It Service Desk Agent Salaries in Virginia
How Much Does an It Service Desk Agent Make in Virginia?
Updated April 01, 2025
As of April 01, 2025,
the average annual pay of It Service Desk Agent in Virginia is $59,457.
While Salary.com is seeing that It Service Desk Agent salary in VA can go up to $71,709
or down to $47,670, but most earn between $53,287 and $65,870.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to It Service Desk Agent
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Similar Job Salaries to It Service Desk Agent by Company
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| Company | average base salary in (usd) | range |
|---|---|---|
|
Integral Services Company
Senior IT Service Desk Agent-Azure Virtual Desktop
|
$96,345/yr
|
RANGE: $85,962 - $106,729
|
|
Dunavant Sea Lane Express LLC
Service Desk Agent
|
$45,698/yr
|
RANGE: $41,290 - $50,107
|
|
Loves Travel Stops & Country Store
Service Desk Agent
|
$36,330/yr
|
RANGE: $33,115 - $39,544
|
|
SAIC
Service Desk Agent
|
$75,575/yr
|
RANGE: $67,234 - $83,915
|
|
Unisys
Service Desk Agent
|
$66,019/yr
|
RANGE: $59,022 - $73,015
|
|
Dunhill Professional Search & Government Solutions
Service Desk Agent
|
$68,381/yr
|
RANGE: $60,609 - $76,154
|
|
CGS Federal (Contact Government Services)
Sr. Service Desk Agent
|
$73,383/yr
|
RANGE: $65,291 - $81,475
|
Top 10 Highest Paying Cities For It Service Desk Agent Jobs in Virginia
It is important to understand how location impacts your career prospects in the United States.
There are some cities where an It Service Desk Agent can find a job easily with a greater salary paid then achieve a higher standard of living.
Below is the top cities list for It Service Desk Agent job salaries in Virginia.
Some cities can pay higher salaries for It Service Desk Agent jobs, which can indicate that there is a large demand for It Service Desk Agent positions in this city.
The following table shows top 10 cities where the It Service Desk Agent salary is higher than other cities in Virginia.
Arlington takes first place in this list, followed by Alexandria, Annandale.
The It Service Desk Agent salary is $65,373 in Arlington,
which is higher than the national average. There are 5 cities' It Service Desk Agent salary higher than national average in Virginia.
The average salary for an It Service Desk Agent in Virginia is $59,457,
but we found that the city with the highest salary for It Service Desk Agent jobs is Arlington, VA, and it is higher than Alexandria.
It Service Desk Agent jobs in Arlington can have the opportunity to earn higher salaries than in other cities in Virginia.
| CITY | ANNUAL SALARY | MONTHLY PAY | WEEKLY PAY | HOURLY WAGE |
| Arlington | $65,373 | $5,448 | $1,257 | $31 |
| Alexandria | $65,373 | $5,448 | $1,257 | $31 |
| Annandale | $65,373 | $5,448 | $1,257 | $31 |
| Reston | $65,255 | $5,438 | $1,255 | $31 |
| Centreville | $65,137 | $5,428 | $1,253 | $31 |
| Richmond | $57,462 | $4,788 | $1,105 | $28 |
| Petersburg | $57,284 | $4,774 | $1,102 | $28 |
| Virginia State University | $57,284 | $4,774 | $1,102 | $28 |
| Virginia Beach | $56,269 | $4,689 | $1,082 | $27 |
| Newport News | $55,507 | $4,626 | $1,067 | $27 |
What Does an It Service Desk Agent Do?
If they do get benefits, help desk agents typically enjoy health insurance and vacation and sick time.
Updated November 17, 2021
– having technical expertise in the industry in which they work is particularly helpful for help desk agents.
Updated December 21, 2021
When it comes to user perception of IT within an enterprise, there is no doubt that the Service Desk remains one of the major drivers of customer experience.
Updated December 21, 2021
Though these indicate levels within a traditional tiered framework, these competencies are applicable to most service desk approaches:.
Updated December 20, 2021
Thus, you really need a positive outlook if you’re going to thrive on the IT service desk – to see issues as a challenge to resolve, rather than a frustration to deal with.
Updated December 19, 2021
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Explore JobArchitectFrequently Asked Questions About an It Service Desk Agent Salaries
What is the average of an It Service Desk Agent in Virginia?
The It Service Desk Agent salary range is from $53,287 to $65,870, and the average It Service Desk Agent salary is $59,457/year in Virginia.
The It Service Desk Agent's salary will change in different locations.
Which location pays the highest It Service Desk Agent salary in the United States?
The It Service Desk Agent salary in San Jose, CA is $74,472
which is the highest in the US.
What kinds of reasons will influence the It Service Desk Agent's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of It Service Desk Agent.
What is the growth rate of the It Service Desk Agent's salary?
If you are thinking of becoming an It Service Desk Agent or planning the next step in your career, find the detailed salary report of an It Service Desk Agent.
