Customer Services Manager Salaries in Boston, MA
How Much Does a Customer Services Manager Make in Boston, MA?
Updated April 01, 2025
As of April 01, 2025,
the average annual pay of Customer Services Manager in Boston, MA is $114,120.
While Salary.com is seeing that Customer Services Manager salary in Boston, MA can go up to $142,513
or down to $85,613, but most earn between $99,198 and $128,982.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Customer Services Manager
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Similar Job Salaries to Customer Services Manager by Company
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| Company | average base salary in (usd) | range |
|---|---|---|
|
Aarons
Customer Services Coordinator
|
$79,558/yr
|
RANGE: $70,754 - $88,362
|
|
Acosta Group
Customer Manager
|
$103,766/yr
|
RANGE: $92,028 - $115,505
|
|
Voya Financial
Customer Retention Specialist-Retirement Services
|
$58,606/yr
|
RANGE: $52,225 - $64,987
|
|
aPriori Technologies
VP, Customer Success and Professional Services
|
$174,045/yr
|
RANGE: $155,703 - $192,387
|
|
SpaceFactory
Client Services Customer Support Rep
|
$66,554/yr
|
RANGE: $58,884 - $74,224
|
|
Riveron
Transaction Services - Lender Services Manager
|
$73,065/yr
|
RANGE: $67,559 - $78,572
|
|
aPriori Technologies
Vice President of Customer Success and Professional Services
|
$163,171/yr
|
RANGE: $145,529 - $180,813
|
|
Brilliant Earth
Customer Experience Assistant Manager
|
$108,644/yr
|
RANGE: $95,839 - $121,450
|
|
Analytix Solutions
Customer Success Manager
|
$100,201/yr
|
RANGE: $88,800 - $111,602
|
|
LeanIX Jobs
Senior Customer Marketing Manager
|
$195,623/yr
|
RANGE: $177,782 - $213,464
|
What Does a Customer Services Manager Do?
Their role is to provide superb customer service by leading and motivating the customer service team, developing loyalty programs, and creating customer satisfaction goals.
Updated December 09, 2021
Beyond the traditional traits that managers are expected to possess, those who lead customer service teams need to hone very specific skills.
Updated October 23, 2021
Since it’s easy to lose motivation and moral while handling complaints from customers on a daily basis, a good customer service manager can self-motivate and also motivate others.
Updated December 22, 2021
Plan, co-ordinate and control the activities of the customer service team to maintain and enhance customer relationships and meet organizational and operational objectives.
Updated December 18, 2021
A great manager knows that motivating their team to power through challenging situations and inspiring them to continue delivering exceptional customer service will make a significant positive impact on customers and the business.
Updated December 17, 2021
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Explore JobArchitectFrequently Asked Questions About a Customer Services Manager Salaries
What is the average of a Customer Services Manager in Boston, MA?
The Customer Services Manager salary range is from $99,198 to $128,982, and the average Customer Services Manager salary is $114,120/year in Boston, MA.
The Customer Services Manager's salary will change in different locations.
Which location pays the highest Customer Services Manager salary in the United States?
The Customer Services Manager salary in San Jose, CA is $129,059
which is the highest in the US.
What kinds of reasons will influence the Customer Services Manager's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of Customer Services Manager.
What is the growth rate of the Customer Services Manager's salary?
If you are thinking of becoming a Customer Services Manager or planning the next step in your career, find the detailed salary report of a Customer Services Manager.
