Customer Service Rep II Salaries in Massachusetts
How Much Does a Customer Service Rep II Make in Massachusetts?
Updated April 01, 2025
As of April 01, 2025,
the average annual pay of Customer Service Rep II in Massachusetts is $49,509.
While Salary.com is seeing that Customer Service Rep II salary in MA can go up to $61,522
or down to $39,102, but most earn between $44,062 and $55,797.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Customer Service Rep II
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Similar Job Salaries to Customer Service Rep II by Company
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| Company | average base salary in (usd) | range |
|---|---|---|
|
Dal-Tile LLC
CUSTOMER SERVICE REP II - SSC
|
$54,732/yr
|
RANGE: $49,529 - $59,936
|
|
Evident Scientific
Rep., II - Customer Support
|
$54,732/yr
|
RANGE: $49,529 - $59,936
|
|
EO of Labor & Work Dvlpmnt
Job Service Rep II
|
$73,399/yr
|
RANGE: $67,721 - $79,078
|
|
Domino's Franchise
Customer Service Rep
|
$55,397/yr
|
RANGE: $49,836 - $60,959
|
|
FRESENIUS MEDICAL CENTER
Customer Service Rep I
|
$57,990/yr
|
RANGE: $51,999 - $63,981
|
|
Domino's
Customer Service Rep
|
$55,397/yr
|
RANGE: $49,836 - $60,959
|
|
Signature Healthcare, MA
Customer Service Rep
|
$49,778/yr
|
RANGE: $44,990 - $54,567
|
Top 10 Highest Paying Cities For Customer Service Rep II Jobs in Massachusetts
It is important to understand how location impacts your career prospects in the United States.
There are some cities where a Customer Service Rep II can find a job easily with a greater salary paid then achieve a higher standard of living.
Below is the top cities list for Customer Service Rep II job salaries in Massachusetts.
Some cities can pay higher salaries for Customer Service Rep II jobs, which can indicate that there is a large demand for Customer Service Rep II positions in this city.
The following table shows top 10 cities where the Customer Service Rep II salary is higher than other cities in Massachusetts.
Boston takes first place in this list, followed by Cambridge, Waltham.
The Customer Service Rep II salary is $50,738 in Boston,
which is higher than the national average. There are 36 cities' Customer Service Rep II salary higher than national average in Massachusetts.
The average salary for a Customer Service Rep II in Massachusetts is $49,509,
but we found that the city with the highest salary for Customer Service Rep II jobs is Boston, MA, and it is higher than Cambridge.
Customer Service Rep II jobs in Boston can have the opportunity to earn higher salaries than in other cities in Massachusetts.
| CITY | ANNUAL SALARY | MONTHLY PAY | WEEKLY PAY | HOURLY WAGE |
| Boston | $50,738 | $4,228 | $976 | $24 |
| Cambridge | $50,738 | $4,228 | $976 | $24 |
| Waltham | $50,738 | $4,228 | $976 | $24 |
| Newton | $50,738 | $4,228 | $976 | $24 |
| Arlington | $50,738 | $4,228 | $976 | $24 |
| Brookline | $50,738 | $4,228 | $976 | $24 |
| Lynn | $50,738 | $4,228 | $976 | $24 |
| Malden | $50,738 | $4,228 | $976 | $24 |
| Medford | $50,738 | $4,228 | $976 | $24 |
| Quincy | $50,738 | $4,228 | $976 | $24 |
What Does a Customer Service Rep II Do?
Be the first to add Customer Service Rep II responsibilities.
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Explore JobArchitectFrequently Asked Questions About a Customer Service Rep II Salaries
What is the average of a Customer Service Rep II in Massachusetts?
The Customer Service Rep II salary range is from $44,062 to $55,797, and the average Customer Service Rep II salary is $49,509/year in Massachusetts.
The Customer Service Rep II's salary will change in different locations.
Which location pays the highest Customer Service Rep II salary in the United States?
The Customer Service Rep II salary in San Jose, CA is $57,379
which is the highest in the US.
What kinds of reasons will influence the Customer Service Rep II's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of Customer Service Rep II.
What is the growth rate of the Customer Service Rep II's salary?
If you are thinking of becoming a Customer Service Rep II or planning the next step in your career, find the detailed salary report of a Customer Service Rep II.
