As of March 01, 2025, the average annual salary for a Customer Service Supervisor in Massachusetts is $81,675. Salary.com reports that pay typically ranges from $72,153 to $92,760, with most professionals earning between $63,483 and $102,852.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $85,257 | $7,105 | $1,640 | $41 |
| Average | $75,069 | $6,256 | $1,444 | $36 |
| 25th Percentile | $66,317 | $5,526 | $1,275 | $32 |
An entry-level Customer Service Supervisor with under 1 year experience makes about $78,122. With less than 2 years of experience, a mid-level Customer Service Supervisor makes around $78,548. After 2-4 years, the Customer Service Supervisor pay rises to about $79,970. Those senior Customer Service Supervisor with 5-8 years of experience earn roughly $81,675, and those Customer Service Supervisor having 8 years or more experience are expected to earn about $84,488 on average.
| Levels | Salary |
|---|---|
| Entry Level Customer Service Supervisor | $78,122 |
| Intermediate Level Customer Service Supervisor | $78,548 |
| Senior Level Customer Service Supervisor | $79,970 |
| Specialist Level Customer Service Supervisor | $81,675 |
| Expert Level Customer Service Supervisor | $84,488 |
| Entry Level | 4% |
| Mid Level | 5% |
| Senior Level | 7% |
| Top Level | 9% |
| Experienced | 13% |
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Customer Service Supervisor salary varies from city to city. Compared with national average salary of Customer Service Supervisor, the highest Customer Service Supervisor salary is in San Francisco, CA, where the Customer Service Supervisor salary is 25.0% above. The lowest Customer Service Supervisor salary is in Miami, FL, where the Customer Service Supervisor salary is 3.5% lower than national average salary.
| City, State | Price | Compared to national average |
|---|---|---|
| San Francisco, CA | $93,836 |
25.0%
|
| Washington, DC | $83,552 |
11.3%
|
| Miami, FL | $72,442 |
|
| Chicago, IL | $78,747 |
4.9%
|
| Boston, MA | $84,152 |
12.1%
|
| New York, NY | $87,681 |
16.8%
|
