How Much Does an It Customer Service Manager Make in Illinois?

Updated April 01, 2025
As of April 01, 2025, the average annual pay of It Customer Service Manager in Illinois is $127,317. While Salary.com is seeing that It Customer Service Manager salary in IL can go up to $150,851 or down to $97,667, but most earn between $111,797 and $139,636. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, and your experience levels. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
25% $111,797 10% $97,667 90% $150,851 75% $139,636 $127,317 50%(Median)
Related Job Titles to It Customer Service Manager
Customer Service Manager
$100,924
Illinois
Per Year
IT Service Manager
$152,485
Illinois
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Manager Of Customer Service
$104,297
Illinois
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It Customer Success Manager
$125,798
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Similar Job Salaries to It Customer Service Manager by Company

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Company average base salary in (usd) range
S&S Activewear LLC
IT Service Manager
$95,175/yr
$85,637
$104,713
RANGE: $85,637 - $104,713
Sidley Austin LLP
IT Service Delivery Manager
$131,975/yr
$119,279
$144,672
RANGE: $119,279 - $144,672
Bowman Williams
IT Service Delivery Manager - MSP
$126,345/yr
$113,881
$138,810
RANGE: $113,881 - $138,810
Sound Physicians
IT Product Manager - Service Delivery
$132,426/yr
$121,525
$143,326
RANGE: $121,525 - $143,326
Binny's Beverage Depot
Evanston - Customer Service Manager
$66,485/yr
$58,570
$74,400
RANGE: $58,570 - $74,400
The Chefs' Warehouse
Customer Service Manager
$82,870/yr
$72,583
$93,157
RANGE: $72,583 - $93,157
Gold Standard Enterprises, Inc
Bloomington--Customer Service Manager
$61,272/yr
$53,977
$68,566
RANGE: $53,977 - $68,566
AO Globe Life - Mia Mitchell
Customer Service Manager In Training
$103,310/yr
$91,605
$115,014
RANGE: $91,605 - $115,014
Hobby Lobby Stores
Customer Service Manager
$74,956/yr
$65,628
$84,284
RANGE: $65,628 - $84,284
botek America Inc.
Customer Service Manager
$79,458/yr
$69,570
$89,346
RANGE: $69,570 - $89,346

Open It Customer Service Manager Jobs in Illinois

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Top 10 Highest Paying Cities For It Customer Service Manager Jobs in Illinois

It is important to understand how location impacts your career prospects in the United States. There are some cities where an It Customer Service Manager can find a job easily with a greater salary paid then achieve a higher standard of living. Below is the top cities list for It Customer Service Manager job salaries in Illinois. Some cities can pay higher salaries for It Customer Service Manager jobs, which can indicate that there is a large demand for It Customer Service Manager positions in this city.
The following table shows top 10 cities where the It Customer Service Manager salary is higher than other cities in Illinois. Chicago takes first place in this list, followed by Cicero, Oak Park. The It Customer Service Manager salary is $129,078 in Chicago, which is higher than the national average. There are 20 cities' It Customer Service Manager salary higher than national average in Illinois.
The average salary for an It Customer Service Manager in Illinois is $127,317, but we found that the city with the highest salary for It Customer Service Manager jobs is Chicago, IL, and it is higher than Cicero. It Customer Service Manager jobs in Chicago can have the opportunity to earn higher salaries than in other cities in Illinois.
CITY ANNUAL SALARY MONTHLY PAY WEEKLY PAY HOURLY WAGE
Chicago $129,078 $10,757 $2,482 $62
Cicero $129,078 $10,757 $2,482 $62
Oak Park $129,078 $10,757 $2,482 $62
Evanston $129,028 $10,752 $2,481 $62
Skokie $129,028 $10,752 $2,481 $62
Oak Lawn $128,928 $10,744 $2,479 $62
Des Plaines $128,729 $10,727 $2,476 $62
Mount Prospect $128,629 $10,719 $2,474 $62
Aurora $128,079 $10,673 $2,463 $62
Hoffman Estates $127,967 $10,664 $2,461 $62

What Does an It Customer Service Manager Do?

The Customer Service Manager is responsible for providing a productive and motivating working environment, and addressing any issues/disputes from customers or clients.
Updated October 13, 2021
Top 5 customer service manager interview questions with detailed tips for both hiring managers and candidates.
Updated October 08, 2021
Review and manage Customer Service assignments and offer preliminary guidance as needed to properly prepare the Customer Service Technicians for working each claim.
Updated December 20, 2021
The customer benefit of AI is the feel for chatting with a live agent through improved speech technologies while giving customers the self-service benefit.
Updated December 20, 2021
National Vocational Qualifications (NVQs) and Scottish Vocational Qualifications (SVQs) are also available in customer service at levels one, two, three and four.
Updated December 19, 2021

Frequently Asked Questions About an It Customer Service Manager Salaries

What is the average of an It Customer Service Manager in Illinois?

The It Customer Service Manager salary range is from $111,797 to $139,636, and the average It Customer Service Manager salary is $127,317/year in Illinois. The It Customer Service Manager's salary will change in different locations.

Which location pays the highest It Customer Service Manager salary in the United States?

The It Customer Service Manager salary in San Jose, CA is $157,545 which is the highest in the US.

What kinds of reasons will influence the It Customer Service Manager's salary?

Besides the location, employees' education degree, related skills, and work experience also will influence the salary. Try to improve your skills and experience to get a higher salary for the position of It Customer Service Manager.

What is the growth rate of the It Customer Service Manager's salary?

If you are thinking of becoming an It Customer Service Manager or planning the next step in your career, find the detailed salary report of an It Customer Service Manager.