Call Quality Analyst Salaries in Rhode Island
How Much Does a Call Quality Analyst Make in Rhode Island?
Updated April 01, 2025
As of April 01, 2025,
the average annual pay of Call Quality Analyst in Rhode Island is $83,170.
While Salary.com is seeing that Call Quality Analyst salary in RI can go up to $98,976
or down to $66,404, but most earn between $74,394 and $91,443.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Call Quality Analyst
Call Center Agent Quality Monitoring Analyst
$54,600
Rhode Island
Per Year
Call Center Agent Quality Monitoring Senior Analyst
$60,900
Rhode Island
Per Year
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Similar Job Salaries to Call Quality Analyst by Company
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| Company | average base salary in (usd) | range |
|---|---|---|
|
Lensa
Quality Assurance Analyst - Journeyman (Bilingual)
|
$76,840/yr
|
RANGE: $69,310 - $84,371
|
|
ASM Research, An Accenture Federal Services Company
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|
$76,475/yr
|
RANGE: $68,905 - $84,044
|
|
Selective Insurance
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|
$71,764/yr
|
RANGE: $64,747 - $78,781
|
|
Highmark Health
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|
$97,465/yr
|
RANGE: $87,618 - $107,313
|
|
Newrez LLC
Quality & Speech Analyst- Call Miner
|
$78,113/yr
|
RANGE: $68,822 - $87,403
|
|
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$48,760/yr
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|
$59,535/yr
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|
|
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|
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|
|
COASTAL1 CREDIT UNION
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$42,342/yr
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Top 10 Highest Paying Cities For Call Quality Analyst Jobs in Rhode Island
It is important to understand how location impacts your career prospects in the United States.
There are some cities where a Call Quality Analyst can find a job easily with a greater salary paid then achieve a higher standard of living.
Below is the top cities list for Call Quality Analyst job salaries in Rhode Island.
Some cities can pay higher salaries for Call Quality Analyst jobs, which can indicate that there is a large demand for Call Quality Analyst positions in this city.
The following table shows top 10 cities where the Call Quality Analyst salary is higher than other cities in Rhode Island.
Westerly takes first place in this list, followed by Tiverton, Newport.
The Call Quality Analyst salary is $84,902 in Westerly,
which is higher than the national average. There are 12 cities' Call Quality Analyst salary higher than national average in Rhode Island.
The average salary for a Call Quality Analyst in Rhode Island is $83,170,
but we found that the city with the highest salary for Call Quality Analyst jobs is Westerly, RI, and it is higher than Tiverton.
Call Quality Analyst jobs in Westerly can have the opportunity to earn higher salaries than in other cities in Rhode Island.
| CITY | ANNUAL SALARY | MONTHLY PAY | WEEKLY PAY | HOURLY WAGE |
| Westerly | $84,902 | $7,075 | $1,633 | $41 |
| Tiverton | $84,557 | $7,046 | $1,626 | $41 |
| Newport | $84,044 | $7,004 | $1,616 | $40 |
| Narragansett | $84,020 | $7,002 | $1,616 | $40 |
| Providence | $83,129 | $6,927 | $1,599 | $40 |
| Warwick | $83,129 | $6,927 | $1,599 | $40 |
| Cranston | $83,129 | $6,927 | $1,599 | $40 |
| Pawtucket | $83,129 | $6,927 | $1,599 | $40 |
| East Providence | $83,129 | $6,927 | $1,599 | $40 |
| Cumberland | $83,129 | $6,927 | $1,599 | $40 |
What Does a Call Quality Analyst Do?
This should start in agent training so that all new hires understand the expectations of a quality call.
Updated November 16, 2021
Generally, the responsibilities of a quality analyst or quality management professional are to measure compliance against established expectations of agent behavior.
Updated September 29, 2021
High school level education in science subjects and industry experience are usually the minimum requirements for entry-level Quality Control Analyst positions.
Updated December 17, 2021
It is important to have a robust quality assurance program, creating a team of analysts and understanding their roles and responsibilities.
Updated December 16, 2021
If, on the other hand, customer experience takes reign as the main concern of your business, your quality analyst might then use tools that survey your customer’s experiences directly using phone and email surveys.
Updated December 13, 2021
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Explore JobArchitectFrequently Asked Questions About a Call Quality Analyst Salaries
What is the average of a Call Quality Analyst in Rhode Island?
The Call Quality Analyst salary range is from $74,394 to $91,443, and the average Call Quality Analyst salary is $83,170/year in Rhode Island.
The Call Quality Analyst's salary will change in different locations.
Which location pays the highest Call Quality Analyst salary in the United States?
The Call Quality Analyst salary in San Jose, CA is $101,178
which is the highest in the US.
What kinds of reasons will influence the Call Quality Analyst's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of Call Quality Analyst.
What is the growth rate of the Call Quality Analyst's salary?
If you are thinking of becoming a Call Quality Analyst or planning the next step in your career, find the detailed salary report of a Call Quality Analyst.
