It Service Desk Agent Salaries in Alabama
How Much Does an It Service Desk Agent Make in Alabama?
Updated April 01, 2025
As of April 01, 2025,
the average annual pay of It Service Desk Agent in Alabama is $54,244.
While Salary.com is seeing that It Service Desk Agent salary in AL can go up to $65,421
or down to $43,490, but most earn between $48,615 and $60,094.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to It Service Desk Agent
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Similar Job Salaries to It Service Desk Agent by Company
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| Company | average base salary in (usd) | range |
|---|---|---|
|
Pronel Personnel
Service Coordinator - IT Service Desk
|
$62,945/yr
|
RANGE: $55,555 - $70,335
|
|
Solid Waste Disposal Authority of Baldwin Co AL
Service Desk Agent
|
$47,427/yr
|
RANGE: $43,136 - $51,719
|
|
CGS Federal (Contact Government Services)
Service Desk Agent
|
$55,148/yr
|
RANGE: $49,304 - $60,993
|
|
Shular Companies
Front Desk - Guest Service Agent
|
$36,877/yr
|
RANGE: $32,925 - $40,828
|
|
Holiday Inn & Suites
Front Desk - Guest Service Agent
|
$36,576/yr
|
RANGE: $32,656 - $40,495
|
|
Nordic Global
IT Service Desk Agent
|
$67,552/yr
|
RANGE: $60,097 - $75,007
|
|
SCHLUTER SYSTEMS L.P.
IT Service Desk Agent
|
$60,013/yr
|
RANGE: $53,653 - $66,374
|
|
Courtyard Birmingham - Hoover
Guest Service Representative / Front Desk Agent
|
$37,402/yr
|
RANGE: $33,395 - $41,410
|
|
Carvil's Professional Service, INC
IT Field Service & Help Desk Technician – Network Support & Troubleshooting
|
$70,642/yr
|
RANGE: $63,687 - $77,596
|
|
Stockell Consulting
Senior IT Service Desk Agent
|
$63,726/yr
|
RANGE: $56,694 - $70,759
|
Top 10 Highest Paying Cities For It Service Desk Agent Jobs in Alabama
It is important to understand how location impacts your career prospects in the United States.
There are some cities where an It Service Desk Agent can find a job easily with a greater salary paid then achieve a higher standard of living.
Below is the top cities list for It Service Desk Agent job salaries in Alabama.
Some cities can pay higher salaries for It Service Desk Agent jobs, which can indicate that there is a large demand for It Service Desk Agent positions in this city.
The following table shows top 10 cities where the It Service Desk Agent salary is higher than other cities in Alabama.
Huntsville takes first place in this list, followed by Madison, Gadsden.
The It Service Desk Agent salary is $57,155 in Huntsville,
which is lower than the national average. There is 0 city's It Service Desk Agent salary higher than national average in Alabama.
The average salary for an It Service Desk Agent in Alabama is $54,244,
but we found that the city with the highest salary for It Service Desk Agent jobs is Huntsville, AL, and it is higher than Madison.
It Service Desk Agent jobs in Huntsville can have the opportunity to earn higher salaries than in other cities in Alabama.
| CITY | ANNUAL SALARY | MONTHLY PAY | WEEKLY PAY | HOURLY WAGE |
| Huntsville | $57,155 | $4,763 | $1,099 | $27 |
| Madison | $57,155 | $4,763 | $1,099 | $27 |
| Gadsden | $55,613 | $4,634 | $1,069 | $27 |
| Tanner | $55,371 | $4,614 | $1,065 | $27 |
| Decatur | $55,123 | $4,594 | $1,060 | $27 |
| Birmingham | $55,017 | $4,585 | $1,058 | $26 |
| Tuscaloosa | $54,586 | $4,549 | $1,050 | $26 |
| Mobile | $53,801 | $4,483 | $1,035 | $26 |
| Montgomery | $52,419 | $4,368 | $1,008 | $25 |
| Prattville | $52,419 | $4,368 | $1,008 | $25 |
What Does an It Service Desk Agent Do?
– having technical expertise in the industry in which they work is particularly helpful for help desk agents.
Updated December 21, 2021
When it comes to user perception of IT within an enterprise, there is no doubt that the Service Desk remains one of the major drivers of customer experience.
Updated December 21, 2021
Though these indicate levels within a traditional tiered framework, these competencies are applicable to most service desk approaches:.
Updated December 20, 2021
Thus, you really need a positive outlook if you’re going to thrive on the IT service desk – to see issues as a challenge to resolve, rather than a frustration to deal with.
Updated December 19, 2021
Defines service channels, service levels, standards and the monitoring process for customer service or service desk staff.
Updated December 19, 2021
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Explore JobArchitectFrequently Asked Questions About an It Service Desk Agent Salaries
What is the average of an It Service Desk Agent in Alabama?
The It Service Desk Agent salary range is from $48,615 to $60,094, and the average It Service Desk Agent salary is $54,244/year in Alabama.
The It Service Desk Agent's salary will change in different locations.
Which location pays the highest It Service Desk Agent salary in the United States?
The It Service Desk Agent salary in San Jose, CA is $74,472
which is the highest in the US.
What kinds of reasons will influence the It Service Desk Agent's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of It Service Desk Agent.
What is the growth rate of the It Service Desk Agent's salary?
If you are thinking of becoming an It Service Desk Agent or planning the next step in your career, find the detailed salary report of an It Service Desk Agent.
