Service Desk Salaries in Rochester, NY
How Much Does a Service Desk Make in Rochester, NY?
Updated April 01, 2025
As of April 01, 2025,
the average annual pay of Service Desk in Rochester, NY is $57,916.
While Salary.com is seeing that Service Desk salary in Rochester, NY can go up to $69,851
or down to $46,435, but most earn between $51,906 and $64,163.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Service Desk
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Similar Job Salaries to Service Desk by Company
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| Company | average base salary in (usd) | range |
|---|---|---|
|
CGS
Service Desk Agent
|
$58,354/yr
|
RANGE: $52,170 - $64,538
|
|
Innovee Consulting LLC
Service desk technician
|
$69,183/yr
|
RANGE: $61,851 - $76,515
|
|
Amtex Systems Inc.
Service Desk Technician
|
$63,464/yr
|
RANGE: $56,738 - $70,190
|
|
Eateam
Radiology Service Desk Coordinator
|
$67,036/yr
|
RANGE: $59,239 - $74,834
|
|
MetroPlus Health Plan
Service Desk Team Lead
|
$121,864/yr
|
RANGE: $108,411 - $135,318
|
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Teleperformance USA
Service Desk - English - KL
|
$81,539/yr
|
RANGE: $72,040 - $91,037
|
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TEKsystems
Service Desk Analyst
|
$110,048/yr
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RANGE: $98,669 - $121,427
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TEKsystems c/o Allegis Group
Evening Shift Service Desk
|
$82,526/yr
|
RANGE: $74,058 - $90,994
|
|
JCW
Service Desk Manager
|
$116,177/yr
|
RANGE: $103,321 - $129,033
|
What Does a Service Desk Do?
A help desk originated from IT-centricity, whereas, an IT service desk was born of IT service-centricity.
Updated December 18, 2021
Now, you can resolve tickets based on priority, and automate escalation rules to communicate violations within the service desk.
Updated December 11, 2021
Hence, a "service desk" is a help desk developed in an ITIL mold, and help desks are frequently regarded to be old-fashioned compared to the more modern service desk.
Updated December 17, 2021
As such, selecting the right software will enable your service desk to handle all service desk tasks with greater speed, ease, and satisfaction, with SysAid leading the pack.
Updated December 14, 2021
Implementing the right IT service desk software can make all the difference between a service desk that successfully serves – and one that doesn’t.
Updated December 13, 2021
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Explore JobArchitectFrequently Asked Questions About a Service Desk Salaries
What is the average of a Service Desk in Rochester, NY?
The Service Desk salary range is from $51,906 to $64,163, and the average Service Desk salary is $57,916/year in Rochester, NY.
The Service Desk's salary will change in different locations.
Which location pays the highest Service Desk salary in the United States?
The Service Desk salary in San Jose, CA is $74,472
which is the highest in the US.
What kinds of reasons will influence the Service Desk's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of Service Desk.
What is the growth rate of the Service Desk's salary?
If you are thinking of becoming a Service Desk or planning the next step in your career, find the detailed salary report of a Service Desk.
