Contact Center Operations Manager Salaries in Pennsylvania
How Much Does a Contact Center Operations Manager Make in Pennsylvania?
Updated April 01, 2025
As of April 01, 2025,
the average annual pay of Contact Center Operations Manager in Pennsylvania is $95,435.
While Salary.com is seeing that Contact Center Operations Manager salary in PA can go up to $119,897
or down to $71,686, but most earn between $83,004 and $108,239.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Contact Center Operations Manager
Facing Salary Structure Challenges? Let Our Expert Guide You
The job market is increasingly challenging. Our whitepaper, Navigating the Challenges of Creating Salary Structures, offers guidance on creating salary structures. Provide your phone number and work email to download the full version.
We will handle your contact details in line with our Privacy Policy.
If you prefer not to receive marketing emails from Salary.com, you can opt-out out of marketing communications at any time by clicking unsubscribe.
Choose a prefer time
Choose Your Preferred Time
All times are listed as US Eastern time (Boston/New York)
-
9:00 AM-9:30 AM
-
9:30 AM-10:00 AM
-
10:00 AM-10:30 AM
-
10:30 AM-11:00 AM
-
11:00 AM-11:30 AM
-
11:30 AM-12:00 PM
-
12:00 PM-12:30 PM
-
12:30 PM-1:00 PM
-
1:00 PM-1:30 PM
-
1:30 PM-2:00 PM
-
2:00 PM-2:30 PM
-
2:30 PM-3:00 PM
-
3:00 PM-3:30 PM
-
3:30 PM-4:00 PM
-
4:00 PM-4:30 PM
-
4:30 PM-5:00 PM
-
5:00 PM-5:30 PM
-
5:30 PM-6:00 PM
-
6:00 PM-6:30 PM
-
6:30 PM-7:00 PM
-
7:00 PM-7:30 PM
-
7:30 PM-8:00 PM
Similar Job Salaries to Contact Center Operations Manager by Company
Loading results...
| Company | average base salary in (usd) | range |
|---|---|---|
|
Siemens Healthineers
Contact Center Manager
|
$114,456/yr
|
RANGE: $101,837 - $127,074
|
|
Cubic Defence Australia & NZ
Contact Center Manager
|
$78,783/yr
|
RANGE: $70,512 - $87,054
|
|
Joshua Tree Experts
Contact Center
|
$96,856/yr
|
RANGE: $87,109 - $106,602
|
|
Caring.com
Contact Center Operations Manager
|
$66,650/yr
|
RANGE: $59,889 - $73,410
|
|
Henry Schein One
Manager, Contact Center Operations
|
$104,768/yr
|
RANGE: $93,339 - $116,197
|
|
Homeward
Operations Manager, Engagement Contact Center
|
$101,818/yr
|
RANGE: $91,285 - $112,351
|
|
Strategic Data Systems
Contact Center Operations Manager (MyNavyCareerCenter)
|
$69,173/yr
|
RANGE: $62,010 - $76,335
|
|
Pro-Vigil
Contact Center Manager - Overnight Operations
|
$74,702/yr
|
RANGE: $66,618 - $82,785
|
|
UPMC
Contact Center Specialist
|
$40,023/yr
|
RANGE: $36,494 - $43,552
|
|
Integrated Resources INC
HR Contact Center Representative
|
$65,131/yr
|
RANGE: $58,101 - $72,162
|
Top 10 Highest Paying Cities For Contact Center Operations Manager Jobs in Pennsylvania
It is important to understand how location impacts your career prospects in the United States.
There are some cities where a Contact Center Operations Manager can find a job easily with a greater salary paid then achieve a higher standard of living.
Below is the top cities list for Contact Center Operations Manager job salaries in Pennsylvania.
Some cities can pay higher salaries for Contact Center Operations Manager jobs, which can indicate that there is a large demand for Contact Center Operations Manager positions in this city.
The following table shows top 10 cities where the Contact Center Operations Manager salary is higher than other cities in Pennsylvania.
Doylestown takes first place in this list, followed by Philadelphia, West Chester.
The Contact Center Operations Manager salary is $103,536 in Doylestown,
which is higher than the national average. There are 4 cities' Contact Center Operations Manager salary higher than national average in Pennsylvania.
The average salary for a Contact Center Operations Manager in Pennsylvania is $95,435,
but we found that the city with the highest salary for Contact Center Operations Manager jobs is Doylestown, PA, and it is higher than Philadelphia.
Contact Center Operations Manager jobs in Doylestown can have the opportunity to earn higher salaries than in other cities in Pennsylvania.
| CITY | ANNUAL SALARY | MONTHLY PAY | WEEKLY PAY | HOURLY WAGE |
| Doylestown | $103,536 | $8,628 | $1,991 | $50 |
| Philadelphia | $100,200 | $8,350 | $1,927 | $48 |
| West Chester | $98,254 | $8,188 | $1,889 | $47 |
| Stroudsburg | $96,739 | $8,062 | $1,860 | $47 |
| Allentown | $95,847 | $7,987 | $1,843 | $46 |
| Bethlehem | $95,847 | $7,987 | $1,843 | $46 |
| Easton | $95,694 | $7,974 | $1,840 | $46 |
| Reading | $94,611 | $7,884 | $1,819 | $45 |
| Lancaster | $93,671 | $7,806 | $1,801 | $45 |
| Harrisburg | $93,537 | $7,795 | $1,799 | $45 |
What Does a Contact Center Operations Manager Do?
A Network Operations Center, often called a NOC (pronounced "knock"), is typically a centralized location where the network operation staff provides 24x7x365 supervision, monitoring, and management of the network, servers, databases, firewalls, devices and related external services.
Updated October 24, 2021
Call centers make use of a wide range of information technology equipment, therefore, the manager is meant to make use of the equipment in an efficient and cost-effective manner.
Updated December 18, 2021
When your call center is the heart of your business, that heart could stop beating without an effective call center operations manager keeping a firm touch on the pulse of daily activities.
Updated December 14, 2021
The manager will make sure that call center agents are being assigned to duties efficiently and effectively.
Updated December 13, 2021
To be a successful call center manager, you should be focused on improving your team of representatives and call center practices.
Updated December 13, 2021
Empower Your Talent Strategy with Salary.com's Skills Library.
Struggling with Managing Your Job Descriptions?
View Job Skills and Competency Data for more than 15,000 Job Titles, 18 Industries, and 26 Job Families.
Skills LibraryOur job description management tool- JobArchitect streamlines your job description process. Say goodbye to the hassle of crafting job descriptions.
Explore JobArchitectFrequently Asked Questions About a Contact Center Operations Manager Salaries
What is the average of a Contact Center Operations Manager in Pennsylvania?
The Contact Center Operations Manager salary range is from $83,004 to $108,239, and the average Contact Center Operations Manager salary is $95,435/year in Pennsylvania.
The Contact Center Operations Manager's salary will change in different locations.
Which location pays the highest Contact Center Operations Manager salary in the United States?
The Contact Center Operations Manager salary in San Jose, CA is $120,916
which is the highest in the US.
What kinds of reasons will influence the Contact Center Operations Manager's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of Contact Center Operations Manager.
What is the growth rate of the Contact Center Operations Manager's salary?
If you are thinking of becoming a Contact Center Operations Manager or planning the next step in your career, find the detailed salary report of a Contact Center Operations Manager.
