Call Representative Salaries in Massachusetts
How Much Does a Call Representative Make in Massachusetts?
Updated April 01, 2025
As of April 01, 2025,
the average annual pay of Call Representative in Massachusetts is $49,509.
While Salary.com is seeing that Call Representative salary in MA can go up to $61,522
or down to $39,102, but most earn between $44,062 and $55,797.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Call Representative
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Similar Job Salaries to Call Representative by Company
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| Company | average base salary in (usd) | range |
|---|---|---|
|
Innova Solutions
Call Centre Representative
|
$63,580/yr
|
RANGE: $56,679 - $70,481
|
|
unibank
Call Center Representative
|
$45,020/yr
|
RANGE: $41,085 - $48,954
|
|
TEKsystems
Call Center Representative (Onsite)
|
$51,550/yr
|
RANGE: $46,655 - $56,445
|
|
Boston Battery LLC
Call Sales Representative
|
$70,911/yr
|
RANGE: $62,844 - $78,978
|
|
Equiniti
Proxy Call Center Representative
|
$58,959/yr
|
RANGE: $53,353 - $64,566
|
|
O'LYN Roofing
Call Center Representative
|
$51,828/yr
|
RANGE: $46,906 - $56,749
|
|
Edward M. Kennedy Community Health Center, Inc.
Call Center Representative - Bilingual
|
$55,628/yr
|
RANGE: $50,261 - $60,994
|
|
Lensa
Practice Representative - Call Center
|
$71,148/yr
|
RANGE: $64,396 - $77,901
|
|
Partnership Employment
Medical Call Center Representative
|
$67,377/yr
|
RANGE: $61,461 - $73,293
|
|
American Pest Solutions
Call Center Representative
|
$54,913/yr
|
RANGE: $49,475 - $60,351
|
Top 10 Highest Paying Cities For Call Representative Jobs in Massachusetts
It is important to understand how location impacts your career prospects in the United States.
There are some cities where a Call Representative can find a job easily with a greater salary paid then achieve a higher standard of living.
Below is the top cities list for Call Representative job salaries in Massachusetts.
Some cities can pay higher salaries for Call Representative jobs, which can indicate that there is a large demand for Call Representative positions in this city.
The following table shows top 10 cities where the Call Representative salary is higher than other cities in Massachusetts.
Boston takes first place in this list, followed by Cambridge, Waltham.
The Call Representative salary is $50,738 in Boston,
which is higher than the national average. There are 36 cities' Call Representative salary higher than national average in Massachusetts.
The average salary for a Call Representative in Massachusetts is $49,509,
but we found that the city with the highest salary for Call Representative jobs is Boston, MA, and it is higher than Cambridge.
Call Representative jobs in Boston can have the opportunity to earn higher salaries than in other cities in Massachusetts.
| CITY | ANNUAL SALARY | MONTHLY PAY | WEEKLY PAY | HOURLY WAGE |
| Boston | $50,738 | $4,228 | $976 | $24 |
| Cambridge | $50,738 | $4,228 | $976 | $24 |
| Waltham | $50,738 | $4,228 | $976 | $24 |
| Newton | $50,738 | $4,228 | $976 | $24 |
| Arlington | $50,738 | $4,228 | $976 | $24 |
| Brookline | $50,738 | $4,228 | $976 | $24 |
| Lynn | $50,738 | $4,228 | $976 | $24 |
| Malden | $50,738 | $4,228 | $976 | $24 |
| Medford | $50,738 | $4,228 | $976 | $24 |
| Quincy | $50,738 | $4,228 | $976 | $24 |
What Does a Call Representative Do?
Call center representatives in finance or insurance call centers may take several months to learn the necessary complex financial regulations.
Updated October 10, 2021
To be a successful call center representative, you should be customer-focused, detail oriented, and efficient.
Updated December 17, 2021
Call center representatives must be professional throughout each phone call and to other call center employees.
Updated December 17, 2021
Top 5 call center representative interview questions with detailed tips for both hiring managers and candidates.
Updated December 05, 2021
The call center representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller.
Updated December 05, 2021
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Explore JobArchitectFrequently Asked Questions About a Call Representative Salaries
What is the average of a Call Representative in Massachusetts?
The Call Representative salary range is from $44,062 to $55,797, and the average Call Representative salary is $49,509/year in Massachusetts.
The Call Representative's salary will change in different locations.
Which location pays the highest Call Representative salary in the United States?
The Call Representative salary in San Jose, CA is $57,379
which is the highest in the US.
What kinds of reasons will influence the Call Representative's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of Call Representative.
What is the growth rate of the Call Representative's salary?
If you are thinking of becoming a Call Representative or planning the next step in your career, find the detailed salary report of a Call Representative.
