How Much Does a Complaint Coordinator Make in Massachusetts?

Updated April 01, 2025
As of April 01, 2025, the average annual pay of Complaint Coordinator in Massachusetts is $49,456. While Salary.com is seeing that Complaint Coordinator salary in MA can go up to $59,664 or down to $39,244, but most earn between $44,111 and $54,799. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, and your experience levels. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Complaint Coordinator
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Similar Job Salaries to Complaint Coordinator by Company

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Company average base salary in (usd) range
Mondo Staffing
QA Complaint Coordinator
$57,920/yr
$51,418
$64,421
RANGE: $51,418 - $64,421
Department of Public Health
Complaint Unit Intake Coordinator
$64,971/yr
$58,808
$71,134
RANGE: $58,808 - $71,134
C4 Technical Services
Complaint Coordinator
$76,503/yr
$69,370
$83,637
RANGE: $69,370 - $83,637
Managed Staffing, Inc.
Complaint Coordinator
$60,459/yr
$54,262
$66,655
RANGE: $54,262 - $66,655
Medline
Complaint Coordinator I
$65,137/yr
$57,603
$72,671
RANGE: $57,603 - $72,671
Reynolds Consumer Products
Customer Complaint Coordinator
$54,136/yr
$48,411
$59,860
RANGE: $48,411 - $59,860
Dentsply Sirona
Complaint System Specialist - Waltham, MA
$97,682/yr
$88,293
$107,071
RANGE: $88,293 - $107,071
Dentsply
Complaint System Specialist - Waltham, MA
$97,682/yr
$88,293
$107,071
RANGE: $88,293 - $107,071
City of Austin
Complaint Investigator
$52,372/yr
$46,649
$58,096
RANGE: $46,649 - $58,096

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Top 10 Highest Paying Cities For Complaint Coordinator Jobs in Massachusetts

It is important to understand how location impacts your career prospects in the United States. There are some cities where a Complaint Coordinator can find a job easily with a greater salary paid then achieve a higher standard of living. Below is the top cities list for Complaint Coordinator job salaries in Massachusetts. Some cities can pay higher salaries for Complaint Coordinator jobs, which can indicate that there is a large demand for Complaint Coordinator positions in this city.
The following table shows top 10 cities where the Complaint Coordinator salary is higher than other cities in Massachusetts. Boston takes first place in this list, followed by Cambridge, Waltham. The Complaint Coordinator salary is $50,683 in Boston, which is higher than the national average. There are 36 cities' Complaint Coordinator salary higher than national average in Massachusetts.
The average salary for a Complaint Coordinator in Massachusetts is $49,456, but we found that the city with the highest salary for Complaint Coordinator jobs is Boston, MA, and it is higher than Cambridge. Complaint Coordinator jobs in Boston can have the opportunity to earn higher salaries than in other cities in Massachusetts.
CITY ANNUAL SALARY MONTHLY PAY WEEKLY PAY HOURLY WAGE
Boston $50,683 $4,224 $975 $24
Cambridge $50,683 $4,224 $975 $24
Waltham $50,683 $4,224 $975 $24
Newton $50,683 $4,224 $975 $24
Arlington $50,683 $4,224 $975 $24
Brookline $50,683 $4,224 $975 $24
Lynn $50,683 $4,224 $975 $24
Malden $50,683 $4,224 $975 $24
Medford $50,683 $4,224 $975 $24
Quincy $50,683 $4,224 $975 $24

What Does a Complaint Coordinator Do?

Usually, a bachelor’s degree in business or a related field is considered sufficient to be considered eligible for a complaint coordinator position.
Updated November 11, 2021
The basic work of an individual hoping to bag a position as a complaint coordinator is to ensure that customers’ complaints are not just acknowledged, but also resolved in a timely and efficient manner.
Updated October 02, 2021
When there is an issue with a product or a service, a complaint coordinator makes sure that all is handled to the customers’ satisfaction, and while remaining within the parameters of professional conduct.
Updated September 29, 2021

Frequently Asked Questions About a Complaint Coordinator Salaries

What is the average of a Complaint Coordinator in Massachusetts?

The Complaint Coordinator salary range is from $44,111 to $54,799, and the average Complaint Coordinator salary is $49,456/year in Massachusetts. The Complaint Coordinator's salary will change in different locations.

Which location pays the highest Complaint Coordinator salary in the United States?

The Complaint Coordinator salary in San Jose, CA is $57,318 which is the highest in the US.

What kinds of reasons will influence the Complaint Coordinator's salary?

Besides the location, employees' education degree, related skills, and work experience also will influence the salary. Try to improve your skills and experience to get a higher salary for the position of Complaint Coordinator.

What is the growth rate of the Complaint Coordinator's salary?

If you are thinking of becoming a Complaint Coordinator or planning the next step in your career, find the detailed salary report of a Complaint Coordinator.