Service Desk Agent Salaries in New York
How Much Does a Service Desk Agent Make in New York?
Updated April 01, 2025
As of April 01, 2025,
the average annual pay of Service Desk Agent in New York is $62,770.
While Salary.com is seeing that Service Desk Agent salary in NY can go up to $75,704
or down to $50,326, but most earn between $56,256 and $69,540.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Service Desk Agent
Guest Service Agent/Front Desk Clerk/Front Desk Agent
$34,691
New York
Per Year
Facing Salary Structure Challenges? Let Our Expert Guide You
The job market is increasingly challenging. Our whitepaper, Navigating the Challenges of Creating Salary Structures, offers guidance on creating salary structures. Provide your phone number and work email to download the full version.
We will handle your contact details in line with our Privacy Policy.
If you prefer not to receive marketing emails from Salary.com, you can opt-out out of marketing communications at any time by clicking unsubscribe.
Choose a prefer time
Choose Your Preferred Time
All times are listed as US Eastern time (Boston/New York)
-
9:00 AM-9:30 AM
-
9:30 AM-10:00 AM
-
10:00 AM-10:30 AM
-
10:30 AM-11:00 AM
-
11:00 AM-11:30 AM
-
11:30 AM-12:00 PM
-
12:00 PM-12:30 PM
-
12:30 PM-1:00 PM
-
1:00 PM-1:30 PM
-
1:30 PM-2:00 PM
-
2:00 PM-2:30 PM
-
2:30 PM-3:00 PM
-
3:00 PM-3:30 PM
-
3:30 PM-4:00 PM
-
4:00 PM-4:30 PM
-
4:30 PM-5:00 PM
-
5:00 PM-5:30 PM
-
5:30 PM-6:00 PM
-
6:00 PM-6:30 PM
-
6:30 PM-7:00 PM
-
7:00 PM-7:30 PM
-
7:30 PM-8:00 PM
Similar Job Salaries to Service Desk Agent by Company
Loading results...
| Company | average base salary in (usd) | range |
|---|---|---|
|
CGS
Service Desk Agent
|
$58,354/yr
|
RANGE: $52,170 - $64,538
|
|
Compunnel
Service Desk Agent
|
$65,742/yr
|
RANGE: $58,487 - $72,997
|
|
Marriott International
Guest Service Representative (Front Desk Agent)
|
$46,891/yr
|
RANGE: $41,619 - $52,164
|
|
Marriott International
Guest Service Representative/Front Desk Agent (Substitute/Overnight)
|
$46,518/yr
|
RANGE: $41,534 - $51,503
|
|
DoubleTree by Hilton Rochester
Front Desk Agent
|
$39,373/yr
|
RANGE: $35,154 - $43,592
|
|
Crestline Hotels & Resorts
Front Desk Agent
|
$38,687/yr
|
RANGE: $34,542 - $42,832
|
|
Remington Hospitality
Front Desk Agent
|
$46,217/yr
|
RANGE: $41,265 - $51,169
|
|
Hampton Inn Long Island-Brookhaven
Front Desk Agent
|
$43,781/yr
|
RANGE: $39,090 - $48,472
|
|
Hampton Inn Islandia
Front Desk Agent
|
$43,809/yr
|
RANGE: $39,115 - $48,503
|
|
33 Seaport Hotel NYC
Front Desk Agent
|
$46,518/yr
|
RANGE: $41,534 - $51,503
|
Top 10 Highest Paying Cities For Service Desk Agent Jobs in New York
It is important to understand how location impacts your career prospects in the United States.
There are some cities where a Service Desk Agent can find a job easily with a greater salary paid then achieve a higher standard of living.
Below is the top cities list for Service Desk Agent job salaries in New York.
Some cities can pay higher salaries for Service Desk Agent jobs, which can indicate that there is a large demand for Service Desk Agent positions in this city.
The following table shows top 10 cities where the Service Desk Agent salary is higher than other cities in New York.
New York takes first place in this list, followed by Bronx, Brooklyn.
The Service Desk Agent salary is $68,426 in New York,
which is higher than the national average. There are 17 cities' Service Desk Agent salary higher than national average in New York.
The average salary for a Service Desk Agent in New York is $62,770,
but we found that the city with the highest salary for Service Desk Agent jobs is New York, NY, and it is higher than Bronx.
Service Desk Agent jobs in New York can have the opportunity to earn higher salaries than in other cities in New York.
| CITY | ANNUAL SALARY | MONTHLY PAY | WEEKLY PAY | HOURLY WAGE |
| New York | $68,426 | $5,702 | $1,316 | $33 |
| Bronx | $68,426 | $5,702 | $1,316 | $33 |
| Brooklyn | $68,426 | $5,702 | $1,316 | $33 |
| Queens Village | $67,983 | $5,665 | $1,307 | $33 |
| Yonkers | $67,434 | $5,620 | $1,297 | $32 |
| Mount Vernon | $67,405 | $5,617 | $1,296 | $32 |
| Huntington | $67,245 | $5,604 | $1,293 | $32 |
| New Rochelle | $66,731 | $5,561 | $1,283 | $32 |
| Staten Island | $66,389 | $5,532 | $1,277 | $32 |
| Levittown | $64,618 | $5,385 | $1,243 | $31 |
What Does a Service Desk Agent Do?
Drafts and maintains policy, standards and procedures for the customer service or service desk functions.
Updated November 01, 2021
If you are thinking of becoming a Service Desk Agent or planning the next step in your career, find details about.
Updated December 22, 2021
You’ll need to have “the patience of a saint” to work on the service desk, without it you’ll likely get frustrated quickly and your customers will sense your annoyance.
Updated December 22, 2021
When hired, help desk agents will usually go through job-specific training that teaches them about the ticketing system and preferred phone scripts.
Updated December 19, 2021
If the problem is too complicated for the help desk agent to resolve on their own, they escalate it to tier two or tier three support teams.
Updated December 19, 2021
Empower Your Talent Strategy with Salary.com's Skills Library.
Struggling with Managing Your Job Descriptions?
View Job Skills and Competency Data for more than 15,000 Job Titles, 18 Industries, and 26 Job Families.
Skills LibraryOur job description management tool- JobArchitect streamlines your job description process. Say goodbye to the hassle of crafting job descriptions.
Explore JobArchitectFrequently Asked Questions About a Service Desk Agent Salaries
What is the average of a Service Desk Agent in New York?
The Service Desk Agent salary range is from $56,256 to $69,540, and the average Service Desk Agent salary is $62,770/year in New York.
The Service Desk Agent's salary will change in different locations.
Which location pays the highest Service Desk Agent salary in the United States?
The Service Desk Agent salary in San Jose, CA is $74,472
which is the highest in the US.
What kinds of reasons will influence the Service Desk Agent's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of Service Desk Agent.
What is the growth rate of the Service Desk Agent's salary?
If you are thinking of becoming a Service Desk Agent or planning the next step in your career, find the detailed salary report of a Service Desk Agent.
