Contact Center Operations Manager Salaries in Connecticut
How Much Does a Contact Center Operations Manager Make in Connecticut?
Updated April 01, 2025
As of April 01, 2025,
the average annual pay of Contact Center Operations Manager in Connecticut is $102,452.
While Salary.com is seeing that Contact Center Operations Manager salary in CT can go up to $128,713
or down to $76,957, but most earn between $89,107 and $116,198.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Contact Center Operations Manager
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Similar Job Salaries to Contact Center Operations Manager by Company
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| Company | average base salary in (usd) | range |
|---|---|---|
|
Vertex Service Partners
Contact Center Manager
|
$126,019/yr
|
RANGE: $114,601 - $137,437
|
|
Henry Schein One
Manager, Contact Center Operations
|
$104,768/yr
|
RANGE: $93,339 - $116,197
|
|
Caring.com
Contact Center Operations Manager
|
$66,650/yr
|
RANGE: $59,889 - $73,410
|
|
Safelite
Manager, Contact Center Operations
|
$127,611/yr
|
RANGE: $115,929 - $139,293
|
|
THE TRAVELERS INDEMNITY COMPANY
Senior Architect, Contact Center
|
$120,380/yr
|
RANGE: $109,490 - $131,270
|
|
The Travelers Companies, Inc.
Senior Architect, Contact Center
|
$135,434/yr
|
RANGE: $123,458 - $147,410
|
|
Travelers Insurance Company
Senior Architect, Contact Center
|
$135,434/yr
|
RANGE: $123,458 - $147,410
|
|
Indotronix International Corporation
Contact Center Professional
|
$70,465/yr
|
RANGE: $64,126 - $76,805
|
|
Strategic Data Systems
Contact Center Operations Manager (MyNavyCareerCenter)
|
$69,173/yr
|
RANGE: $62,010 - $76,335
|
Top 10 Highest Paying Cities For Contact Center Operations Manager Jobs in Connecticut
It is important to understand how location impacts your career prospects in the United States.
There are some cities where a Contact Center Operations Manager can find a job easily with a greater salary paid then achieve a higher standard of living.
Below is the top cities list for Contact Center Operations Manager job salaries in Connecticut.
Some cities can pay higher salaries for Contact Center Operations Manager jobs, which can indicate that there is a large demand for Contact Center Operations Manager positions in this city.
The following table shows top 10 cities where the Contact Center Operations Manager salary is higher than other cities in Connecticut.
Stamford takes first place in this list, followed by Norwalk, Greenwich.
The Contact Center Operations Manager salary is $109,278 in Stamford,
which is higher than the national average. There are 21 cities' Contact Center Operations Manager salary higher than national average in Connecticut.
The average salary for a Contact Center Operations Manager in Connecticut is $102,452,
but we found that the city with the highest salary for Contact Center Operations Manager jobs is Stamford, CT, and it is higher than Norwalk.
Contact Center Operations Manager jobs in Stamford can have the opportunity to earn higher salaries than in other cities in Connecticut.
| CITY | ANNUAL SALARY | MONTHLY PAY | WEEKLY PAY | HOURLY WAGE |
| Stamford | $109,278 | $9,107 | $2,102 | $53 |
| Norwalk | $109,278 | $9,107 | $2,102 | $53 |
| Greenwich | $109,278 | $9,107 | $2,102 | $53 |
| Bridgeport | $108,367 | $9,031 | $2,084 | $52 |
| Fairfield | $108,367 | $9,031 | $2,084 | $52 |
| Milford | $108,367 | $9,031 | $2,084 | $52 |
| Stratford | $108,367 | $9,031 | $2,084 | $52 |
| Danbury | $104,849 | $8,737 | $2,016 | $50 |
| New Haven | $102,548 | $8,546 | $1,972 | $49 |
| Hamden | $102,548 | $8,546 | $1,972 | $49 |
What Does a Contact Center Operations Manager Do?
The call center operations manager is responsible for making sure that the different duties that are assigned to call center department staff are monitored to ensure they are efficiently carried out.
Updated November 07, 2021
Call center operations manager work description also entails recruitment, training, management, and supervision of call center agents to ensure that they possess the necessary skills that are required to satisfy the needs of customers and out-perform sales benchmarks set by the organization.
Updated October 14, 2021
Call centers make use of a wide range of information technology equipment, therefore, the manager is meant to make use of the equipment in an efficient and cost-effective manner.
Updated December 18, 2021
When your call center is the heart of your business, that heart could stop beating without an effective call center operations manager keeping a firm touch on the pulse of daily activities.
Updated December 14, 2021
The manager will make sure that call center agents are being assigned to duties efficiently and effectively.
Updated December 13, 2021
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Explore JobArchitectFrequently Asked Questions About a Contact Center Operations Manager Salaries
What is the average of a Contact Center Operations Manager in Connecticut?
The Contact Center Operations Manager salary range is from $89,107 to $116,198, and the average Contact Center Operations Manager salary is $102,452/year in Connecticut.
The Contact Center Operations Manager's salary will change in different locations.
Which location pays the highest Contact Center Operations Manager salary in the United States?
The Contact Center Operations Manager salary in San Jose, CA is $120,916
which is the highest in the US.
What kinds of reasons will influence the Contact Center Operations Manager's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of Contact Center Operations Manager.
What is the growth rate of the Contact Center Operations Manager's salary?
If you are thinking of becoming a Contact Center Operations Manager or planning the next step in your career, find the detailed salary report of a Contact Center Operations Manager.
