How Much Does a Help Desk Tech Make in Philadelphia, PA?

Updated April 01, 2025
As of April 01, 2025, the average annual pay of Help Desk Tech in Philadelphia, PA is $71,481. While Salary.com is seeing that Help Desk Tech salary in Philadelphia, PA can go up to $85,948 or down to $57,531, but most earn between $64,179 and $79,054. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, and your experience levels. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Help Desk Tech
Help Desk Technician
$52,206
Philadelphia, PA
Per Year
Help Desk Engineer
$117,741
Philadelphia, PA
Per Year
Help Desk Coordinator
$55,195
Philadelphia, PA
Per Year
Help Desk Analyst
$72,597
Philadelphia, PA
Per Year
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Similar Job Salaries to Help Desk Tech by Company

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Company average base salary in (usd) range
ATC
Help Desk
$83,033/yr
$73,609
$92,457
RANGE: $73,609 - $92,457
Signature Staffing
Help Desk
$78,517/yr
$69,726
$87,307
RANGE: $69,726 - $87,307
Astyra Corporation
Help Desk
$78,517/yr
$69,726
$87,307
RANGE: $69,726 - $87,307
firstPRO, Inc
Information Technology Help Desk
$76,527/yr
$68,827
$84,226
RANGE: $68,827 - $84,226
Sight & Sound
Help Desk Senior Technician
$61,943/yr
$54,848
$69,038
RANGE: $54,848 - $69,038
Implify Inc
Help desk Analyst
$97,064/yr
$87,808
$106,319
RANGE: $87,808 - $106,319
Prequel Solutions
Help Desk Level 1
$65,661/yr
$58,538
$72,783
RANGE: $58,538 - $72,783
Millersville University of Pennsylvania
Student Help Desk Specialist
$52,749/yr
$45,929
$59,569
RANGE: $45,929 - $59,569
ASC
Help Desk Representative
$68,095/yr
$60,521
$75,669
RANGE: $60,521 - $75,669
CrossAmerica Partners
Help Desk Specialist
$59,685/yr
$53,360
$66,010
RANGE: $53,360 - $66,010

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What Does a Help Desk Tech Do?

Strong communication skills are also essential, as help desk specialists must effectively communicate solutions to both technical and non-technical individuals.
Updated October 06, 2021
A Help desk technician provides technical support and assistance, whether on the phone, in person, or remotely, related to computer systems, hardware, and software.
Updated October 03, 2021
Since they work on a help desk, their ability to communicate and think analytically improves, as they also learn to adapt to ever-changing IT landscapes by researching how to resolve many different types of problems.
Updated December 19, 2021
While the nature of their role is more technically based, it is important for help desk support specialists to have a tolerant and patient disposition, with strong communication skills to put frustrated users at ease.
Updated December 18, 2021
Many teams work within a ticketing system, so that each member of the help desk team will have a variety of tickets to address and close out each day in addition to their maintenance tasks.
Updated December 17, 2021

Frequently Asked Questions About a Help Desk Tech Salaries

What is the average of a Help Desk Tech in Philadelphia, PA?

The Help Desk Tech salary range is from $64,179 to $79,054, and the average Help Desk Tech salary is $71,481/year in Philadelphia, PA. The Help Desk Tech's salary will change in different locations.

Which location pays the highest Help Desk Tech salary in the United States?

The Help Desk Tech salary in San Jose, CA is $86,260 which is the highest in the US.

What kinds of reasons will influence the Help Desk Tech's salary?

Besides the location, employees' education degree, related skills, and work experience also will influence the salary. Try to improve your skills and experience to get a higher salary for the position of Help Desk Tech.

What is the growth rate of the Help Desk Tech's salary?

If you are thinking of becoming a Help Desk Tech or planning the next step in your career, find the detailed salary report of a Help Desk Tech.