 yrs
$109,3985-8 yrs
$137,625> 8 yrs
View as Table
View as Graph
What Am I Worth?
How Do Call Centre Team Leader Salaries Vary from State to State?
Your salary can change significantly depending on where you work.
States with a higher cost of living and strong industrial sectors
often pay more to attract Call Centre Team Leaders.
For example, consider the average annual salaries in these key locations:
District of Columbia: $73,420.
California: $73,142.
Massachusetts: $72,167.
District of Columbia$73,420
California$73,142
Massachusetts$72,167
Washington$71,902
New Jersey$71,875
Alaska$71,783
Connecticut$70,867
New York$70,496
Hawaii$69,309
Rhode Island$68,752
Maryland$68,374
Minnesota$67,857
Colorado$67,658
Illinois$67,592
Oregon$67,340
Delaware$67,154
New Hampshire$67,037
Virginia$66,776
Pennsylvania$66,013
Nevada$65,629
North Dakota$65,503
Michigan$65,304
Wisconsin$65,231
Vermont$65,085
Texas$64,681
Maine$64,654
Arizona$64,614
Ohio$64,568
Georgia$63,958
Indiana$63,653
Wyoming$63,593
Utah$63,500
Iowa$63,460
Kansas$63,142
Louisiana$63,049
North Carolina$63,016
Missouri$63,003
Florida$62,744
Montana$62,605
Nebraska$62,472
Kentucky$62,399
South Carolina$62,134
Tennessee$61,968
Idaho$61,902
New Mexico$61,418
Oklahoma$61,312
Alabama$60,921
South Dakota$60,264
Arkansas$59,906
West Virginia$59,714
Mississippi$59,137
Top Paying Cities for Call Centre Team Leaders
Salaries can also vary between different cities.
Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay.
Here are a few examples of average annual salaries in different U.S. cities:
San Jose: $83,639
San Francisco: $82,723
Oakland: $80,980
San Jose, CA$83,639
San Francisco, CA$82,723
Oakland, CA$80,980
New York, NY$76,351
Paramus, NJ$75,422
Queens Village, NY$75,419
Passaic, NJ$75,356
Bergenfield, NJ$75,350
Stamford, CT$75,204
Huntington, NY$75,177
Newark, NJ$74,687
Bridgeport, CT$74,547
Vallejo, CA$74,415
New Brunswick, NJ$74,389
Petaluma, CA$74,349
Middlesex, NJ$74,223
Somerset, NJ$74,176
Santa Cruz, CA$74,090
Boston, MA$73,686
Monterey, CA$73,453
Seattle, WA$73,301
Santa Rosa, CA$73,288
Los Angeles, CA$73,268
Juneau, AK$73,095
Washington, DC$73,023
Orange, CA$72,786
Santa Ana, CA$72,611
Long Beach, CA$72,545
Anaheim, CA$72,532
Anchorage, AK$72,499
Santa Maria, CA$72,300
Everett, WA$72,286
Danbury, CT$72,053
Bremerton, WA$71,962
Tacoma, WA$71,723
New Suffolk, NY$71,722
Sacramento, CA$71,703
Santa Barbara, CA$71,630
Trenton, NJ$71,557
San Diego, CA$71,557
Brockton, MA$71,484
Fairbanks, AK$71,322
Lompoc, CA$71,153
Lowell, MA$71,099
Ventura, CA$71,086
Nashua, NH$71,073
Stockton, CA$71,066
Modesto, CA$70,582
Poughkeepsie, NY$70,436
Olympia, WA$70,310
Kennewick, WA$70,310
New Haven, CT$70,284
Lawrence, MA$70,045
Hartford, CT$69,979
Riverside, CA$69,966
New Bedford, MA$69,899
Richland, WA$69,899
Bakersfield, CA$69,806
San Bernardino, CA$69,780
New Britain, CT$69,773
Atlantic City, NJ$69,773
New London, CT$69,747
Norwich, CT$69,727
Portsmouth, NH$69,714
Boulder, CO$69,573
Portland, OR$69,482
Worcester, MA$69,475
Minneapolis, MN$69,269
Philadelphia, PA$69,176
Honolulu, HI$68,958
Saint Paul, MN$68,926
Vineland, NJ$68,911
Providence, RI$68,719
Chicago, IL$68,527
Bellingham, WA$68,447
Springfield, MA$68,394
Baltimore, MD$68,374
Chico, CA$68,208
Pittsfield, MA$68,029
Manchester, NH$67,903
Spokane, WA$67,612
Denver, CO$67,605
Albany, NY$67,293
Troy, NY$67,267
Nassau, NY$67,196
Schenectady, NY$67,127
Wilmington, DE$67,074
Burlington, VT$66,982
Salem, OR$66,955
Portland, ME$66,749
Yakima, WA$66,683
Rochester, MN$66,478
Reno, NV$66,444
Fresno, CA$66,444
Milwaukee, WI$66,385
Detroit, MI$66,318
Ann Arbor, MI$66,307
Allentown, PA$66,299
Colorado Springs, CO$66,186
Syracuse, NY$66,153
Carson City, NV$66,153
Houston, TX$66,060
Eugene, OR$66,027
Gary, IN$65,947
Springfield, OR$65,894
Bismarck, ND$65,881
Galveston, TX$65,834
Medford, OR$65,735
Fort Collins, CO$65,708
Concord, NH$65,675
Austin, TX$65,655
Mesa, AZ$65,516
Reading, PA$65,509
Phoenix, AZ$65,503
Dallas, TX$65,483
Saint Cloud, MN$65,419
Madison, WI$65,330
Utica, NY$65,151
Rochester, NY$65,045
Des Moines, IA$65,039
Raleigh, NC$65,032
Atlanta, GA$64,933
Battle Creek, MI$64,913
Salt Lake City, UT$64,893
Lancaster, PA$64,793
Harrisburg, PA$64,700
Kansas City, MO$64,634
Champaign, IL$64,621
Kansas City, KS$64,621
Fort Worth, TX$64,614
Columbus, OH$64,603
Boca Raton, FL$64,588
Pittsburgh, PA$64,561
Richmond, VA$64,535
Indianapolis, IN$64,521
Cleveland, OH$64,515
Las Vegas, NV$64,435
Cincinnati, OH$64,435
Petersburg, VA$64,336
Huntsville, AL$64,236
Lansing, MI$64,192
Lebanon, PA$64,183
Pueblo, CO$64,177
Appleton, WI$64,157
Buffalo, NY$64,130
Dayton, OH$64,110
Racine, WI$64,097
Charlotte, NC$64,090
Saint Louis, MO$64,070
York, PA$64,031
Elkhart, IN$64,031
Gastonia, NC$64,018
Billings, MT$64,002
Beaumont, TX$63,984
Lorain, OH$63,971
Benton Harbor, MI$63,958
Toledo, OH$63,944
Binghamton, NY$63,911
Rock Hill, SC$63,905
Rockford, IL$63,872
Springfield, IL$63,845
Elyria, OH$63,838
Fargo, ND$63,838
Flagstaff, AZ$63,792
Fort Lauderdale, FL$63,752
Duluth, MN$63,712
Miami, FL$63,712
Cheyenne, WY$63,666
Grand Forks, ND$63,666
Bangor, ME$63,520
Cedar Rapids, IA$63,447
Durham, NC$63,419
Louisville, KY$63,414
Grand Rapids, MI$63,401
Hialeah, FL$63,394
Casper, WY$63,301
Scranton, PA$63,222
New Orleans, LA$63,202
Virginia Beach, VA$63,195
Akron, OH$63,162
Peoria, IL$63,076
Sarasota, FL$63,063
Nashville, TN$63,016
Omaha, NE$63,016
Green Bay, WI$63,016
Baton Rouge, LA$62,983
Charleston, SC$62,970
Jamestown, NY$62,937
Davenport, IA$62,937
Tucson, AZ$62,903
Saint Petersburg, FL$62,864
Tampa, FL$62,850
Evansville, IN$62,811
Port Arthur, TX$62,811
Bradenton, FL$62,784
Santa Fe, NM$62,665
Orlando, FL$62,545
Clearwater, FL$62,525
Canton, OH$62,386
La Crosse, WI$62,386
Albuquerque, NM$62,346
Newport News, VA$62,340
High Point, NC$62,320
Ogden, UT$62,293
Corpus Christi, TX$62,240
Norfolk, VA$62,200
Laramie, WY$62,200
Rock Island, IL$62,161
Saginaw, MI$62,147
Jacksonville, FL$62,141
Salisbury, NC$62,128
Boise, ID$62,114
Moline, IL$62,081
Fort Myers, FL$62,061
Memphis, TN$62,048
Tulsa, OK$62,015
Waterloo, IA$61,975
Spartanburg, SC$61,909
Lincoln, NE$61,876
Fort Wayne, IN$61,862
Provo, UT$61,856
Cedar Falls, IA$61,776
San Antonio, TX$61,750
Greensboro, NC$61,723
South Bend, IN$61,716
Savannah, GA$61,643
Muskegon, MI$61,617
Birmingham, AL$61,610
Winston Salem, NC$61,578
Lake Charles, LA$61,418
Anderson, IN$61,405
Lexington, KY$61,385
Augusta, GA$61,365
Greenville, SC$61,365
Lima, OH$61,312
Wichita, KS$61,305
Tuscaloosa, AL$61,305
Columbia, SC$61,246
Springfield, OH$61,232
Asheville, NC$61,126
Bloomington, IN$61,080
Knoxville, TN$60,841
Shreveport, LA$60,834
Wilmington, NC$60,748
Roanoke, VA$60,748
Topeka, KS$60,629
Frankfort, KY$60,622
Oklahoma City, OK$60,576
Chillicothe, OH$60,549
Longview, TX$60,543
Melbourne, FL$60,536
Sioux Falls, SD$60,430
Mobile, AL$60,423
Terre Haute, IN$60,397
Altoona, PA$60,357
Amarillo, TX$60,311
Killeen, TX$60,291
Fayetteville, AR$60,238
Chattanooga, TN$60,218
Sioux City, IA$60,158
Idaho Falls, ID$60,145
Lynchburg, VA$60,092
Gainesville, FL$60,006
Portsmouth, OH$59,972
Little Rock, AR$59,959
Lafayette, LA$59,933
Youngstown, OH$59,933
Daytona Beach, FL$59,893
Clarksville, TN$59,886
Pensacola, FL$59,880
Temple, TX$59,875
Hopkinsville, KY$59,681
Erie, PA$59,667
Florence, SC$59,641
Charleston, WV$59,535
Great Falls, MT$59,502
Macon, GA$59,409
Tallahassee, FL$59,402
Fayetteville, NC$59,389
Waco, TX$59,376
Helena, MT$59,329
Pine Bluff, AR$59,304
Vincennes, IN$59,223
Lubbock, TX$59,197
Alamogordo, NM$59,157
Twin Falls, ID$59,097
Rapid City, SD$59,077
Jackson, MS$58,958
Huntington, WV$58,953
Greenville, MS$58,951
Parkersburg, WV$58,884
Montgomery, AL$58,872
Wichita Falls, TX$58,805
Springfield, MO$58,805
Biloxi, MS$58,772
Monroe, LA$58,706
Johnstown, PA$58,659
Sumter, SC$58,633
Columbus, GA$58,626
Pascagoula, MS$58,500
Abilene, TX$58,500
Kingsport, TN$58,328
Albany, GA$58,328
Gulfport, MS$58,308
Alexandria, LA$58,089
Fort Smith, AR$57,923
El Paso, TX$57,744
Las Cruces, NM$57,446
Harlingen, TX$57,277
Pocatello, ID$57,267
Florence, AL$57,181
Brownsville, TX$57,167
Mcallen, TX$57,028
Dothan, AL$56,935
Columbus, MS$56,541
Altus, OK$56,232
Lawton, OK$56,106
Pierre, SD$55,868
What Skills Can Increase a Call Centre Team Leader's Salary?
Demanded Skills for the Role:
Customer Service (Mentioned in 5.54% Job Postings): Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Credit Card (Mentioned in 4.41% Job Postings): A credit card is a type of credit facility, provided by banks that allow customers to borrow funds within a pre-approved credit limit.
Laundry (Mentioned in 1.8% Job Postings): Laundry refers to the washing of clothing and other textiles. Laundry processes are often done in a room reserved for that purpose; in an individual home this is referred to as a laundry room, Laundry in Australian English or utility room. An apartment building or student hall of residence may have a shared laundry facility such as a tvättstuga. A stand-alone business is referred to as a self-service laundry (launderette in British English or laundromat in American English). The material that is being washed, or has been laundered, is also generally referred to as laundry. Laundry has been part of history since humans began to wear clothes, so the methods by which different cultures have dealt with this universal human need are of interest to several branches of scholarship. Laundry work has traditionally been highly gendered, with the responsibility in most cultures falling to women (known as laundresses or washerwomen). The Industrial Revolution gradually led to mechanised solutions to laundry work, notably the washing machine and later the tumble dryer. Laundry, like cooking and child care, is done both at home and by commercial establishments outside the home.
See More Skills
Skills
Demand Percentage
Customer Service
5.54%
Credit Card
4.41%
Laundry
1.8%
What skills can make your compensation higher?
Mastering certain specialized skills can lead to a significant increase in pay.
Here are examples of skills and the potential impact they can have on a Call Centre Team Leader's salary.
Front Office: Can increase your salary by up to 128%.
Housekeeping: Can increase your salary by up to 37%.
Credit Card: Can increase your salary by up to 30%.
Skill
Salary
Salary % Increase
Front Office
$151,191
128%
Housekeeping
$90,847
37%
Credit Card
$86,205
30%
Computer Systems
$74,269
12%
Operating System
$72,943
10%
Risk Management
$72,943
10%
Get Latest Data
Call Centre Team Leader Salary by Industry: Top Paying Sectors
For Call Centre Team Leader roles, the industry you choose can affect earning potential
by as much as 70% (the gap between the highest and lowest paying industries).
Data shows that the MFG Nondurable and Edu., Gov't. & Nonprofit
sectors offer the strongest compensation, at 35% above the average.
In contrast, Call Centre Team Leader positions in MFG Durable or Media typically offer lower base pay,
as these industries often view Call Centre Team Leader as a support function rather than a direct revenue driver.
The top paying industries for a Call Centre Team Leader
Industry Sector
Average Annual Salary
Average Hourly Rate
Pay vs.Avg
MFG Nondurable
$89,521
$43.0
35%
Edu., Gov't. & Nonprofit
$86,205
$41.0
30%
Insurance
$82,890
$40.0
25%
Biotechnology
$79,574
$38.0
20%
Healthcare
$76,259
$37.0
15%
How Education impacts a Call Centre Team Leader's Salary?
Your level of education can impact your salary potential.
While many Call Centre Team Leaders enter the field with a Bachelor's Degree degree,
higher education can lead to more specialized and higher-paying roles.
According to our 100% employer-reported salary data,
the median salary for a Call Centre Team Leader with a Bachelor's Degree is between
$63,178
and $66,304).
Call Centre Team Leader Salaries by Degree Level
Typical Education for Call Centre Team Leader
No Diploma0.3%
High School4.0%
Associates4.2%
Bachelors62.2%
Masters29.2%
Doctorate0.1%
view as table
Degree Level
% of user with this level of education
No Diploma
0.3%
High School
4.0%
Associates
4.2%
Bachelors
62.2%
Masters
29.2%
Doctorate
0.1%
view as graph
Call Centre Team Leader Salary: Hourly Rate, Weekly Pay, and Monthly Pay
Understanding how a Call Centre Team Leader's annual salary breaks down can help with budgeting.
Below, you can see the average hourly rate, weekly pay, and monthly pay for this role.
Use the buttons to switch between different pay periods.
Hourly
Monthly
Weekly
Yearly
Table View
Last Updated on July 01, 2026
$60,946
Average$66,312/year
$71,925
$5,079
Average$5,526/month
$5,994
$1,172
Average$1,275/week
$1,383
$29
Average$32/hour
$35
Annual Salary
Monthly Pay
Weekly Pay
Hourly Wage
75th Percentile
$71,925
$5,994
$1,383
$35
Average
$66,312
$5,526
$1,275
$32
25th Percentile
$60,946
$5,079
$1,172
$29
Salaries of jobs related to Call Centre Team Leader
Salaries for a Call Centre Team Leader can change over time,
reflecting shifts in market demand and the overall economy.
The median salary decreased from $66,123 in 2023
to around $62,220 in 2025,
reflecting changes in demand, location, experience, and the wider economy.
For a detailed analysis of Call Centre Team Leader salary trends,
.
Average Annual Salary of Call Centre Team Leader Over Time
2022
$???
2023
$66,123
2024
$63,436
2025
$62,220
2026
$???
2027
$???
Year
Average Annual Salary
2022
View More
2023
$66,123
2024
$63,436
2025
$62,220
2026
View More
2027
View More
Most common benefits for Call Centre Team Leader
Social Security
401(k)
Disability
Healthcare
Pension
Time Off (days)
For Employers
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Common company salaries for Call Centre Team Leader
Here are companies hiring for Call Centre Team Leader and their salaries, click below for more details.
C
$128,509/per year
C R Bard Inc
Biotechnology
the United States
H
$124,697/per year
Henry Schein Canada
Biotechnology
the United States
N
$123,899/per year
Nordex Inc
Biotechnology
the United States
N
$120,416/per year
Nipro Corp
Biotechnology
the United States
E
$115,870/per year
Enovis
Biotechnology
the United States
A
$114,553/per year
Advanced Research Projects Agency - Energy
Biotechnology
the United States
M
$112,110/per year
MiniMed Inc
Biotechnology
the United States
L
$111,500/per year
Labcorp Drug Development
Biotechnology
the United States
L
$110,229/per year
Life Technologies Corp
Biotechnology
the United States
Z
$106,224/per year
Zimmer Biomet
Biotechnology
the United States
P
$103,077/per year
Promontory Therapeutics
Biotechnology
the United States
S
$102,181/per year
Steris PLC
Biotechnology
the United States
G
$97,274/per year
Gavin Conferences Pty Ltd
Biotechnology
the United States
E
$94,764/per year
Endeavor BioMedicines
Biotechnology
the United States
R
$94,402/per year
Replay Holdings LLC
Biotechnology
the United States
P
$94,235/per year
Pleno Inc
Biotechnology
the United States
S
$93,666/per year
Simulaids Inc
Biotechnology
the United States
N
$88,880/per year
NOIRLab/CAS
Biotechnology
the United States
O
$86,468/per year
Onward Technology
Biotechnology
the United States
L
$84,895/per year
LED Medical Diagnostics Inc
Biotechnology
the United States
E
$84,682/per year
Eyeco Ltd
Biotechnology
the United States
P
$84,523/per year
Paerosol
Biotechnology
the United States
I
$83,525/per year
IONIQ Sciences Inc
Biotechnology
the United States
S
$82,815/per year
Stateside PPE
Biotechnology
the United States
D
$82,041/per year
Digi Bio
Biotechnology
the United States
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