How Much Does a Service Desk Make in Lowell, MA?

Updated March 01, 2025
As of March 01, 2025, the average annual pay of Service Desk in Lowell, MA is $64,269. While Salary.com is seeing that Service Desk salary in Lowell, MA can go up to $77,510 or down to $51,530, but most earn between $57,601 and $71,200. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, and your experience levels. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Service Desk
Service Desk Analyst
$58,986
Lowell, MA
Per Year
Service Desk Engineer
$81,441
Lowell, MA
Per Year
Service Desk Administrator
$35,547
Lowell, MA
Per Year
Service Desk Coordinator
$55,201
Lowell, MA
Per Year
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Similar Job Salaries to Service Desk by Company

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Company average base salary in (usd) range
Variantyx
IT Service Desk Intern
$74,395/yr
$66,185
$82,606
RANGE: $66,185 - $82,606
InfraNet Solutions
Service Desk Manager
$66,082/yr
$59,478
$72,686
RANGE: $59,478 - $72,686
State of Massachusetts
Service Desk Analyst
$76,864/yr
$68,381
$85,346
RANGE: $68,381 - $85,346
Motion Recruitment
Service Desk Analyst
$76,864/yr
$68,381
$85,346
RANGE: $68,381 - $85,346
Trillium Staffing
Service Desk Analyst
$76,864/yr
$68,381
$85,346
RANGE: $68,381 - $85,346
Manpower Group Inc.
Service Desk Analyst
$76,864/yr
$68,381
$85,346
RANGE: $68,381 - $85,346
Acro
Service Desk Analyst
$76,864/yr
$68,381
$85,346
RANGE: $68,381 - $85,346
Mindlance
Service Desk Analyst
$76,864/yr
$68,381
$85,346
RANGE: $68,381 - $85,346
Inficare
Service Desk Support
$73,847/yr
$65,697
$81,997
RANGE: $65,697 - $81,997
Cypress HCM
Service Desk Specialist
$72,338/yr
$64,355
$80,322
RANGE: $64,355 - $80,322

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What Does a Service Desk Do?

The service desk was an evolution of the help desk, born out of ITSM best practice framework ITIL (formerly known as the IT Infrastructure Library), and based on the underlying concept of “managing IT as a service.”.
Updated November 09, 2021
A help desk originated from IT-centricity, whereas, an IT service desk was born of IT service-centricity.
Updated December 18, 2021
Hence, a "service desk" is a help desk developed in an ITIL mold, and help desks are frequently regarded to be old-fashioned compared to the more modern service desk.
Updated December 17, 2021
As such, selecting the right software will enable your service desk to handle all service desk tasks with greater speed, ease, and satisfaction, with SysAid leading the pack.
Updated December 14, 2021
Implementing the right IT service desk software can make all the difference between a service desk that successfully serves – and one that doesn’t.
Updated December 13, 2021

Frequently Asked Questions About a Service Desk Salaries

What is the average of a Service Desk in Lowell, MA?

The Service Desk salary range is from $57,601 to $71,200, and the average Service Desk salary is $64,269/year in Lowell, MA. The Service Desk's salary will change in different locations.

Which location pays the highest Service Desk salary in the United States?

The Service Desk salary in San Jose, CA is $73,930 which is the highest in the US.

What kinds of reasons will influence the Service Desk's salary?

Besides the location, employees' education degree, related skills, and work experience also will influence the salary. Try to improve your skills and experience to get a higher salary for the position of Service Desk.

What is the growth rate of the Service Desk's salary?

If you are thinking of becoming a Service Desk or planning the next step in your career, find the detailed salary report of a Service Desk.