Service Desk Agent Salaries in Virginia
How Much Does a Service Desk Agent Make in Virginia?
Updated April 01, 2025
As of April 01, 2025,
the average annual pay of Service Desk Agent in Virginia is $59,457.
While Salary.com is seeing that Service Desk Agent salary in VA can go up to $71,709
or down to $47,670, but most earn between $53,287 and $65,870.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Service Desk Agent
Guest Service Agent/Front Desk Clerk/Front Desk Agent
$32,860
Virginia
Per Year
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Similar Job Salaries to Service Desk Agent by Company
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| Company | average base salary in (usd) | range |
|---|---|---|
|
Dunavant Sea Lane Express LLC
Service Desk Agent
|
$45,698/yr
|
RANGE: $41,290 - $50,107
|
|
Loves Travel Stops & Country Store
Service Desk Agent
|
$36,330/yr
|
RANGE: $33,115 - $39,544
|
|
CGS Federal (Contact Government Services)
Sr. Service Desk Agent
|
$60,115/yr
|
RANGE: $53,744 - $66,486
|
|
Home2 Suites by Hilton Harrisonburg
Guest Service Agent/Front Desk
|
$36,054/yr
|
RANGE: $32,191 - $39,917
|
|
Diversified
Service Desk Agent 1, Federal Accounts - Virtual
|
$75,170/yr
|
RANGE: $66,875 - $83,466
|
|
Peraton
Weekend Shift Cyber Case Management/Service Desk Agent with TS/SCI
|
$105,053/yr
|
RANGE: $94,372 - $115,733
|
|
Peraton
Cyber Case Management-Service Desk Agent - Security Clearance Required
|
$107,158/yr
|
RANGE: $96,445 - $117,871
|
|
Integral Services Company
Senior IT Service Desk Agent-Azure Virtual Desktop
|
$96,345/yr
|
RANGE: $85,962 - $106,729
|
|
CACI
Technical Operations Center Service Desk Agent - Security Clearance Required
|
$68,088/yr
|
RANGE: $60,919 - $75,258
|
Top 10 Highest Paying Cities For Service Desk Agent Jobs in Virginia
It is important to understand how location impacts your career prospects in the United States.
There are some cities where a Service Desk Agent can find a job easily with a greater salary paid then achieve a higher standard of living.
Below is the top cities list for Service Desk Agent job salaries in Virginia.
Some cities can pay higher salaries for Service Desk Agent jobs, which can indicate that there is a large demand for Service Desk Agent positions in this city.
The following table shows top 10 cities where the Service Desk Agent salary is higher than other cities in Virginia.
Arlington takes first place in this list, followed by Alexandria, Annandale.
The Service Desk Agent salary is $65,373 in Arlington,
which is higher than the national average. There are 5 cities' Service Desk Agent salary higher than national average in Virginia.
The average salary for a Service Desk Agent in Virginia is $59,457,
but we found that the city with the highest salary for Service Desk Agent jobs is Arlington, VA, and it is higher than Alexandria.
Service Desk Agent jobs in Arlington can have the opportunity to earn higher salaries than in other cities in Virginia.
| CITY | ANNUAL SALARY | MONTHLY PAY | WEEKLY PAY | HOURLY WAGE |
| Arlington | $65,373 | $5,448 | $1,257 | $31 |
| Alexandria | $65,373 | $5,448 | $1,257 | $31 |
| Annandale | $65,373 | $5,448 | $1,257 | $31 |
| Reston | $65,255 | $5,438 | $1,255 | $31 |
| Centreville | $65,137 | $5,428 | $1,253 | $31 |
| Richmond | $57,462 | $4,788 | $1,105 | $28 |
| Petersburg | $57,284 | $4,774 | $1,102 | $28 |
| Virginia State University | $57,284 | $4,774 | $1,102 | $28 |
| Virginia Beach | $56,269 | $4,689 | $1,082 | $27 |
| Newport News | $55,507 | $4,626 | $1,067 | $27 |
What Does a Service Desk Agent Do?
If you are thinking of becoming a Service Desk Agent or planning the next step in your career, find details about.
Updated December 22, 2021
You’ll need to have “the patience of a saint” to work on the service desk, without it you’ll likely get frustrated quickly and your customers will sense your annoyance.
Updated December 22, 2021
When hired, help desk agents will usually go through job-specific training that teaches them about the ticketing system and preferred phone scripts.
Updated December 19, 2021
If the problem is too complicated for the help desk agent to resolve on their own, they escalate it to tier two or tier three support teams.
Updated December 19, 2021
– help desk agents are always on the phone with customers, so they should be excellent communicators, both verbally and in writing.
Updated December 19, 2021
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Explore JobArchitectFrequently Asked Questions About a Service Desk Agent Salaries
What is the average of a Service Desk Agent in Virginia?
The Service Desk Agent salary range is from $53,287 to $65,870, and the average Service Desk Agent salary is $59,457/year in Virginia.
The Service Desk Agent's salary will change in different locations.
Which location pays the highest Service Desk Agent salary in the United States?
The Service Desk Agent salary in San Jose, CA is $74,472
which is the highest in the US.
What kinds of reasons will influence the Service Desk Agent's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of Service Desk Agent.
What is the growth rate of the Service Desk Agent's salary?
If you are thinking of becoming a Service Desk Agent or planning the next step in your career, find the detailed salary report of a Service Desk Agent.
