Escalation Specialist Salaries in Massachusetts
How Much Does an Escalation Specialist Make in Massachusetts?
Updated April 01, 2025
As of April 01, 2025,
the average annual pay of Escalation Specialist in Massachusetts is $40,930.
While Salary.com is seeing that Escalation Specialist salary in MA can go up to $51,497
or down to $31,886, but most earn between $36,196 and $46,461.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Escalation Specialist
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Similar Job Salaries to Escalation Specialist by Company
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| Company | average base salary in (usd) | range |
|---|---|---|
|
Talent Mingle
Escalation Engineer
|
$113,135/yr
|
RANGE: $103,178 - $123,093
|
|
Dexian
Escalation Specialist
|
$56,545/yr
|
RANGE: $50,146 - $62,944
|
|
Houston Methodist
Escalation Specialist - Revenue Cycle
|
$60,534/yr
|
RANGE: $54,063 - $67,004
|
|
Mivation, Inc
Software Escalation Specialist
|
$97,220/yr
|
RANGE: $88,148 - $106,292
|
|
Lennar Mortgage
Closing Escalation Specialist
|
$51,123/yr
|
RANGE: $45,925 - $56,321
|
|
Cetera Financial Group
Service Escalation Specialist
|
$55,766/yr
|
RANGE: $49,857 - $61,676
|
|
Percepta
IVT Research Escalation Specialist
|
$49,284/yr
|
RANGE: $43,919 - $54,650
|
|
Oncourse Home Solutions
Customer Escalation Specialist I
|
$63,006/yr
|
RANGE: $56,292 - $69,720
|
|
American Water Resources LLC
Customer Escalation Specialist I
|
$59,779/yr
|
RANGE: $53,287 - $66,272
|
Top 10 Highest Paying Cities For Escalation Specialist Jobs in Massachusetts
It is important to understand how location impacts your career prospects in the United States.
There are some cities where an Escalation Specialist can find a job easily with a greater salary paid then achieve a higher standard of living.
Below is the top cities list for Escalation Specialist job salaries in Massachusetts.
Some cities can pay higher salaries for Escalation Specialist jobs, which can indicate that there is a large demand for Escalation Specialist positions in this city.
The following table shows top 10 cities where the Escalation Specialist salary is higher than other cities in Massachusetts.
Boston takes first place in this list, followed by Cambridge, Waltham.
The Escalation Specialist salary is $41,945 in Boston,
which is higher than the national average. There are 36 cities' Escalation Specialist salary higher than national average in Massachusetts.
The average salary for an Escalation Specialist in Massachusetts is $40,930,
but we found that the city with the highest salary for Escalation Specialist jobs is Boston, MA, and it is higher than Cambridge.
Escalation Specialist jobs in Boston can have the opportunity to earn higher salaries than in other cities in Massachusetts.
| CITY | ANNUAL SALARY | MONTHLY PAY | WEEKLY PAY | HOURLY WAGE |
| Boston | $41,945 | $3,495 | $807 | $20 |
| Cambridge | $41,945 | $3,495 | $807 | $20 |
| Waltham | $41,945 | $3,495 | $807 | $20 |
| Newton | $41,945 | $3,495 | $807 | $20 |
| Arlington | $41,945 | $3,495 | $807 | $20 |
| Brookline | $41,945 | $3,495 | $807 | $20 |
| Lynn | $41,945 | $3,495 | $807 | $20 |
| Malden | $41,945 | $3,495 | $807 | $20 |
| Medford | $41,945 | $3,495 | $807 | $20 |
| Quincy | $41,945 | $3,495 | $807 | $20 |
What Does an Escalation Specialist Do?
Senior Support Escalation Specialist - Opportunity for Working Remotely Palo Alto, CA salaries in Palo Alto, CA.
Updated October 12, 2021
Advanced from Customer Service Representative to Escalations Specialist, to Team Lead within one year.
Updated November 26, 2021
Technical Support Specialists review escalations from the Tier 1 support team, leveraging advanced troubleshooting skills and deep product knowledge to resolve member issues as quickly as possible.
Updated November 16, 2021
Qualified escalation specialist with 6 years in fast-paced customer service and call center environments.
Updated October 09, 2021
Started as a Collections representative and was quickly promoted to escalations specialist and placed on a special project to control repeat callers and resolve their difficult issues.
Updated October 06, 2021
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Explore JobArchitectFrequently Asked Questions About an Escalation Specialist Salaries
What is the average of an Escalation Specialist in Massachusetts?
The Escalation Specialist salary range is from $36,196 to $46,461, and the average Escalation Specialist salary is $40,930/year in Massachusetts.
The Escalation Specialist's salary will change in different locations.
Which location pays the highest Escalation Specialist salary in the United States?
The Escalation Specialist salary in San Jose, CA is $47,436
which is the highest in the US.
What kinds of reasons will influence the Escalation Specialist's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of Escalation Specialist.
What is the growth rate of the Escalation Specialist's salary?
If you are thinking of becoming an Escalation Specialist or planning the next step in your career, find the detailed salary report of an Escalation Specialist.
