How Much Does a Service Desk Agent Make in Maryland?

Updated May 28, 2024
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Individually reported data submitted by users of our website

Low Confidence
$59,518/yr
Average Base Pay
Low $53,250
Average $59,518
High $66,026
The average salary for Service Desk Agent is $59,518 per year in Maryland.

Related Job Titles to Service Desk Agent

It Service Desk Agent
$59,518
Maryland
Per Year
Guest Service Agent/Front Desk Clerk/Front Desk Agent
$32,626
Maryland
Per Year
Front Desk Guest Service Agent
$31,928
Maryland
Per Year
Desk Agent
$42,433
Maryland
Per Year

Similar Job Salaries to Service Desk Agent by Company

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Company average base salary in (usd) range
William C Brown Inc
Service desk agent
$63,237/yr
$56,350
$70,124
RANGE: $56,350 - $70,124
Days Inn Inner Harbor
Hotel Guest Service Representative - Front Desk Agent
$33,616/yr
$28,969
$38,264
RANGE: $28,969 - $38,264
Days Inn Inner Harbor
Boutique Hotel Guest Service Representative - Front Desk Agent
$33,616/yr
$28,969
$38,264
RANGE: $28,969 - $38,264
Aimbridge Hospitality
Front desk agent
$33,551/yr
$28,912
$38,190
RANGE: $28,912 - $38,190
Blue Water Hospitality
Front Desk Agent
$34,728/yr
$29,927
$39,530
RANGE: $29,927 - $39,530
$33,616/yr
$28,969
$38,264
RANGE: $28,969 - $38,264
Donohoe Hospitality Services
Front Desk Agent
$36,396/yr
$31,364
$41,428
RANGE: $31,364 - $41,428
Embassy Suites Baltimore BWI
Front Desk Agent
$33,616/yr
$28,969
$38,264
RANGE: $28,969 - $38,264
Marriott International
Front Desk Agent
$33,616/yr
$28,969
$38,264
RANGE: $28,969 - $38,264
Highgate
Front Desk Agent
$33,616/yr
$28,969
$38,264
RANGE: $28,969 - $38,264

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Top 10 Highest Paying Cities For Service Desk Agent Jobs in Maryland

It is important to understand how location impacts your career prospects in the United States. There are some cities where a Service Desk Agent can find a job easily with a greater salary paid then achieve a higher standard of living. Below is the top cities list for Service Desk Agent job salaries in Maryland. Some cities can pay higher salaries for Service Desk Agent jobs, which can indicate that there is a large demand for Service Desk Agent positions in this city.
The following table shows top 10 cities where the Service Desk Agent salary is higher than other cities in Maryland. Silver Spring takes first place in this list, followed by Bethesda, Potomac. The Service Desk Agent salary is $64,251 in Silver Spring, which is higher than the national average. There are 15 cities' Service Desk Agent salary higher than national average in Maryland.
The average salary for a Service Desk Agent in Maryland is $59,518, but we found that the city with the highest salary for Service Desk Agent jobs is Silver Spring, MD, and it is higher than Bethesda. Service Desk Agent jobs in Silver Spring can have the opportunity to earn higher salaries than in other cities in Maryland.
CITY ANNUAL SALARY MONTHLY PAY WEEKLY PAY HOURLY WAGE
Silver Spring $64,251 $5,354 $1,236 $31
Bethesda $64,251 $5,354 $1,236 $31
Potomac $64,251 $5,354 $1,236 $31
Rockville $64,194 $5,349 $1,234 $31
Bowie $64,136 $5,345 $1,233 $31
Waldorf $64,078 $5,340 $1,232 $31
Gaithersburg $64,078 $5,340 $1,232 $31
Germantown $62,346 $5,196 $1,199 $30
Frederick $62,000 $5,167 $1,192 $30
Baltimore $59,345 $4,945 $1,141 $29

What Does a Service Desk Agent Do?

Reported that the Service Desk will take the role of “Uber for Business”, supporting tech-savvy employees with knowledge on the latest IT-approved applications available on their service portal or any app store.
Updated December 13, 2021
Not all IT service desks follow the ITIL approach and some will offer the ITIL v3 Foundation Certification to new employees as part of their training package.
Updated October 23, 2021
If you are thinking of becoming a Service Desk Agent or planning the next step in your career, find details about.
Updated December 22, 2021
You’ll need to have “the patience of a saint” to work on the service desk, without it you’ll likely get frustrated quickly and your customers will sense your annoyance.
Updated December 22, 2021
When hired, help desk agents will usually go through job-specific training that teaches them about the ticketing system and preferred phone scripts.
Updated December 19, 2021

Frequently Asked Questions About a Service Desk Agent Salaries

What is the average of a Service Desk Agent in Maryland?

The Service Desk Agent salary range is from $53,250 to $66,026, and the average Service Desk Agent salary is $59,518/year in Maryland. The Service Desk Agent's salary will change in different locations.

Which location pays the highest Service Desk Agent salary in the United States?

The Service Desk Agent salary in San Jose, CA is $72,449 which is the highest in the US.

What kinds of reasons will influence the Service Desk Agent's salary?

Besides the location, employees' education degree, related skills, and work experience also will influence the salary. Try to improve your skills and experience to get a higher salary for the position of Service Desk Agent.

What is the growth rate of the Service Desk Agent's salary?

If you are thinking of becoming a Service Desk Agent or planning the next step in your career, find the detailed salary report of a Service Desk Agent.