It Help Desk Analyst Salaries in Maryland
How Much Does an It Help Desk Analyst Make in Maryland?
Updated April 01, 2025
As of April 01, 2025,
the average annual pay of It Help Desk Analyst in Maryland is $60,880.
While Salary.com is seeing that It Help Desk Analyst salary in MD can go up to $73,425
or down to $48,811, but most earn between $54,563 and $67,447.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to It Help Desk Analyst
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Similar Job Salaries to It Help Desk Analyst by Company
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| Company | average base salary in (usd) | range |
|---|---|---|
|
Founders Financial Securities
IT Help Desk Associate
|
$70,700/yr
|
RANGE: $62,897 - $78,502
|
|
Teracore
Senior Help Desk Analyst
|
$86,558/yr
|
RANGE: $77,041 - $96,075
|
|
Teracore
Junior Help Desk Analyst
|
$84,986/yr
|
RANGE: $75,702 - $94,270
|
|
Link Solutions, Inc.
Help Desk Support Analyst
|
$82,332/yr
|
RANGE: $73,783 - $90,881
|
|
Accenture Federal Services
Help Desk Analyst
|
$70,583/yr
|
RANGE: $62,794 - $78,373
|
|
Hive Group LLC
Grants IT Help Desk Lead
|
$88,268/yr
|
RANGE: $78,874 - $97,662
|
|
cybercoretech
IT Help Desk Project Lead
|
$70,700/yr
|
RANGE: $62,897 - $78,502
|
|
Rochambeau, The French International School of...
IT Help Desk Technician (Tier 2)
|
$66,097/yr
|
RANGE: $59,092 - $73,101
|
Top 10 Highest Paying Cities For It Help Desk Analyst Jobs in Maryland
It is important to understand how location impacts your career prospects in the United States.
There are some cities where an It Help Desk Analyst can find a job easily with a greater salary paid then achieve a higher standard of living.
Below is the top cities list for It Help Desk Analyst job salaries in Maryland.
Some cities can pay higher salaries for It Help Desk Analyst jobs, which can indicate that there is a large demand for It Help Desk Analyst positions in this city.
The following table shows top 10 cities where the It Help Desk Analyst salary is higher than other cities in Maryland.
Silver Spring takes first place in this list, followed by Bethesda, Potomac.
The It Help Desk Analyst salary is $65,373 in Silver Spring,
which is higher than the national average. There are 15 cities' It Help Desk Analyst salary higher than national average in Maryland.
The average salary for an It Help Desk Analyst in Maryland is $60,880,
but we found that the city with the highest salary for It Help Desk Analyst jobs is Silver Spring, MD, and it is higher than Bethesda.
It Help Desk Analyst jobs in Silver Spring can have the opportunity to earn higher salaries than in other cities in Maryland.
| CITY | ANNUAL SALARY | MONTHLY PAY | WEEKLY PAY | HOURLY WAGE |
| Silver Spring | $65,373 | $5,448 | $1,257 | $31 |
| Bethesda | $65,373 | $5,448 | $1,257 | $31 |
| Potomac | $65,332 | $5,444 | $1,256 | $31 |
| Rockville | $65,297 | $5,441 | $1,256 | $31 |
| Bowie | $65,238 | $5,436 | $1,255 | $31 |
| Waldorf | $65,196 | $5,433 | $1,254 | $31 |
| Gaithersburg | $65,196 | $5,433 | $1,254 | $31 |
| Germantown | $63,620 | $5,302 | $1,223 | $31 |
| Frederick | $63,283 | $5,274 | $1,217 | $30 |
| Baltimore | $60,880 | $5,073 | $1,171 | $29 |
What Does an It Help Desk Analyst Do?
– help desk analysts must be able to communicate clearly via telephone, email, or chats and display strong listening skills to fully understand a customer’s issues and needs.
Updated December 20, 2021
Help desk analysts often use Microsoft Office applications such as Word and Excel, but they can also benefit from specific help desk software like Zendesk, HEAT, FreshService or TrackIT.
Updated December 21, 2021
Keep in mind that industry certifications are important to help desk analyst career success, and can have a direct impact on a professional’s earning capacity.
Updated December 21, 2021
Help desk analysts working for software publishers and in banking tend to make the highest mean annual wages in this field.
Updated December 20, 2021
A more experienced help desk analyst, such as a Tier 3 technician, will likely spend time training and coaching others in addition to solving more complex IT issues.
Updated December 20, 2021
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Explore JobArchitectFrequently Asked Questions About an It Help Desk Analyst Salaries
What is the average of an It Help Desk Analyst in Maryland?
The It Help Desk Analyst salary range is from $54,563 to $67,447, and the average It Help Desk Analyst salary is $60,880/year in Maryland.
The It Help Desk Analyst's salary will change in different locations.
Which location pays the highest It Help Desk Analyst salary in the United States?
The It Help Desk Analyst salary in San Jose, CA is $74,472
which is the highest in the US.
What kinds of reasons will influence the It Help Desk Analyst's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of It Help Desk Analyst.
What is the growth rate of the It Help Desk Analyst's salary?
If you are thinking of becoming an It Help Desk Analyst or planning the next step in your career, find the detailed salary report of an It Help Desk Analyst.
