Call Quality Analyst Salaries in Newark, NJ
How Much Does a Call Quality Analyst Make in Newark, NJ?
Updated April 01, 2025
As of April 01, 2025,
the average annual pay of Call Quality Analyst in Newark, NJ is $90,838.
While Salary.com is seeing that Call Quality Analyst salary in Newark, NJ can go up to $108,102
or down to $72,527, but most earn between $81,253 and $99,875.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Call Quality Analyst
Call Center Agent Quality Monitoring Analyst
$59,600
Newark, NJ
Per Year
Call Center Agent Quality Monitoring Senior Analyst
$66,500
Newark, NJ
Per Year
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Similar Job Salaries to Call Quality Analyst by Company
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| Company | average base salary in (usd) | range |
|---|---|---|
|
Precision Technologies
Quality Analyst
|
$90,971/yr
|
RANGE: $80,523 - $101,419
|
|
IQVIA
Quality Analyst
|
$77,799/yr
|
RANGE: $68,596 - $87,002
|
|
SysMind Tech
Quality Analyst
|
$117,355/yr
|
RANGE: $106,250 - $128,459
|
|
US01 AllCare Plus Pharmacy, Inc.
Quality Analyst
|
$77,799/yr
|
RANGE: $68,596 - $87,002
|
|
Omni Inclusive
Quality - Quality -Data Analyst
|
$78,863/yr
|
RANGE: $69,608 - $88,118
|
|
Axelon Services Corporation
Call Program Coordinator: Quality Review
|
$106,460/yr
|
RANGE: $96,192 - $116,728
|
|
Pennymac
Call Quality Analyst I
|
$105,195/yr
|
RANGE: $94,606 - $115,785
|
|
CenterWell
Senior Call Quality Audit Professional- Remote nationwide
|
$101,062/yr
|
RANGE: $91,441 - $110,684
|
|
Cellares
Senior Quality Control Analyst
|
$100,599/yr
|
RANGE: $89,206 - $111,992
|
|
Jobot
IT Quality Operations Analyst
|
$90,498/yr
|
RANGE: $80,866 - $100,131
|
What Does a Call Quality Analyst Do?
As the call center quality assurance process matures, improvements will be identified and the forms will evolve.
Updated December 04, 2021
Not only does it involve a wide range of skills and disciplines, it also demands a certain attitude. With that in mind, a great call quality analyst may not necessarily be your top agent. Rather, your ideal call center QA analyst will have these 10 attributes at their beck and call:.
Updated November 22, 2021
For more information on currently available Quality Control Analyst roles, head to our jobs boards and select Quality in the “Jobs by Category” menu.
Updated November 21, 2021
By customer churn analysis, the quality analyst team identifies opportunities that drives change throughout an organization, from agent coaching to product improvement to marketing opportunities.
Updated October 17, 2021
High school level education in science subjects and industry experience are usually the minimum requirements for entry-level Quality Control Analyst positions.
Updated December 17, 2021
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Explore JobArchitectFrequently Asked Questions About a Call Quality Analyst Salaries
What is the average of a Call Quality Analyst in Newark, NJ?
The Call Quality Analyst salary range is from $81,253 to $99,875, and the average Call Quality Analyst salary is $90,838/year in Newark, NJ.
The Call Quality Analyst's salary will change in different locations.
Which location pays the highest Call Quality Analyst salary in the United States?
The Call Quality Analyst salary in San Jose, CA is $101,178
which is the highest in the US.
What kinds of reasons will influence the Call Quality Analyst's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of Call Quality Analyst.
What is the growth rate of the Call Quality Analyst's salary?
If you are thinking of becoming a Call Quality Analyst or planning the next step in your career, find the detailed salary report of a Call Quality Analyst.
