It Service Desk Agent Salaries in Indiana
How Much Does an It Service Desk Agent Make in Indiana?
Updated March 01, 2025
As of March 01, 2025,
the average annual pay of It Service Desk Agent in Indiana is $57,141.
While Salary.com is seeing that It Service Desk Agent salary in IN can go up to $68,914
or down to $45,815, but most earn between $51,213 and $63,303.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to It Service Desk Agent
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Similar Job Salaries to It Service Desk Agent by Company
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| Company | average base salary in (usd) | range |
|---|---|---|
|
Beacon Hill
IT Service Desk Specialist
|
$66,716/yr
|
RANGE: $59,353 - $74,079
|
|
Wizpro Inc
IT Service Desk/ Helpdesk
|
$60,093/yr
|
RANGE: $53,263 - $66,923
|
|
Charles Schwab
IT support specialist (Service Desk)
|
$93,231/yr
|
RANGE: $83,705 - $102,757
|
|
EXOS (formerly Sondhi Solutions)
IT Service Desk Technician, T2
|
$56,322/yr
|
RANGE: $49,950 - $62,693
|
|
MasTec Communications Group
IT Service Desk Analyst I or II
|
$58,856/yr
|
RANGE: $52,286 - $65,427
|
|
EXOS (formerly Sondhi Solutions)
IT Service Desk Technician T2 - EXOS Government
|
$58,085/yr
|
RANGE: $51,929 - $64,241
|
|
A-Line Staffing Solutions
IT Service Desk Agent
|
$60,958/yr
|
RANGE: $54,029 - $67,886
|
|
Idexcel
IT Help Desk
|
$63,425/yr
|
RANGE: $56,425 - $70,424
|
|
Allstar Technologies
IT Help Desk Technician
|
$63,973/yr
|
RANGE: $56,913 - $71,033
|
Top 10 Highest Paying Cities For It Service Desk Agent Jobs in Indiana
It is important to understand how location impacts your career prospects in the United States.
There are some cities where an It Service Desk Agent can find a job easily with a greater salary paid then achieve a higher standard of living.
Below is the top cities list for It Service Desk Agent job salaries in Indiana.
Some cities can pay higher salaries for It Service Desk Agent jobs, which can indicate that there is a large demand for It Service Desk Agent positions in this city.
The following table shows top 10 cities where the It Service Desk Agent salary is higher than other cities in Indiana.
Hammond takes first place in this list, followed by Gary, Indianapolis.
The It Service Desk Agent salary is $58,849 in Hammond,
which is lower than the national average. There is 0 city's It Service Desk Agent salary higher than national average in Indiana.
The average salary for an It Service Desk Agent in Indiana is $57,141,
but we found that the city with the highest salary for It Service Desk Agent jobs is Hammond, IN, and it is higher than Gary.
It Service Desk Agent jobs in Hammond can have the opportunity to earn higher salaries than in other cities in Indiana.
| CITY | ANNUAL SALARY | MONTHLY PAY | WEEKLY PAY | HOURLY WAGE |
| Hammond | $58,849 | $4,904 | $1,132 | $28 |
| Gary | $58,849 | $4,904 | $1,132 | $28 |
| Indianapolis | $57,318 | $4,776 | $1,102 | $28 |
| Greenwood | $57,318 | $4,776 | $1,102 | $28 |
| Carmel | $57,259 | $4,772 | $1,101 | $28 |
| Lafayette | $56,964 | $4,747 | $1,095 | $27 |
| Elkhart | $56,434 | $4,703 | $1,085 | $27 |
| Evansville | $55,845 | $4,654 | $1,074 | $27 |
| South Bend | $55,315 | $4,610 | $1,064 | $27 |
| Mishawaka | $55,315 | $4,610 | $1,064 | $27 |
What Does an It Service Desk Agent Do?
The IT service Desk agent will be required to work on staggered shift of (+/- 3 hours) from core local business hours when required by the business.
Updated October 30, 2021
You’ll need to have “the patience of a saint” to work on the service desk, without it you’ll likely get frustrated quickly and your customers will sense your annoyance.
Updated October 09, 2021
– having technical expertise in the industry in which they work is particularly helpful for help desk agents.
Updated December 21, 2021
When it comes to user perception of IT within an enterprise, there is no doubt that the Service Desk remains one of the major drivers of customer experience.
Updated December 21, 2021
Though these indicate levels within a traditional tiered framework, these competencies are applicable to most service desk approaches:.
Updated December 20, 2021
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Explore JobArchitectFrequently Asked Questions About an It Service Desk Agent Salaries
What is the average of an It Service Desk Agent in Indiana?
The It Service Desk Agent salary range is from $51,213 to $63,303, and the average It Service Desk Agent salary is $57,141/year in Indiana.
The It Service Desk Agent's salary will change in different locations.
Which location pays the highest It Service Desk Agent salary in the United States?
The It Service Desk Agent salary in San Jose, CA is $73,930
which is the highest in the US.
What kinds of reasons will influence the It Service Desk Agent's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of It Service Desk Agent.
What is the growth rate of the It Service Desk Agent's salary?
If you are thinking of becoming an It Service Desk Agent or planning the next step in your career, find the detailed salary report of an It Service Desk Agent.
