How Much Does a Service Analyst Make in Massachusetts?

Updated April 01, 2025
As of April 01, 2025, the average annual pay of Service Analyst in Massachusetts is $123,003. While Salary.com is seeing that Service Analyst salary in MA can go up to $157,779 or down to $95,260, but most earn between $108,481 and $141,206. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, and your experience levels. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
25% $108,481 10% $95,260 90% $157,779 75% $141,206 $123,003 50%(Median)
Related Job Titles to Service Analyst
Service Operations Analyst
$103,492
Massachusetts
Per Year
It Service Analyst
$82,698
Massachusetts
Per Year
Client Service Analyst
$61,960
Massachusetts
Per Year
Field Service Analyst
$76,986
Massachusetts
Per Year
download asset banner
Facing Salary Structure Challenges? Let Our Expert Guide You
The job market is increasingly challenging. Our whitepaper, Navigating the Challenges of Creating Salary Structures, offers guidance on creating salary structures. Provide your phone number and work email to download the full version.
We will handle your contact details in line with our Privacy Policy. If you prefer not to receive marketing emails from Salary.com, you can opt-out out of marketing communications at any time by clicking unsubscribe.

Similar Job Salaries to Service Analyst by Company

FIND A SPECIFIC EMPLOYER
Loading results...
Company average base salary in (usd) range
GovCIO
Information Service Tech Analyst
$88,440/yr
$78,462
$98,418
RANGE: $78,462 - $98,418
$89,708/yr
$79,226
$100,191
RANGE: $79,226 - $100,191
Vaisala Inc.
Service Desk Analyst
$83,160/yr
$73,491
$92,830
RANGE: $73,491 - $92,830
247Hire
Service desk Analyst - onsite
$78,142/yr
$69,057
$87,228
RANGE: $69,057 - $87,228
College of the Holy Cross
L1 Service Analyst
$120,258/yr
$102,611
$137,906
RANGE: $102,611 - $137,906
American Tower Corporation
Service Operations Analyst
$115,489/yr
$102,323
$128,655
RANGE: $102,323 - $128,655
State of Massachusetts
Service Desk Analyst
$83,160/yr
$73,491
$92,830
RANGE: $73,491 - $92,830
Motion Recruitment
Service Desk Analyst
$83,160/yr
$73,491
$92,830
RANGE: $73,491 - $92,830
Trillium Staffing
Service Desk Analyst
$83,160/yr
$73,491
$92,830
RANGE: $73,491 - $92,830
Manpower Group Inc.
Service Desk Analyst
$83,160/yr
$73,491
$92,830
RANGE: $73,491 - $92,830

Open Service Analyst Jobs in Massachusetts

Create Alert

Top 10 Highest Paying Cities For Service Analyst Jobs in Massachusetts

It is important to understand how location impacts your career prospects in the United States. There are some cities where a Service Analyst can find a job easily with a greater salary paid then achieve a higher standard of living. Below is the top cities list for Service Analyst job salaries in Massachusetts. Some cities can pay higher salaries for Service Analyst jobs, which can indicate that there is a large demand for Service Analyst positions in this city.
The following table shows top 10 cities where the Service Analyst salary is higher than other cities in Massachusetts. Boston takes first place in this list, followed by Cambridge, Waltham. The Service Analyst salary is $126,054 in Boston, which is higher than the national average. There are 36 cities' Service Analyst salary higher than national average in Massachusetts.
The average salary for a Service Analyst in Massachusetts is $123,003, but we found that the city with the highest salary for Service Analyst jobs is Boston, MA, and it is higher than Cambridge. Service Analyst jobs in Boston can have the opportunity to earn higher salaries than in other cities in Massachusetts.
CITY ANNUAL SALARY MONTHLY PAY WEEKLY PAY HOURLY WAGE
Boston $126,054 $10,505 $2,424 $61
Cambridge $126,054 $10,505 $2,424 $61
Waltham $126,054 $10,505 $2,424 $61
Newton $126,054 $10,505 $2,424 $61
Arlington $126,054 $10,505 $2,424 $61
Brookline $126,054 $10,505 $2,424 $61
Lynn $126,054 $10,505 $2,424 $61
Malden $126,054 $10,505 $2,424 $61
Medford $126,054 $10,505 $2,424 $61
Quincy $126,054 $10,505 $2,424 $61

What Does a Service Analyst Do?

Filled with scenarios and real life examples, this book is a great reference for Customer Service Analysts.
Updated October 02, 2021
The Service Desk Analyst is accountable for gathering information through a client conversation, log on to support tools, and additional support staff (service resources) if needed.
Updated December 22, 2021
A Customer Service Analyst analyzes a customer service department’s operations and provides recommendations on ways to improve productivity and customer satisfaction levels.
Updated December 20, 2021
Service Desk Analysts must maintain comprehensive records of issues relating to both software and hardware.
Updated December 19, 2021
Industry analysts and business consulting advisors have recognized HCL for a wide range of services that encompass IoT, AI, SaaS, Cybersecurity, Change Management, Cloud Computing, Cloud Security, Cloud Migration, and many more areas.
Updated December 10, 2021

Frequently Asked Questions About a Service Analyst Salaries

What is the average of a Service Analyst in Massachusetts?

The Service Analyst salary range is from $108,481 to $141,206, and the average Service Analyst salary is $123,003/year in Massachusetts. The Service Analyst's salary will change in different locations.

Which location pays the highest Service Analyst salary in the United States?

The Service Analyst salary in San Jose, CA is $142,556 which is the highest in the US.

What kinds of reasons will influence the Service Analyst's salary?

Besides the location, employees' education degree, related skills, and work experience also will influence the salary. Try to improve your skills and experience to get a higher salary for the position of Service Analyst.

What is the growth rate of the Service Analyst's salary?

If you are thinking of becoming a Service Analyst or planning the next step in your career, find the detailed salary report of a Service Analyst.