It Service Desk Agent Salaries in New York
How Much Does an It Service Desk Agent Make in New York?
Updated April 01, 2025
As of April 01, 2025,
the average annual pay of It Service Desk Agent in New York is $62,770.
While Salary.com is seeing that It Service Desk Agent salary in NY can go up to $75,704
or down to $50,326, but most earn between $56,256 and $69,540.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to It Service Desk Agent
Facing Salary Structure Challenges? Let Our Expert Guide You
The job market is increasingly challenging. Our whitepaper, Navigating the Challenges of Creating Salary Structures, offers guidance on creating salary structures. Provide your phone number and work email to download the full version.
We will handle your contact details in line with our Privacy Policy.
If you prefer not to receive marketing emails from Salary.com, you can opt-out out of marketing communications at any time by clicking unsubscribe.
Choose a prefer time
Choose Your Preferred Time
All times are listed as US Eastern time (Boston/New York)
-
9:00 AM-9:30 AM
-
9:30 AM-10:00 AM
-
10:00 AM-10:30 AM
-
10:30 AM-11:00 AM
-
11:00 AM-11:30 AM
-
11:30 AM-12:00 PM
-
12:00 PM-12:30 PM
-
12:30 PM-1:00 PM
-
1:00 PM-1:30 PM
-
1:30 PM-2:00 PM
-
2:00 PM-2:30 PM
-
2:30 PM-3:00 PM
-
3:00 PM-3:30 PM
-
3:30 PM-4:00 PM
-
4:00 PM-4:30 PM
-
4:30 PM-5:00 PM
-
5:00 PM-5:30 PM
-
5:30 PM-6:00 PM
-
6:00 PM-6:30 PM
-
6:30 PM-7:00 PM
-
7:00 PM-7:30 PM
-
7:30 PM-8:00 PM
Similar Job Salaries to It Service Desk Agent by Company
Loading results...
| Company | average base salary in (usd) | range |
|---|---|---|
|
SCHLUTER SYSTEMS L.P.
IT Service Desk Agent
|
$60,013/yr
|
RANGE: $53,653 - $66,374
|
|
ACS Consultancy Services
IT Service Desk Analyst
|
$69,582/yr
|
RANGE: $61,903 - $77,261
|
|
Imagine Staffing Technology
IT Service Desk Coordinator
|
$59,729/yr
|
RANGE: $52,940 - $66,518
|
|
Integrated Resources INC
IT Service Desk
|
$65,742/yr
|
RANGE: $58,487 - $72,997
|
|
Butterfly Network
IT Service Desk Engineer
|
$79,463/yr
|
RANGE: $70,693 - $88,232
|
|
Structural Group, Inc.
IT Service Desk Tech
|
$67,024/yr
|
RANGE: $59,628 - $74,421
|
|
e.l.f. Beauty
Intern, IT Service Desk
|
$84,851/yr
|
RANGE: $76,314 - $93,388
|
|
CGS
Service Desk Agent
|
$58,354/yr
|
RANGE: $52,170 - $64,538
|
|
Holbrook Heating Inc
Service Desk Agent
|
$50,537/yr
|
RANGE: $45,461 - $55,613
|
|
Thomas Pest Services
Service Desk Agent
|
$52,331/yr
|
RANGE: $47,137 - $57,526
|
Top 10 Highest Paying Cities For It Service Desk Agent Jobs in New York
It is important to understand how location impacts your career prospects in the United States.
There are some cities where an It Service Desk Agent can find a job easily with a greater salary paid then achieve a higher standard of living.
Below is the top cities list for It Service Desk Agent job salaries in New York.
Some cities can pay higher salaries for It Service Desk Agent jobs, which can indicate that there is a large demand for It Service Desk Agent positions in this city.
The following table shows top 10 cities where the It Service Desk Agent salary is higher than other cities in New York.
New York takes first place in this list, followed by Bronx, Brooklyn.
The It Service Desk Agent salary is $68,426 in New York,
which is higher than the national average. There are 17 cities' It Service Desk Agent salary higher than national average in New York.
The average salary for an It Service Desk Agent in New York is $62,770,
but we found that the city with the highest salary for It Service Desk Agent jobs is New York, NY, and it is higher than Bronx.
It Service Desk Agent jobs in New York can have the opportunity to earn higher salaries than in other cities in New York.
| CITY | ANNUAL SALARY | MONTHLY PAY | WEEKLY PAY | HOURLY WAGE |
| New York | $68,426 | $5,702 | $1,316 | $33 |
| Bronx | $68,426 | $5,702 | $1,316 | $33 |
| Brooklyn | $68,426 | $5,702 | $1,316 | $33 |
| Queens Village | $67,983 | $5,665 | $1,307 | $33 |
| Yonkers | $67,434 | $5,620 | $1,297 | $32 |
| Mount Vernon | $67,405 | $5,617 | $1,296 | $32 |
| Huntington | $67,245 | $5,604 | $1,293 | $32 |
| New Rochelle | $66,731 | $5,561 | $1,283 | $32 |
| Staten Island | $66,389 | $5,532 | $1,277 | $32 |
| Levittown | $64,618 | $5,385 | $1,243 | $31 |
What Does an It Service Desk Agent Do?
– having technical expertise in the industry in which they work is particularly helpful for help desk agents.
Updated December 21, 2021
– help desk agents are always on the phone with customers, so they should be excellent communicators, both verbally and in writing.
Updated November 20, 2021
(e-CF) defines “Service Support” as one of its 40 ICT Professional Role Profiles in the Service and Operation Family, whose purpose is to provide remote or onsite diagnosis or guidance to internal or external clients with technical issues.
Updated October 30, 2021
When it comes to user perception of IT within an enterprise, there is no doubt that the Service Desk remains one of the major drivers of customer experience.
Updated December 21, 2021
Though these indicate levels within a traditional tiered framework, these competencies are applicable to most service desk approaches:.
Updated December 20, 2021
Empower Your Talent Strategy with Salary.com's Skills Library.
Struggling with Managing Your Job Descriptions?
View Job Skills and Competency Data for more than 15,000 Job Titles, 18 Industries, and 26 Job Families.
Skills LibraryOur job description management tool- JobArchitect streamlines your job description process. Say goodbye to the hassle of crafting job descriptions.
Explore JobArchitectFrequently Asked Questions About an It Service Desk Agent Salaries
What is the average of an It Service Desk Agent in New York?
The It Service Desk Agent salary range is from $56,256 to $69,540, and the average It Service Desk Agent salary is $62,770/year in New York.
The It Service Desk Agent's salary will change in different locations.
Which location pays the highest It Service Desk Agent salary in the United States?
The It Service Desk Agent salary in San Jose, CA is $74,472
which is the highest in the US.
What kinds of reasons will influence the It Service Desk Agent's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of It Service Desk Agent.
What is the growth rate of the It Service Desk Agent's salary?
If you are thinking of becoming an It Service Desk Agent or planning the next step in your career, find the detailed salary report of an It Service Desk Agent.
