Call Quality Analyst Salaries in Honolulu, HI
How Much Does a Call Quality Analyst Make in Honolulu, HI?
Updated May 01, 2025
As of May 01, 2025,
the average annual pay of Call Quality Analyst in Honolulu, HI is $82,470.
While Salary.com is seeing that Call Quality Analyst salary in Honolulu, HI can go up to $97,107
or down to $67,295, but most earn between $74,527 and $90,131.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Call Quality Analyst
Call Center Agent Quality Monitoring Analyst
$54,700
Honolulu, HI
Per Year
Call Center Agent Quality Monitoring Senior Analyst
$61,100
Honolulu, HI
Per Year
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Similar Job Salaries to Call Quality Analyst by Company
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| Company | average base salary in (usd) | range |
|---|---|---|
|
Centerwell
Senior Call Quality Audit Professional- Remote nationwide
|
$106,759/yr
|
RANGE: $93,422 - $120,096
|
|
Windstream Communications
Analyst II-Quality Assurance
|
$108,620/yr
|
RANGE: $95,292 - $121,949
|
|
ASM Research, An Accenture Federal Services Company
Quality Assurance Analyst - Journeyman
|
$84,340/yr
|
RANGE: $74,153 - $94,526
|
|
Hawaiian Electric Company
Quality Assurance Analyst
|
$85,345/yr
|
RANGE: $75,439 - $95,252
|
|
Hawaiian Electric
Quality Assurance Analyst
|
$104,239/yr
|
RANGE: $93,088 - $115,390
|
|
Pennymac
Call Quality Analyst I
|
$122,935/yr
|
RANGE: $109,341 - $136,528
|
|
Kaiser Permanente
Quality Program Analyst-LVN-Care at Home
|
$104,182/yr
|
RANGE: $90,577 - $117,786
|
|
PLS
CALL CENTER QUALITY ASSURANCE ANALYST
|
$69,274/yr
|
RANGE: $58,424 - $80,124
|
|
Homeland
Call Center Quality Control Analyst
|
$77,611/yr
|
RANGE: $64,643 - $90,580
|
|
Lucent Health Solutions, Inc.
Call Center Quality Analyst- Nashville Hybrid
|
$71,639/yr
|
RANGE: $63,721 - $79,557
|
What Does a Call Quality Analyst Do?
QA analysts will also use statistical methods to take proper samples of calls received by your agents and then create a report from the study results.
Updated October 24, 2021
High school level education in science subjects and industry experience are usually the minimum requirements for entry-level Quality Control Analyst positions.
Updated December 17, 2021
It is important to have a robust quality assurance program, creating a team of analysts and understanding their roles and responsibilities.
Updated December 16, 2021
If, on the other hand, customer experience takes reign as the main concern of your business, your quality analyst might then use tools that survey your customer’s experiences directly using phone and email surveys.
Updated December 13, 2021
Quality assurance in call centers is important because it can enhance agent performance and maximize customer satisfaction.
Updated December 12, 2021
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Explore JobArchitectFrequently Asked Questions About a Call Quality Analyst Salaries
What is the average of a Call Quality Analyst in Honolulu, HI?
The Call Quality Analyst salary range is from $74,527 to $90,131, and the average Call Quality Analyst salary is $82,470/year in Honolulu, HI.
The Call Quality Analyst's salary will change in different locations.
Which location pays the highest Call Quality Analyst salary in the United States?
The Call Quality Analyst salary in Santa Clara, CA is $100,028
which is the highest in the US.
What kinds of reasons will influence the Call Quality Analyst's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of Call Quality Analyst.
What is the growth rate of the Call Quality Analyst's salary?
If you are thinking of becoming a Call Quality Analyst or planning the next step in your career, find the detailed salary report of a Call Quality Analyst.
