Call Quality Analyst Salaries in Connecticut
How Much Does a Call Quality Analyst Make in Connecticut?
Updated April 01, 2025
As of April 01, 2025,
the average annual pay of Call Quality Analyst in Connecticut is $85,728.
While Salary.com is seeing that Call Quality Analyst salary in CT can go up to $102,021
or down to $68,447, but most earn between $76,683 and $94,257.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Call Quality Analyst
Call Center Agent Quality Monitoring Analyst
$56,200
Connecticut
Per Year
Call Center Agent Quality Monitoring Senior Analyst
$62,800
Connecticut
Per Year
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Similar Job Salaries to Call Quality Analyst by Company
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| Company | average base salary in (usd) | range |
|---|---|---|
|
Lensa
Sr Auditor, Call Center Quality - Remote
|
$73,737/yr
|
RANGE: $65,631 - $81,844
|
|
Lensa
Senior Data Quality Analyst
|
$103,194/yr
|
RANGE: $93,484 - $112,904
|
|
buyersedgeplatformrecruiting
Data Reporting Quality Analyst
|
$107,927/yr
|
RANGE: $98,050 - $117,804
|
|
cBEYONData
Senior Data Quality Analyst
|
$99,578/yr
|
RANGE: $90,136 - $109,020
|
|
Revalia Bio
Quality Assurance Analyst
|
$93,216/yr
|
RANGE: $84,797 - $101,635
|
|
Travelers Insurance
Sr. Rating Quality Assurance Analyst
|
$109,551/yr
|
RANGE: $98,931 - $120,170
|
|
PLS Financial Services, Inc.
Call Center Quality Assurance Analyst
|
$70,372/yr
|
RANGE: $63,567 - $77,177
|
|
Newrez LLC
Quality & Speech Analyst- Call Miner
|
$78,113/yr
|
RANGE: $68,822 - $87,403
|
Top 10 Highest Paying Cities For Call Quality Analyst Jobs in Connecticut
It is important to understand how location impacts your career prospects in the United States.
There are some cities where a Call Quality Analyst can find a job easily with a greater salary paid then achieve a higher standard of living.
Below is the top cities list for Call Quality Analyst job salaries in Connecticut.
Some cities can pay higher salaries for Call Quality Analyst jobs, which can indicate that there is a large demand for Call Quality Analyst positions in this city.
The following table shows top 10 cities where the Call Quality Analyst salary is higher than other cities in Connecticut.
Stamford takes first place in this list, followed by Norwalk, Greenwich.
The Call Quality Analyst salary is $91,440 in Stamford,
which is higher than the national average. There are 21 cities' Call Quality Analyst salary higher than national average in Connecticut.
The average salary for a Call Quality Analyst in Connecticut is $85,728,
but we found that the city with the highest salary for Call Quality Analyst jobs is Stamford, CT, and it is higher than Norwalk.
Call Quality Analyst jobs in Stamford can have the opportunity to earn higher salaries than in other cities in Connecticut.
| CITY | ANNUAL SALARY | MONTHLY PAY | WEEKLY PAY | HOURLY WAGE |
| Stamford | $91,440 | $7,620 | $1,758 | $44 |
| Norwalk | $91,440 | $7,620 | $1,758 | $44 |
| Greenwich | $91,440 | $7,620 | $1,758 | $44 |
| Bridgeport | $90,678 | $7,556 | $1,744 | $44 |
| Fairfield | $90,678 | $7,556 | $1,744 | $44 |
| Milford | $90,678 | $7,556 | $1,744 | $44 |
| Stratford | $90,678 | $7,556 | $1,744 | $44 |
| Danbury | $87,734 | $7,311 | $1,687 | $42 |
| New Haven | $85,809 | $7,151 | $1,650 | $41 |
| Hamden | $85,809 | $7,151 | $1,650 | $41 |
What Does a Call Quality Analyst Do?
High school level education in science subjects and industry experience are usually the minimum requirements for entry-level Quality Control Analyst positions.
Updated December 17, 2021
It is important to have a robust quality assurance program, creating a team of analysts and understanding their roles and responsibilities.
Updated December 16, 2021
If, on the other hand, customer experience takes reign as the main concern of your business, your quality analyst might then use tools that survey your customer’s experiences directly using phone and email surveys.
Updated December 13, 2021
Quality assurance in call centers is important because it can enhance agent performance and maximize customer satisfaction.
Updated December 12, 2021
Call center quality monitoring provides valuable data that can help with optimizing agent behavior, enhancing sales performance, and improving the customer experience.
Updated December 10, 2021
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Explore JobArchitectFrequently Asked Questions About a Call Quality Analyst Salaries
What is the average of a Call Quality Analyst in Connecticut?
The Call Quality Analyst salary range is from $76,683 to $94,257, and the average Call Quality Analyst salary is $85,728/year in Connecticut.
The Call Quality Analyst's salary will change in different locations.
Which location pays the highest Call Quality Analyst salary in the United States?
The Call Quality Analyst salary in San Jose, CA is $101,178
which is the highest in the US.
What kinds of reasons will influence the Call Quality Analyst's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of Call Quality Analyst.
What is the growth rate of the Call Quality Analyst's salary?
If you are thinking of becoming a Call Quality Analyst or planning the next step in your career, find the detailed salary report of a Call Quality Analyst.
