It Help Desk Associate Salaries in Columbus, OH
How Much Does an It Help Desk Associate Make in Columbus, OH?
Updated March 01, 2025
As of March 01, 2025,
the average annual pay of It Help Desk Associate in Columbus, OH is $57,848.
While Salary.com is seeing that It Help Desk Associate salary in Columbus, OH can go up to $69,766
or down to $46,382, but most earn between $51,846 and $64,086.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to It Help Desk Associate
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Similar Job Salaries to It Help Desk Associate by Company
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| Company | average base salary in (usd) | range |
|---|---|---|
|
Metlang
IT Help Desk Associate
|
$73,042/yr
|
RANGE: $64,549 - $81,534
|
|
Famous Supply
IT Help Desk Technician
|
$71,777/yr
|
RANGE: $63,432 - $80,123
|
|
N2Net
IT Help Desk Technician
|
$73,042/yr
|
RANGE: $64,549 - $81,534
|
|
Sierra Lobo, Inc.
IT Help Desk Technician
|
$71,852/yr
|
RANGE: $63,497 - $80,206
|
|
Proteam Solutions
IT Service Center - Help Desk
|
$64,074/yr
|
RANGE: $55,104 - $73,044
|
|
Dwellworks Brand
IT Help Desk Analyst (Hybrid)
|
$73,042/yr
|
RANGE: $64,549 - $81,534
|
|
Providence House Inc
IT Help Desk/ Data Administrator
|
$133,578/yr
|
RANGE: $117,451 - $149,705
|
|
ASK Consulting
Help Desk IT support (259652)
|
$73,042/yr
|
RANGE: $64,549 - $81,534
|
|
American Road Group
IT Systems Administrator - Help Desk - Harley-Davidson
|
$84,621/yr
|
RANGE: $72,930 - $96,311
|
What Does an It Help Desk Associate Do?
Resolution time, also known as average handle time in call centers, is an important key performance indicator (KPI) for your help and service desks.
Updated November 12, 2021
Help desk associate responsibility is to give a satisfactory solution to their customer, and if the customer’s problem is not solved then a follow up needs to be taken till the.
Updated December 20, 2021
To be a successful help desk technician, you should be well-versed in all aspects of computer systems configuration, set up, and maintenance.
Updated December 20, 2021
There is no certification required at the state or federal level for service desk associates, but companies will usually have new applicants undergo a number of weeks of training with another associate in order to familiarize them with the system.
Updated December 18, 2021
Help desk support personnel can plan for upgrades, updates, and maintenance tasks, but there will always be unexpected issues that arise in a given day.
Updated December 17, 2021
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Explore JobArchitectFrequently Asked Questions About an It Help Desk Associate Salaries
What is the average of an It Help Desk Associate in Columbus, OH?
The It Help Desk Associate salary range is from $51,846 to $64,086, and the average It Help Desk Associate salary is $57,848/year in Columbus, OH.
The It Help Desk Associate's salary will change in different locations.
Which location pays the highest It Help Desk Associate salary in the United States?
The It Help Desk Associate salary in San Jose, CA is $73,930
which is the highest in the US.
What kinds of reasons will influence the It Help Desk Associate's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of It Help Desk Associate.
What is the growth rate of the It Help Desk Associate's salary?
If you are thinking of becoming an It Help Desk Associate or planning the next step in your career, find the detailed salary report of an It Help Desk Associate.
