Service Desk Agent Salaries in Reading, PA
How Much Does a Service Desk Agent Make in Reading, PA?
Updated March 01, 2025
As of March 01, 2025,
the average annual pay of Service Desk Agent in Reading, PA is $58,614.
While Salary.com is seeing that Service Desk Agent salary in Reading, PA can go up to $70,690
or down to $46,996, but most earn between $52,532 and $64,935.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Service Desk Agent
Guest Service Agent/Front Desk Clerk/Front Desk Agent
$32,419
Reading, PA
Per Year
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Similar Job Salaries to Service Desk Agent by Company
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| Company | average base salary in (usd) | range |
|---|---|---|
|
Berkheimer Tax Innovations
Service Desk Agent
|
$70,374/yr
|
RANGE: $62,511 - $78,238
|
|
CGS Federal (Contact Government Services)
Service Desk Agent
|
$64,578/yr
|
RANGE: $57,661 - $71,496
|
|
CGS Federal (Contact Government Services)
Sr. Service Desk Agent
|
$64,578/yr
|
RANGE: $57,661 - $71,496
|
|
CGS
Service Desk Agent
|
$64,578/yr
|
RANGE: $57,661 - $71,496
|
|
Accor
Guest Service Agent / Front Desk
|
$44,675/yr
|
RANGE: $38,252 - $51,097
|
|
Fairfield Inn and Suites Pittsburgh Downtown
Guest Service Agent/Front Desk Agent
|
$41,671/yr
|
RANGE: $35,681 - $47,661
|
|
BP READING MANAGEMENT LLC
Guest Service Agent (Front Desk Agent)
|
$42,094/yr
|
RANGE: $36,043 - $48,145
|
|
Hilton Garden Inn Pittsburgh Southpointe/Jacksons Restaurant + Bar
Front Desk Agent
|
$41,544/yr
|
RANGE: $35,572 - $47,516
|
|
Hilton Garden Inn Pittsburgh Southpointe/Jacksons...
Front Desk Agent
|
$41,544/yr
|
RANGE: $35,572 - $47,516
|
What Does a Service Desk Agent Do?
If you are thinking of becoming a Service Desk Agent or planning the next step in your career, find details about.
Updated December 22, 2021
You’ll need to have “the patience of a saint” to work on the service desk, without it you’ll likely get frustrated quickly and your customers will sense your annoyance.
Updated December 22, 2021
When hired, help desk agents will usually go through job-specific training that teaches them about the ticketing system and preferred phone scripts.
Updated December 19, 2021
If the problem is too complicated for the help desk agent to resolve on their own, they escalate it to tier two or tier three support teams.
Updated December 19, 2021
– help desk agents are always on the phone with customers, so they should be excellent communicators, both verbally and in writing.
Updated December 19, 2021
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Explore JobArchitectFrequently Asked Questions About a Service Desk Agent Salaries
What is the average of a Service Desk Agent in Reading, PA?
The Service Desk Agent salary range is from $52,532 to $64,935, and the average Service Desk Agent salary is $58,614/year in Reading, PA.
The Service Desk Agent's salary will change in different locations.
Which location pays the highest Service Desk Agent salary in the United States?
The Service Desk Agent salary in San Jose, CA is $73,930
which is the highest in the US.
What kinds of reasons will influence the Service Desk Agent's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of Service Desk Agent.
What is the growth rate of the Service Desk Agent's salary?
If you are thinking of becoming a Service Desk Agent or planning the next step in your career, find the detailed salary report of a Service Desk Agent.
