It Help Desk Analyst Salaries in Illinois
How Much Does an It Help Desk Analyst Make in Illinois?
Updated April 01, 2025
As of April 01, 2025,
the average annual pay of It Help Desk Analyst in Illinois is $60,183.
While Salary.com is seeing that It Help Desk Analyst salary in IL can go up to $72,585
or down to $48,253, but most earn between $53,938 and $66,675.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to It Help Desk Analyst
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Similar Job Salaries to It Help Desk Analyst by Company
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| Company | average base salary in (usd) | range |
|---|---|---|
|
EMS Management & Consultants, Inc.
IT Help Desk Analyst I
|
$69,376/yr
|
RANGE: $61,720 - $77,033
|
|
Aqueity
IT Help Desk Support Analyst
|
$70,583/yr
|
RANGE: $62,794 - $78,373
|
|
University of Illinois Hospital
IT Help Desk Analyst - College of Liberal Arts & Sciences, IT Admin
|
$70,857/yr
|
RANGE: $63,038 - $78,677
|
|
Mechdyne Corporation
IT Help Desk Agent
|
$69,801/yr
|
RANGE: $62,098 - $77,505
|
|
Rosecrance Health Network
IT Help Desk II
|
$72,401/yr
|
RANGE: $64,751 - $80,051
|
|
United Community Bancorp
IT Help Desk Technician
|
$66,222/yr
|
RANGE: $58,914 - $73,530
|
|
Precision Practice Management
Help Desk Analyst
|
$66,140/yr
|
RANGE: $58,841 - $73,439
|
|
Sentinel Offender Services
Help Desk/IT Systems Administrator
|
$75,888/yr
|
RANGE: $67,794 - $83,983
|
|
Sentinel Technologies Inc.
Help Desk/IT Systems Administrator
|
$77,539/yr
|
RANGE: $69,269 - $85,810
|
Top 10 Highest Paying Cities For It Help Desk Analyst Jobs in Illinois
It is important to understand how location impacts your career prospects in the United States.
There are some cities where an It Help Desk Analyst can find a job easily with a greater salary paid then achieve a higher standard of living.
Below is the top cities list for It Help Desk Analyst job salaries in Illinois.
Some cities can pay higher salaries for It Help Desk Analyst jobs, which can indicate that there is a large demand for It Help Desk Analyst positions in this city.
The following table shows top 10 cities where the It Help Desk Analyst salary is higher than other cities in Illinois.
Chicago takes first place in this list, followed by Cicero, Oak Park.
The It Help Desk Analyst salary is $61,016 in Chicago,
which is higher than the national average. There are 20 cities' It Help Desk Analyst salary higher than national average in Illinois.
The average salary for an It Help Desk Analyst in Illinois is $60,183,
but we found that the city with the highest salary for It Help Desk Analyst jobs is Chicago, IL, and it is higher than Cicero.
It Help Desk Analyst jobs in Chicago can have the opportunity to earn higher salaries than in other cities in Illinois.
| CITY | ANNUAL SALARY | MONTHLY PAY | WEEKLY PAY | HOURLY WAGE |
| Chicago | $61,016 | $5,085 | $1,173 | $29 |
| Cicero | $61,016 | $5,085 | $1,173 | $29 |
| Oak Park | $61,016 | $5,085 | $1,173 | $29 |
| Evanston | $60,992 | $5,083 | $1,173 | $29 |
| Skokie | $60,992 | $5,083 | $1,173 | $29 |
| Oak Lawn | $60,945 | $5,079 | $1,172 | $29 |
| Des Plaines | $60,851 | $5,071 | $1,170 | $29 |
| Mount Prospect | $60,803 | $5,067 | $1,169 | $29 |
| Aurora | $60,544 | $5,045 | $1,164 | $29 |
| Hoffman Estates | $60,490 | $5,041 | $1,163 | $29 |
What Does an It Help Desk Analyst Do?
Help desk analysts often use Microsoft Office applications such as Word and Excel, but they can also benefit from specific help desk software like Zendesk, HEAT, FreshService or TrackIT.
Updated December 21, 2021
Help desk analysts keep logs of these types of issues and must understand at what point more experienced help is needed to handle a specific computer issue.
Updated October 27, 2021
These help desk analysts generally decide whether or not to generate a trouble or work order ticket, or escalate the issue to the next level.
Updated October 25, 2021
Keep in mind that industry certifications are important to help desk analyst career success, and can have a direct impact on a professional’s earning capacity.
Updated December 21, 2021
Help desk analysts working for software publishers and in banking tend to make the highest mean annual wages in this field.
Updated December 20, 2021
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Explore JobArchitectFrequently Asked Questions About an It Help Desk Analyst Salaries
What is the average of an It Help Desk Analyst in Illinois?
The It Help Desk Analyst salary range is from $53,938 to $66,675, and the average It Help Desk Analyst salary is $60,183/year in Illinois.
The It Help Desk Analyst's salary will change in different locations.
Which location pays the highest It Help Desk Analyst salary in the United States?
The It Help Desk Analyst salary in San Jose, CA is $74,472
which is the highest in the US.
What kinds of reasons will influence the It Help Desk Analyst's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of It Help Desk Analyst.
What is the growth rate of the It Help Desk Analyst's salary?
If you are thinking of becoming an It Help Desk Analyst or planning the next step in your career, find the detailed salary report of an It Help Desk Analyst.
