Customer Support Agent Salaries in Scranton, PA
How Much Does a Customer Support Agent Make in Scranton, PA?
Updated May 01, 2025
As of May 01, 2025,
the average annual pay of Customer Support Agent in Scranton, PA is $46,339.
While Salary.com is seeing that Customer Support Agent salary in Scranton, PA can go up to $56,924
or down to $36,138, but most earn between $40,999 and $51,880.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Customer Support Agent
Inbound Customer Support and Service Agent I
$34,690
Scranton, PA
Per Year
Inbound Customer Support and Service Agent II
$38,390
Scranton, PA
Per Year
Inbound Customer Support and Service Agent III
$47,090
Scranton, PA
Per Year
Inbound Customer Support and Service Agent IV
$53,090
Scranton, PA
Per Year
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Similar Job Salaries to Customer Support Agent by Company
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| Company | average base salary in (usd) | range |
|---|---|---|
|
beBee Careers
Customer Experience Support Agent
|
$58,158/yr
|
RANGE: $50,477 - $65,838
|
|
PerLuxe Travels
Customer Support Agent
|
$71,513/yr
|
RANGE: $60,576 - $82,449
|
|
beBee Careers
Sales and Customer Support Agent
|
$70,382/yr
|
RANGE: $60,330 - $80,434
|
|
beBee Careers
Customer Support Agent (Mail Processing)
|
$54,047/yr
|
RANGE: $47,521 - $60,574
|
|
DiceFM
Customer Support Agent, Spanish Speaking - Philadelphia
|
$59,091/yr
|
RANGE: $50,913 - $67,269
|
|
Boscov's
Retail Ecommerce Support Agent
|
$40,751/yr
|
RANGE: $34,657 - $46,845
|
|
Humana
Agent Support Representative
|
$61,707/yr
|
RANGE: $53,269 - $70,145
|
|
beBee Careers
Call Center Support Agent
|
$56,794/yr
|
RANGE: $48,649 - $64,938
|
|
beBee Careers
Multichannel Support Agent
|
$63,544/yr
|
RANGE: $56,287 - $70,802
|
|
beBee Careers
Phone Support Agent
|
$70,452/yr
|
RANGE: $61,273 - $79,630
|
What Does a Customer Support Agent Do?
Here, the Customer Support Agent works closely with the sales department and is responsible for first-level troubleshooting of all consumer order issues.
Updated December 20, 2021
The Customer Support Agent also works closely with the production, sales, and supplies department, voicing consumer concerns and issues in order to affect better product and service provision to the consumers, hence, constantly guaranteeing consumer satisfaction.
Updated December 17, 2021
In this capacity, the Customer Support Agent maintains a vast knowledge of all the business’s promotional activities.
Updated December 16, 2021
The Customer Support Agent is responsible for providing support to all customers in regard to the processing of their orders, inclusive of the management of all order entry aspects.
Updated December 13, 2021
The Customer Support Agent is responsible for acting as a liaison for customers and the business and assists with complaints, errors, orders, cancellations, billing, and other queries.
Updated December 10, 2021
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Explore JobArchitectFrequently Asked Questions About a Customer Support Agent Salaries
What is the average of a Customer Support Agent in Scranton, PA?
The Customer Support Agent salary range is from $40,999 to $51,880, and the average Customer Support Agent salary is $46,339/year in Scranton, PA.
The Customer Support Agent's salary will change in different locations.
Which location pays the highest Customer Support Agent salary in the United States?
The Customer Support Agent salary in Santa Clara, CA is $61,304
which is the highest in the US.
What kinds of reasons will influence the Customer Support Agent's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of Customer Support Agent.
What is the growth rate of the Customer Support Agent's salary?
If you are thinking of becoming a Customer Support Agent or planning the next step in your career, find the detailed salary report of a Customer Support Agent.
