It Service Desk Agent Salaries in Iowa
How Much Does an It Service Desk Agent Make in Iowa?
Updated April 01, 2025
As of April 01, 2025,
the average annual pay of It Service Desk Agent in Iowa is $56,505.
While Salary.com is seeing that It Service Desk Agent salary in IA can go up to $68,149
or down to $45,303, but most earn between $50,642 and $62,600.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to It Service Desk Agent
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Similar Job Salaries to It Service Desk Agent by Company
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| Company | average base salary in (usd) | range |
|---|---|---|
|
Stockell Consulting
Senior IT Service Desk Agent
|
$63,726/yr
|
RANGE: $56,694 - $70,759
|
|
Barry-Wehmiller
IT Service Desk Analyst
|
$57,061/yr
|
RANGE: $50,575 - $63,546
|
|
UMB Bank
IT Manager, Service Desk
|
$92,496/yr
|
RANGE: $83,038 - $101,954
|
|
Unisys
Service Desk Agent
|
$56,658/yr
|
RANGE: $50,654 - $62,663
|
|
Nordic Global
IT Service Desk Agent
|
$67,552/yr
|
RANGE: $60,097 - $75,007
|
|
Aloden LLC
IT Service Desk Agent
|
$71,762/yr
|
RANGE: $63,843 - $79,682
|
|
Evenflow Solutions
IT Service Desk Agent
|
$71,762/yr
|
RANGE: $63,843 - $79,682
|
|
morganmorganjobsapplynow
IT Salesforce Service Desk Agent
|
$65,879/yr
|
RANGE: $58,609 - $73,150
|
|
Morgan & Morgan, P.A.
IT Salesforce Service Desk Agent
|
$65,879/yr
|
RANGE: $58,609 - $73,150
|
|
Cottingham & Butler
IT Help Desk Specialist
|
$64,721/yr
|
RANGE: $57,578 - $71,863
|
Top 10 Highest Paying Cities For It Service Desk Agent Jobs in Iowa
It is important to understand how location impacts your career prospects in the United States.
There are some cities where an It Service Desk Agent can find a job easily with a greater salary paid then achieve a higher standard of living.
Below is the top cities list for It Service Desk Agent job salaries in Iowa.
Some cities can pay higher salaries for It Service Desk Agent jobs, which can indicate that there is a large demand for It Service Desk Agent positions in this city.
The following table shows top 10 cities where the It Service Desk Agent salary is higher than other cities in Iowa.
Des Moines takes first place in this list, followed by Ankeny, Urbandale.
The It Service Desk Agent salary is $57,910 in Des Moines,
which is lower than the national average. There is 0 city's It Service Desk Agent salary higher than national average in Iowa.
The average salary for an It Service Desk Agent in Iowa is $56,505,
but we found that the city with the highest salary for It Service Desk Agent jobs is Des Moines, IA, and it is higher than Ankeny.
It Service Desk Agent jobs in Des Moines can have the opportunity to earn higher salaries than in other cities in Iowa.
| CITY | ANNUAL SALARY | MONTHLY PAY | WEEKLY PAY | HOURLY WAGE |
| Des Moines | $57,910 | $4,826 | $1,114 | $28 |
| Ankeny | $57,910 | $4,826 | $1,114 | $28 |
| Urbandale | $57,910 | $4,826 | $1,114 | $28 |
| Ames | $57,379 | $4,782 | $1,103 | $28 |
| Cedar Rapids | $56,493 | $4,708 | $1,086 | $27 |
| Davenport | $56,039 | $4,670 | $1,078 | $27 |
| Iowa City | $56,033 | $4,669 | $1,078 | $27 |
| Council Bluffs | $55,950 | $4,663 | $1,076 | $27 |
| Dubuque | $55,732 | $4,644 | $1,072 | $27 |
| Waterloo | $55,182 | $4,599 | $1,061 | $27 |
What Does an It Service Desk Agent Do?
Help desk agents should have some experience in the technical support industry but typically don’t need more than a high school diploma to get hired.
Updated December 14, 2021
Though structures of service desks can change (see next section), the roles of the service desk support analyst can be grouped into three main processes:.
Updated November 28, 2021
– having technical expertise in the industry in which they work is particularly helpful for help desk agents.
Updated December 21, 2021
When it comes to user perception of IT within an enterprise, there is no doubt that the Service Desk remains one of the major drivers of customer experience.
Updated December 21, 2021
Though these indicate levels within a traditional tiered framework, these competencies are applicable to most service desk approaches:.
Updated December 20, 2021
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Explore JobArchitectFrequently Asked Questions About an It Service Desk Agent Salaries
What is the average of an It Service Desk Agent in Iowa?
The It Service Desk Agent salary range is from $50,642 to $62,600, and the average It Service Desk Agent salary is $56,505/year in Iowa.
The It Service Desk Agent's salary will change in different locations.
Which location pays the highest It Service Desk Agent salary in the United States?
The It Service Desk Agent salary in San Jose, CA is $74,472
which is the highest in the US.
What kinds of reasons will influence the It Service Desk Agent's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of It Service Desk Agent.
What is the growth rate of the It Service Desk Agent's salary?
If you are thinking of becoming an It Service Desk Agent or planning the next step in your career, find the detailed salary report of an It Service Desk Agent.
