Hotel Customer Service Salaries in Massachusetts
How Much Does a Hotel Customer Service Make in Massachusetts?
Updated March 01, 2025
As of March 01, 2025,
the average annual pay of Hotel Customer Service in Massachusetts is $42,877.
While Salary.com is seeing that Hotel Customer Service salary in MA can go up to $49,448
or down to $36,291, but most earn between $39,430 and $46,317.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Hotel Customer Service
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Similar Job Salaries to Hotel Customer Service by Company
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| Company | average base salary in (usd) | range |
|---|---|---|
|
Courtyard by Marriott
Hotel Guest Service Representative
|
$44,125/yr
|
RANGE: $37,782 - $50,467
|
|
Jobs for Humanity
CUSTOMER SERVICE
|
$63,449/yr
|
RANGE: $55,070 - $71,829
|
|
Professional Moving & Storage
CUSTOMER SERVICE
|
$63,449/yr
|
RANGE: $55,070 - $71,829
|
|
US Army Installation Management Command
Hotel Customer Service Agent, NF-02
|
$46,401/yr
|
RANGE: $39,534 - $53,268
|
|
LanceSoft
CUSTOMER SERVICE REP - CUSTOMER SERVICE - JUNIOR
|
$57,551/yr
|
RANGE: $50,104 - $64,998
|
|
Family Dollar
CUSTOMER SERVICE REPRESENTATIVE
|
$44,756/yr
|
RANGE: $39,499 - $50,013
|
Top 10 Highest Paying Cities For Hotel Customer Service Jobs in Massachusetts
It is important to understand how location impacts your career prospects in the United States.
There are some cities where a Hotel Customer Service can find a job easily with a greater salary paid then achieve a higher standard of living.
Below is the top cities list for Hotel Customer Service job salaries in Massachusetts.
Some cities can pay higher salaries for Hotel Customer Service jobs, which can indicate that there is a large demand for Hotel Customer Service positions in this city.
The following table shows top 10 cities where the Hotel Customer Service salary is higher than other cities in Massachusetts.
Boston takes first place in this list, followed by Cambridge, Waltham.
The Hotel Customer Service salary is $44,178 in Boston,
which is higher than the national average. There are 36 cities' Hotel Customer Service salary higher than national average in Massachusetts.
The average salary for a Hotel Customer Service in Massachusetts is $42,877,
but we found that the city with the highest salary for Hotel Customer Service jobs is Boston, MA, and it is higher than Cambridge.
Hotel Customer Service jobs in Boston can have the opportunity to earn higher salaries than in other cities in Massachusetts.
| CITY | ANNUAL SALARY | MONTHLY PAY | WEEKLY PAY | HOURLY WAGE |
| Boston | $44,178 | $3,681 | $850 | $21 |
| Cambridge | $44,178 | $3,681 | $850 | $21 |
| Waltham | $44,178 | $3,681 | $850 | $21 |
| Newton | $44,178 | $3,681 | $850 | $21 |
| Arlington | $44,178 | $3,681 | $850 | $21 |
| Brookline | $44,178 | $3,681 | $850 | $21 |
| Lynn | $44,178 | $3,681 | $850 | $21 |
| Malden | $44,178 | $3,681 | $850 | $21 |
| Medford | $44,178 | $3,681 | $850 | $21 |
| Quincy | $44,178 | $3,681 | $850 | $21 |
What Does a Hotel Customer Service Do?
When customers book with the hotel, they can create accounts with Zendesk’s user portal, allowing them to log in anytime and check the status of requests for support (such as billing questions).
Updated December 16, 2021
While all businesses can benefit from positive customer service, it's particularly important for hospitality businesses.
Updated December 09, 2021
A hotel brand needs to understand what its customers really want to deliver the right kind of service.
Updated November 22, 2021
Feeling inspired yet? Here are seven easy and creative methods you can use to improve your hotel’s customer service.
Updated November 15, 2021
So, ladies and gentlemen, here we present 9 excellent customer service tips in the hospitality industry.
Updated November 04, 2021
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Explore JobArchitectFrequently Asked Questions About a Hotel Customer Service Salaries
What is the average of a Hotel Customer Service in Massachusetts?
The Hotel Customer Service salary range is from $39,430 to $46,317, and the average Hotel Customer Service salary is $42,877/year in Massachusetts.
The Hotel Customer Service's salary will change in different locations.
Which location pays the highest Hotel Customer Service salary in the United States?
The Hotel Customer Service salary in San Jose, CA is $49,458
which is the highest in the US.
What kinds of reasons will influence the Hotel Customer Service's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of Hotel Customer Service.
What is the growth rate of the Hotel Customer Service's salary?
If you are thinking of becoming a Hotel Customer Service or planning the next step in your career, find the detailed salary report of a Hotel Customer Service.
