Service Desk Agent Salaries in Iowa
How Much Does a Service Desk Agent Make in Iowa?
Updated March 01, 2025
As of March 01, 2025,
the average annual pay of Service Desk Agent in Iowa is $56,375.
While Salary.com is seeing that Service Desk Agent salary in IA can go up to $67,990
or down to $45,201, but most earn between $50,526 and $62,455.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Service Desk Agent
Guest Service Agent/Front Desk Clerk/Front Desk Agent
$31,181
Iowa
Per Year
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Similar Job Salaries to Service Desk Agent by Company
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| Company | average base salary in (usd) | range |
|---|---|---|
|
Unisys
Service Desk Agent
|
$61,408/yr
|
RANGE: $54,830 - $67,986
|
|
Home 2 Suites Bettendorf
Front Desk Guest Service Agent - Part Time 2nd shift
|
$39,598/yr
|
RANGE: $33,906 - $45,290
|
|
AC Hotel Des Moines East Village
Front Desk Agent
|
$41,036/yr
|
RANGE: $35,137 - $46,935
|
|
Quality Inn and Suites
Front Desk Agent
|
$37,229/yr
|
RANGE: $31,877 - $42,580
|
|
Restoration St Louis Inc
Front Desk Agent
|
$40,148/yr
|
RANGE: $34,377 - $45,919
|
|
TOWNEPLACE SUITES BY MARRIOTT DES MOINES...
Front Desk Agent
|
$41,036/yr
|
RANGE: $35,137 - $46,935
|
|
SUPER 8 MOTELS
Front Desk Agent
|
$40,148/yr
|
RANGE: $34,377 - $45,919
|
|
Prairie Meadows
Hotel Front Desk Agent
|
$41,036/yr
|
RANGE: $35,137 - $46,935
|
|
RAMADA INN HOTEL
Front Desk Agent
|
$39,598/yr
|
RANGE: $33,906 - $45,290
|
Top 10 Highest Paying Cities For Service Desk Agent Jobs in Iowa
It is important to understand how location impacts your career prospects in the United States.
There are some cities where a Service Desk Agent can find a job easily with a greater salary paid then achieve a higher standard of living.
Below is the top cities list for Service Desk Agent job salaries in Iowa.
Some cities can pay higher salaries for Service Desk Agent jobs, which can indicate that there is a large demand for Service Desk Agent positions in this city.
The following table shows top 10 cities where the Service Desk Agent salary is higher than other cities in Iowa.
Des Moines takes first place in this list, followed by Ankeny, Urbandale.
The Service Desk Agent salary is $57,141 in Des Moines,
which is lower than the national average. There is 0 city's Service Desk Agent salary higher than national average in Iowa.
The average salary for a Service Desk Agent in Iowa is $56,375,
but we found that the city with the highest salary for Service Desk Agent jobs is Des Moines, IA, and it is higher than Ankeny.
Service Desk Agent jobs in Des Moines can have the opportunity to earn higher salaries than in other cities in Iowa.
| CITY | ANNUAL SALARY | MONTHLY PAY | WEEKLY PAY | HOURLY WAGE |
| Des Moines | $57,141 | $4,762 | $1,099 | $27 |
| Ankeny | $57,141 | $4,762 | $1,099 | $27 |
| Urbandale | $57,141 | $4,762 | $1,099 | $27 |
| Ames | $56,611 | $4,718 | $1,089 | $27 |
| Cedar Rapids | $56,375 | $4,698 | $1,084 | $27 |
| Council Bluffs | $56,022 | $4,668 | $1,077 | $27 |
| Davenport | $55,904 | $4,659 | $1,075 | $27 |
| Iowa City | $55,904 | $4,659 | $1,075 | $27 |
| Dubuque | $55,609 | $4,634 | $1,069 | $27 |
| Waterloo | $54,726 | $4,560 | $1,052 | $26 |
What Does a Service Desk Agent Do?
Some companies require help desk agents to also sell products or services, and these help desk agents may receive bonus incentives for meeting sales goals.
Updated November 10, 2021
If you are thinking of becoming a Service Desk Agent or planning the next step in your career, find details about.
Updated December 22, 2021
You’ll need to have “the patience of a saint” to work on the service desk, without it you’ll likely get frustrated quickly and your customers will sense your annoyance.
Updated December 22, 2021
When hired, help desk agents will usually go through job-specific training that teaches them about the ticketing system and preferred phone scripts.
Updated December 19, 2021
If the problem is too complicated for the help desk agent to resolve on their own, they escalate it to tier two or tier three support teams.
Updated December 19, 2021
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Explore JobArchitectFrequently Asked Questions About a Service Desk Agent Salaries
What is the average of a Service Desk Agent in Iowa?
The Service Desk Agent salary range is from $50,526 to $62,455, and the average Service Desk Agent salary is $56,375/year in Iowa.
The Service Desk Agent's salary will change in different locations.
Which location pays the highest Service Desk Agent salary in the United States?
The Service Desk Agent salary in San Jose, CA is $73,930
which is the highest in the US.
What kinds of reasons will influence the Service Desk Agent's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of Service Desk Agent.
What is the growth rate of the Service Desk Agent's salary?
If you are thinking of becoming a Service Desk Agent or planning the next step in your career, find the detailed salary report of a Service Desk Agent.
