Customer Service Associates Salaries in Massachusetts
How Much Does a Customer Service Associates Make in Massachusetts?
Updated March 01, 2025
As of March 01, 2025,
the average annual pay of Customer Service Associates in Massachusetts is $49,409.
While Salary.com is seeing that Customer Service Associates salary in MA can go up to $61,271
or down to $38,918, but most earn between $43,918 and $55,618.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Customer Service Associates
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Similar Job Salaries to Customer Service Associates by Company
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| Company | average base salary in (usd) | range |
|---|---|---|
|
Marshall Retail Group
Customer Service Associates
|
$64,750/yr
|
RANGE: $56,746 - $72,754
|
|
Atrium Staffing
Customer Service Associates
|
$68,115/yr
|
RANGE: $59,119 - $77,110
|
|
Neksjob Corporation
Customer Service New Associates
|
$64,324/yr
|
RANGE: $55,829 - $72,819
|
|
Marshall Retail Group
Customer Service Associates, Flamingo
|
$58,900/yr
|
RANGE: $51,122 - $66,679
|
|
Costco
Costco - Customer Service Associates/Cashier
|
$38,445/yr
|
RANGE: $34,093 - $42,797
|
Top 10 Highest Paying Cities For Customer Service Associates Jobs in Massachusetts
It is important to understand how location impacts your career prospects in the United States.
There are some cities where a Customer Service Associates can find a job easily with a greater salary paid then achieve a higher standard of living.
Below is the top cities list for Customer Service Associates job salaries in Massachusetts.
Some cities can pay higher salaries for Customer Service Associates jobs, which can indicate that there is a large demand for Customer Service Associates positions in this city.
The following table shows top 10 cities where the Customer Service Associates salary is higher than other cities in Massachusetts.
Boston takes first place in this list, followed by Cambridge, Waltham.
The Customer Service Associates salary is $50,908 in Boston,
which is higher than the national average. There are 36 cities' Customer Service Associates salary higher than national average in Massachusetts.
The average salary for a Customer Service Associates in Massachusetts is $49,409,
but we found that the city with the highest salary for Customer Service Associates jobs is Boston, MA, and it is higher than Cambridge.
Customer Service Associates jobs in Boston can have the opportunity to earn higher salaries than in other cities in Massachusetts.
| CITY | ANNUAL SALARY | MONTHLY PAY | WEEKLY PAY | HOURLY WAGE |
| Boston | $50,908 | $4,242 | $979 | $24 |
| Cambridge | $50,908 | $4,242 | $979 | $24 |
| Waltham | $50,908 | $4,242 | $979 | $24 |
| Newton | $50,908 | $4,242 | $979 | $24 |
| Arlington | $50,908 | $4,242 | $979 | $24 |
| Brookline | $50,908 | $4,242 | $979 | $24 |
| Lynn | $50,908 | $4,242 | $979 | $24 |
| Malden | $50,908 | $4,242 | $979 | $24 |
| Medford | $50,908 | $4,242 | $979 | $24 |
| Quincy | $50,908 | $4,242 | $979 | $24 |
What Does a Customer Service Associates Do?
Do you have customer service experience but want an environment where you have opportunities to advance and grow and make the world better? We are currently hiring entry-level candidates to join ou.
Updated December 13, 2021
One good customer service experience can change the entire perception a customer holds towards the organization.
Updated November 06, 2021
The qualifications to become a customer service representative include excellent communication skills, a desire to help people, and problem-solving abilities.
Updated December 16, 2021
They play a critical role in delivering timely, accurate, and professional customer service to Amazon customers, helping solve problems such as: locating a package; connecting an Echo to a Fire TV; returning an item; or assisting a delivery driver to get a package to a customer on time.
Updated December 15, 2021
Our associates are bright, articulate, and detail-oriented with a genuine desire to find solutions to customer problems.
Updated December 13, 2021
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Explore JobArchitectFrequently Asked Questions About a Customer Service Associates Salaries
What is the average of a Customer Service Associates in Massachusetts?
The Customer Service Associates salary range is from $43,918 to $55,618, and the average Customer Service Associates salary is $49,409/year in Massachusetts.
The Customer Service Associates's salary will change in different locations.
Which location pays the highest Customer Service Associates salary in the United States?
The Customer Service Associates salary in San Jose, CA is $56,993
which is the highest in the US.
What kinds of reasons will influence the Customer Service Associates's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of Customer Service Associates.
What is the growth rate of the Customer Service Associates's salary?
If you are thinking of becoming a Customer Service Associates or planning the next step in your career, find the detailed salary report of a Customer Service Associates.
