Service Desk Salaries in Worcester, MA
How Much Does a Service Desk Make in Worcester, MA?
Updated April 01, 2025
As of April 01, 2025,
the average annual pay of Service Desk in Worcester, MA is $61,919.
While Salary.com is seeing that Service Desk salary in Worcester, MA can go up to $74,679
or down to $49,644, but most earn between $55,494 and $68,598.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Service Desk
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Similar Job Salaries to Service Desk by Company
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| Company | average base salary in (usd) | range |
|---|---|---|
|
Planet Technology USA
Service Desk Manager
|
$121,007/yr
|
RANGE: $108,179 - $133,836
|
|
Hanscom Federal Credit Union
Service Desk Manager
|
$116,765/yr
|
RANGE: $104,386 - $129,144
|
|
Hanscom Federal Credit Union
Service Desk Operations Manager
|
$86,604/yr
|
RANGE: $76,908 - $96,300
|
|
Executive Office of Technology Services and Security
Service Desk Analyst
|
$82,159/yr
|
RANGE: $72,722 - $91,597
|
|
American Pest Solutions
Service Desk Agent
|
$52,503/yr
|
RANGE: $47,229 - $57,776
|
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247Hire
Service desk Analyst - onsite
|
$71,858/yr
|
RANGE: $63,928 - $79,789
|
|
Planet Technology USA
Service Desk Technician
|
$76,473/yr
|
RANGE: $68,034 - $84,912
|
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State of Massachusetts
Service Desk Intern
|
$98,529/yr
|
RANGE: $87,765 - $109,293
|
|
ezCater
IT Service Desk Engineer
|
$68,882/yr
|
RANGE: $61,052 - $76,711
|
|
Variantyx
IT Service Desk Intern
|
$73,984/yr
|
RANGE: $65,819 - $82,149
|
What Does a Service Desk Do?
The service desk was an evolution of the help desk, born out of ITSM best practice framework ITIL (formerly known as the IT Infrastructure Library), and based on the underlying concept of “managing IT as a service.”.
Updated November 09, 2021
A help desk originated from IT-centricity, whereas, an IT service desk was born of IT service-centricity.
Updated December 18, 2021
Hence, a "service desk" is a help desk developed in an ITIL mold, and help desks are frequently regarded to be old-fashioned compared to the more modern service desk.
Updated December 17, 2021
As such, selecting the right software will enable your service desk to handle all service desk tasks with greater speed, ease, and satisfaction, with SysAid leading the pack.
Updated December 14, 2021
Implementing the right IT service desk software can make all the difference between a service desk that successfully serves – and one that doesn’t.
Updated December 13, 2021
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Explore JobArchitectFrequently Asked Questions About a Service Desk Salaries
What is the average of a Service Desk in Worcester, MA?
The Service Desk salary range is from $55,494 to $68,598, and the average Service Desk salary is $61,919/year in Worcester, MA.
The Service Desk's salary will change in different locations.
Which location pays the highest Service Desk salary in the United States?
The Service Desk salary in San Jose, CA is $74,472
which is the highest in the US.
What kinds of reasons will influence the Service Desk's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of Service Desk.
What is the growth rate of the Service Desk's salary?
If you are thinking of becoming a Service Desk or planning the next step in your career, find the detailed salary report of a Service Desk.
