It Service Analyst Salaries in Massachusetts
How Much Does an It Service Analyst Make in Massachusetts?
Updated April 01, 2025
As of April 01, 2025,
the average annual pay of It Service Analyst in Massachusetts is $82,698.
While Salary.com is seeing that It Service Analyst salary in MA can go up to $97,866
or down to $66,406, but most earn between $74,170 and $90,637.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to It Service Analyst
IT Service Continuity Management Analyst
$103,732
Massachusetts
Per Year
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Similar Job Salaries to It Service Analyst by Company
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| Company | average base salary in (usd) | range |
|---|---|---|
|
South Shore Health
IT SERVICE DESK ANALYST I
|
$72,814/yr
|
RANGE: $64,916 - $80,713
|
|
BitSight Technologies
IT Analyst
|
$109,638/yr
|
RANGE: $99,007 - $120,269
|
|
Bitsight
IT Analyst
|
$99,791/yr
|
RANGE: $90,558 - $109,024
|
|
Beam Therapeutics
IT Technical Analyst / Sr. IT Technical Analyst
|
$98,837/yr
|
RANGE: $89,163 - $108,511
|
|
Beam Therapeutics Inc.
IT Technical Analyst / Senior IT Technical Analyst
|
$98,837/yr
|
RANGE: $89,163 - $108,511
|
|
Ahold Delhaize USA
Analyst IT Solutions Delivery
|
$118,723/yr
|
RANGE: $108,889 - $128,557
|
|
Mercury Systems
IT Data Analyst I
|
$96,663/yr
|
RANGE: $87,444 - $105,881
|
|
Astellas Pharma
IT Business Analyst
|
$100,294/yr
|
RANGE: $92,292 - $108,295
|
|
Akkodis
IT Systems Analyst III
|
$111,879/yr
|
RANGE: $102,208 - $121,550
|
|
Gold Medal Bakery
OTC IT Functional Analyst
|
$105,911/yr
|
RANGE: $97,229 - $114,592
|
Top 10 Highest Paying Cities For It Service Analyst Jobs in Massachusetts
It is important to understand how location impacts your career prospects in the United States.
There are some cities where an It Service Analyst can find a job easily with a greater salary paid then achieve a higher standard of living.
Below is the top cities list for It Service Analyst job salaries in Massachusetts.
Some cities can pay higher salaries for It Service Analyst jobs, which can indicate that there is a large demand for It Service Analyst positions in this city.
The following table shows top 10 cities where the It Service Analyst salary is higher than other cities in Massachusetts.
Boston takes first place in this list, followed by Cambridge, Waltham.
The It Service Analyst salary is $84,750 in Boston,
which is higher than the national average. There are 36 cities' It Service Analyst salary higher than national average in Massachusetts.
The average salary for an It Service Analyst in Massachusetts is $82,698,
but we found that the city with the highest salary for It Service Analyst jobs is Boston, MA, and it is higher than Cambridge.
It Service Analyst jobs in Boston can have the opportunity to earn higher salaries than in other cities in Massachusetts.
| CITY | ANNUAL SALARY | MONTHLY PAY | WEEKLY PAY | HOURLY WAGE |
| Boston | $84,750 | $7,062 | $1,630 | $41 |
| Cambridge | $84,750 | $7,062 | $1,630 | $41 |
| Waltham | $84,750 | $7,062 | $1,630 | $41 |
| Newton | $84,750 | $7,062 | $1,630 | $41 |
| Arlington | $84,750 | $7,062 | $1,630 | $41 |
| Brookline | $84,750 | $7,062 | $1,630 | $41 |
| Lynn | $84,750 | $7,062 | $1,630 | $41 |
| Malden | $84,750 | $7,062 | $1,630 | $41 |
| Medford | $84,750 | $7,062 | $1,630 | $41 |
| Quincy | $84,750 | $7,062 | $1,630 | $41 |
What Does an It Service Analyst Do?
Service Desk Analysts often must accelerate customer support requests to higher-level IT support specialists if they are unable to resolve a particular issue on their own.
Updated October 30, 2021
Companies providing this service dispatch their support analysts when summoned to fix anything from a cracked iPhone screen to a tricky installation or a laptop riddled with malware.
Updated October 07, 2021
Specifically the Service Desk Technical Analyst will have an excellent level of understanding of the following areas:.
Updated December 20, 2021
The internet has some useful sites and resources for those considering a career as a Customer Service Analyst.
Updated December 19, 2021
The Service Desk Technical Analyst will be expected to provide effective, high quality, responsive, customer focused support to all users of University IT in a timely and professional manner.
Updated December 16, 2021
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Explore JobArchitectFrequently Asked Questions About an It Service Analyst Salaries
What is the average of an It Service Analyst in Massachusetts?
The It Service Analyst salary range is from $74,170 to $90,637, and the average It Service Analyst salary is $82,698/year in Massachusetts.
The It Service Analyst's salary will change in different locations.
Which location pays the highest It Service Analyst salary in the United States?
The It Service Analyst salary in San Jose, CA is $95,844
which is the highest in the US.
What kinds of reasons will influence the It Service Analyst's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of It Service Analyst.
What is the growth rate of the It Service Analyst's salary?
If you are thinking of becoming an It Service Analyst or planning the next step in your career, find the detailed salary report of an It Service Analyst.
