Escalation Manager Salaries in Newport News, VA
How Much Does an Escalation Manager Make in Newport News, VA?
Updated May 01, 2025
As of May 01, 2025,
the average annual pay of Escalation Manager in Newport News, VA is $96,441.
While Salary.com is seeing that Escalation Manager salary in Newport News, VA can go up to $120,436
or down to $72,348, but most earn between $83,830 and $109,001.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Escalation Manager
Customer Service Escalation Specialist
$50,300
Newport News, VA
Per Year
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Similar Job Salaries to Escalation Manager by Company
Loading results...
| Company | average base salary in (usd) | range |
|---|---|---|
|
Cleo
Escalation Manager
|
$113,500/yr
|
RANGE: $100,186 - $126,813
|
|
Payment Alliance International
Escalation Manager
|
$80,513/yr
|
RANGE: $66,946 - $94,080
|
|
Brink’s Inc
Escalation Manager
|
$100,227/yr
|
RANGE: $85,148 - $115,305
|
|
Q2ebanking
Escalation Manager
|
$87,067/yr
|
RANGE: $72,501 - $101,633
|
What Does an Escalation Manager Do?
The Escalation Manager is responsible for maintaining communications with support organizations, assignment, prioritization, scheduling and tracking of issues for their product. The Escalation Manager receives work direction directly from an engineering manager or higher.
Updated December 12, 2021
MongoDB is seeking an Escalation Manager for the Technical Services organization to play a critical role and work internally with our Engineering, Services, Sales, and Product Management teams, as well as externally with customers and partners.
Updated December 09, 2021
The roles and responsibilities of an escalation manager give a thorough knowledge about the job profile and skills required for carrying out the task accordingly.
Updated November 26, 2021
Some companies employ professional escalation managers, who are specifically tasked with managing escalation procedures and improving customer satisfaction through great customer service.
Updated November 17, 2021
An escalation manager will ensure that problems are always addressed by agents at the correct authorisation level, by helping to direct different issues to the teams with the right skills for the job.
Updated November 01, 2021
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Explore JobArchitectFrequently Asked Questions About an Escalation Manager Salaries
What is the average of an Escalation Manager in Newport News, VA?
The Escalation Manager salary range is from $83,830 to $109,001, and the average Escalation Manager salary is $96,441/year in Newport News, VA.
The Escalation Manager's salary will change in different locations.
Which location pays the highest Escalation Manager salary in the United States?
The Escalation Manager salary in Santa Clara, CA is $129,391
which is the highest in the US.
What kinds of reasons will influence the Escalation Manager's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of Escalation Manager.
What is the growth rate of the Escalation Manager's salary?
If you are thinking of becoming an Escalation Manager or planning the next step in your career, find the detailed salary report of an Escalation Manager.
