It Customer Support Specialist Salaries in the United States
How Much Does an It Customer Support Specialist Make?
Updated April 01, 2025
As of April 01, 2025,
the average annual pay of It Customer Support Specialist in the United States is $51,901.
While Salary.com is seeing that It Customer Support Specialist salary in the US can go up to $63,885
or down to $41,406, but most earn between $46,407 and $58,174.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to It Customer Support Specialist
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Similar Job Salaries to It Customer Support Specialist by Company
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| Company | average base salary in (usd) | range |
|---|---|---|
|
M I Technical Solutions, Inc.
IT Customer Support Specialist
|
$70,824/yr
|
RANGE: $63,520 - $78,127
|
|
ACS Consultancy Services
IT Customer Support Specialist
|
$76,750/yr
|
RANGE: $69,182 - $84,318
|
|
US Army Recruiting Command and US Army Cadet Command
IT Specialist (Customer Support)
|
$76,091/yr
|
RANGE: $68,529 - $83,653
|
|
VSolvit
IT CUSTOMER SERVICE SUPPORT SPECIALIST
|
$72,710/yr
|
RANGE: $64,413 - $81,007
|
|
Constellation Energy Generation, LLC.
Assoc Customer Support Specialist - IT
|
$64,851/yr
|
RANGE: $57,868 - $71,834
|
|
Headquarters, Air Force Reserve Command
IT SPECIALIST (NETWORK/CUSTOMER SUPPORT)
|
$76,185/yr
|
RANGE: $68,455 - $83,915
|
|
U.S. Army Sustainment Command
IT Specialist (Infosec/Customer Support)
|
$83,336/yr
|
RANGE: $74,886 - $91,787
|
|
Air Education and Training Command
IT SPECIALIST (NETWORK SERVICES/CUSTOMER SUPPORT)
|
$67,197/yr
|
RANGE: $60,750 - $73,644
|
|
Hansen Talent Group
Customer Support IT Analyst
|
$61,399/yr
|
RANGE: $53,815 - $68,983
|
|
Penn Highlands Healthcare
Customer Support Associate IT
|
$48,459/yr
|
RANGE: $42,966 - $53,953
|
What Does an It Customer Support Specialist Do?
Since most people are not familiar with technical terms and may be frustrated in trying to explain the problem, the support specialist will require patience, good listening skills, and excellent communicating skills.
Updated December 21, 2021
A crucial part of the job of a Technical Support Specialist is to be able to work as fast as possible.
Updated December 16, 2021
About 70,400 openings for computer support specialists are projected each year, on average, over the decade.
Updated December 11, 2021
Technical support specialists must have patience and be sympathetic to diffuse any frustration the end-user may be feeling.
Updated December 09, 2021
Given this necessity, it is no wonder why Technical Support Specialists are so highly demanded in the job market.
Updated December 07, 2021
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Explore JobArchitectFrequently Asked Questions About an It Customer Support Specialist Salaries
What is the average of an It Customer Support Specialist in the United States?
The It Customer Support Specialist salary range is from $46,407 to $58,174, and the average It Customer Support Specialist salary is $51,901/year in the United States.
The It Customer Support Specialist's salary will change in different locations.
Which location pays the highest It Customer Support Specialist salary in the United States?
The It Customer Support Specialist salary in San Jose, CA is $65,462
which is the highest in the US.
What kinds of reasons will influence the It Customer Support Specialist's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of It Customer Support Specialist.
What is the growth rate of the It Customer Support Specialist's salary?
If you are thinking of becoming an It Customer Support Specialist or planning the next step in your career, find the detailed salary report of an It Customer Support Specialist.
Recent Salary Report
Below are the most recent It Customer Support Specialist salary reports. Employer name has been removed to protect anonymity.
$5,229
Monthly
An It Customer Support Specialist in Santa Barbara, CA reported making $5,229 per month
Santa Barbara, CA
1,000 - 3,000 employees
Full-Time
Company - Public
$60,104
Yearly
An It Customer Support Specialist in New Orleans, LA reported making $60,104 per year
New Orleans, LA
100 - 200 employees
Full-Time
Company - Private
$52,485
Yearly
An It Customer Support Specialist in Westbrook, ME reported making $52,485 per year
Westbrook, ME
6 - 1,000 employees
Full-Time
Company - Private
$26
Hourly
An It Customer Support Specialist in Helena, MT reported making $26 per hour
Helena, MT
7,6 - 15,000 employees
Part-Time
Company - Public
$25
Hourly
An It Customer Support Specialist in Levittown, NY reported making $25 per hour
Levittown, NY
3,000 - 7,6 employees
Part-Time
Company - Public
$56,752
Yearly
An It Customer Support Specialist in Clarksville, TN reported making $56,752 per year
Clarksville, TN
200 - 6 employees
Full-Time
Company - Private
