Retail Customer Service Salaries in Richmond, VA
How Much Does a Retail Customer Service Make in Richmond, VA?
Updated March 01, 2025
As of March 01, 2025,
the average annual pay of Retail Customer Service in Richmond, VA is $29,196.
While Salary.com is seeing that Retail Customer Service salary in Richmond, VA can go up to $35,379
or down to $24,583, but most earn between $26,782 and $32,432.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Retail Customer Service
Retail Store Customer Service Representative
$29,364
Richmond, VA
Per Year
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Similar Job Salaries to Retail Customer Service by Company
Loading results...
| Company | average base salary in (usd) | range |
|---|---|---|
|
Goodwill
RETAIL ASSOCIATE CUSTOMER SERVICE
|
$55,689/yr
|
RANGE: $43,568 - $67,811
|
|
Goodwill of Central and Coastal Virginia
RETAIL ASSOCIATE CUSTOMER SERVICE
|
$42,684/yr
|
RANGE: $36,205 - $49,164
|
|
The TJX Companies, Inc.
Retail Customer Service Supervisor
|
$41,317/yr
|
RANGE: $34,668 - $47,965
|
|
Fedex Ground
Retail Customer Service Associate
|
$46,766/yr
|
RANGE: $39,734 - $53,798
|
|
FedEx
Retail Customer Service Associate
|
$0/yr
|
RANGE: $0 - $0
|
|
FedEx Office and Print Services
Retail Customer Service Associate
|
$46,977/yr
|
RANGE: $39,914 - $54,040
|
|
Sherwin-Williams
Retail Customer Service Associate
|
$40,850/yr
|
RANGE: $34,757 - $46,943
|
|
Sam's Club
Retail Customer Service Associate
|
$42,480/yr
|
RANGE: $35,699 - $49,261
|
What Does a Retail Customer Service Do?
People ask, What is retail customer service? The answer is that retail customer service are those small interactions when an associate is waiting on a shopper that should make the shopper feel like they are the most important person in the store.
Updated November 19, 2021
The American Customer Satisfaction Index report showed customers are only satisfied with large retailers 60-70% of the time, so it is a safe bet you have a lot of room to improve if you look at your own retail customer service metrics.
Updated October 23, 2021
Retail customer service is like any other customer service: it’s the act of providing customers with assistance, answering their questions and helping them solve problems.
Updated December 22, 2021
Product knowledge is an essential component of customer service, so you and your staff must be on top of your merchandise and catalog details at all times.
Updated December 19, 2021
When looking for how to increase your retail customer service, you’ll have to spend time to understand that your customer’s journey is multi-faceted, so begin your strategy by thinking like your current customers.
Updated December 19, 2021
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Explore JobArchitectFrequently Asked Questions About a Retail Customer Service Salaries
What is the average of a Retail Customer Service in Richmond, VA?
The Retail Customer Service salary range is from $26,782 to $32,432, and the average Retail Customer Service salary is $29,196/year in Richmond, VA.
The Retail Customer Service's salary will change in different locations.
Which location pays the highest Retail Customer Service salary in the United States?
The Retail Customer Service salary in San Jose, CA is $37,658
which is the highest in the US.
What kinds of reasons will influence the Retail Customer Service's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of Retail Customer Service.
What is the growth rate of the Retail Customer Service's salary?
If you are thinking of becoming a Retail Customer Service or planning the next step in your career, find the detailed salary report of a Retail Customer Service.
