How Much Does a Complaint Specialist Make in New York, NY?

Updated March 01, 2025
As of March 01, 2025, the average annual pay of Complaint Specialist in New York, NY is $60,628. While Salary.com is seeing that Complaint Specialist salary in New York, NY can go up to $74,565 or down to $48,251, but most earn between $54,149 and $67,923. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, and your experience levels. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Complaint Specialist
Complaint Handling Specialist
$53,644
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Complaint Management Specialist
$53,644
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Service Complaint Response Specialist
$62,490
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Product Complaint Specialist IV
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Similar Job Salaries to Complaint Specialist by Company

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Company average base salary in (usd) range
Continental Finance Company
Customer Advocacy & Complaint Specialist
$55,153/yr
$49,523
$60,783
RANGE: $49,523 - $60,783
Actalent
Complaint Specialist
$76,655/yr
$69,527
$83,783
RANGE: $69,527 - $83,783
RxSight, Inc.
Complaint Specialist
$64,693/yr
$57,341
$72,046
RANGE: $57,341 - $72,046
$73,188/yr
$65,467
$80,910
RANGE: $65,467 - $80,910
U.S. Bank
Complaint Lead
$67,355/yr
$60,400
$74,310
RANGE: $60,400 - $74,310
Empower Pharmacy
Complaint Handling Specialist 503A
$64,318/yr
$56,719
$71,917
RANGE: $56,719 - $71,917
Joulé
Global Complaint QA Specialist
$87,715/yr
$77,828
$97,601
RANGE: $77,828 - $97,601
Shellpoint Mortgage Servicing
Verbal Complaint Specialist III
$55,037/yr
$49,429
$60,645
RANGE: $49,429 - $60,645
BD (Becton, Dickinson and Company)
Complaint Specialist I
$94,800/yr
$87,283
$102,316
RANGE: $87,283 - $102,316

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What Does a Complaint Specialist Do?

As a complaint specialist, your primary duties are to research and resolve customer complaints received by phone, mail, email, fax, and social media.
Updated December 18, 2021
Qualifications to become a complaint specialist include a high school diploma or GED certificate and two years of experience at a call center or similar position.
Updated October 20, 2021

Frequently Asked Questions About a Complaint Specialist Salaries

What is the average of a Complaint Specialist in New York, NY?

The Complaint Specialist salary range is from $54,149 to $67,923, and the average Complaint Specialist salary is $60,628/year in New York, NY. The Complaint Specialist's salary will change in different locations.

Which location pays the highest Complaint Specialist salary in the United States?

The Complaint Specialist salary in San Jose, CA is $65,144 which is the highest in the US.

What kinds of reasons will influence the Complaint Specialist's salary?

Besides the location, employees' education degree, related skills, and work experience also will influence the salary. Try to improve your skills and experience to get a higher salary for the position of Complaint Specialist.

What is the growth rate of the Complaint Specialist's salary?

If you are thinking of becoming a Complaint Specialist or planning the next step in your career, find the detailed salary report of a Complaint Specialist.