Service Desk Specialist Salaries in Massachusetts
How Much Does a Service Desk Specialist Make in Massachusetts?
Updated April 01, 2025
As of April 01, 2025,
the average annual pay of Service Desk Specialist in Massachusetts is $64,257.
While Salary.com is seeing that Service Desk Specialist salary in MA can go up to $77,499
or down to $51,519, but most earn between $57,590 and $71,188.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Service Desk Specialist
Customer Service Desk Clerk - Grocery Store
$38,107
Massachusetts
Per Year
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Similar Job Salaries to Service Desk Specialist by Company
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| Company | average base salary in (usd) | range |
|---|---|---|
|
Planet Technology USA
Service Desk Manager
|
$121,007/yr
|
RANGE: $108,179 - $133,836
|
|
Hanscom Federal Credit Union
Service Desk Manager
|
$116,765/yr
|
RANGE: $104,386 - $129,144
|
|
Hanscom Federal Credit Union
Service Desk Operations Manager
|
$86,604/yr
|
RANGE: $76,908 - $96,300
|
|
Executive Office of Technology Services and Security
Service Desk Analyst
|
$82,159/yr
|
RANGE: $72,722 - $91,597
|
|
American Pest Solutions
Service Desk Agent
|
$52,503/yr
|
RANGE: $47,229 - $57,776
|
|
247Hire
Service desk Analyst - onsite
|
$71,858/yr
|
RANGE: $63,928 - $79,789
|
|
Planet Technology USA
Service Desk Technician
|
$76,473/yr
|
RANGE: $68,034 - $84,912
|
|
State of Massachusetts
Service Desk Intern
|
$98,529/yr
|
RANGE: $87,765 - $109,293
|
|
ezCater
IT Service Desk Engineer
|
$68,882/yr
|
RANGE: $61,052 - $76,711
|
|
Personnel Resources
Help Desk Specialist
|
$76,473/yr
|
RANGE: $68,034 - $84,912
|
Top 10 Highest Paying Cities For Service Desk Specialist Jobs in Massachusetts
It is important to understand how location impacts your career prospects in the United States.
There are some cities where a Service Desk Specialist can find a job easily with a greater salary paid then achieve a higher standard of living.
Below is the top cities list for Service Desk Specialist job salaries in Massachusetts.
Some cities can pay higher salaries for Service Desk Specialist jobs, which can indicate that there is a large demand for Service Desk Specialist positions in this city.
The following table shows top 10 cities where the Service Desk Specialist salary is higher than other cities in Massachusetts.
Boston takes first place in this list, followed by Cambridge, Waltham.
The Service Desk Specialist salary is $65,852 in Boston,
which is higher than the national average. There are 36 cities' Service Desk Specialist salary higher than national average in Massachusetts.
The average salary for a Service Desk Specialist in Massachusetts is $64,257,
but we found that the city with the highest salary for Service Desk Specialist jobs is Boston, MA, and it is higher than Cambridge.
Service Desk Specialist jobs in Boston can have the opportunity to earn higher salaries than in other cities in Massachusetts.
| CITY | ANNUAL SALARY | MONTHLY PAY | WEEKLY PAY | HOURLY WAGE |
| Boston | $65,852 | $5,488 | $1,266 | $32 |
| Cambridge | $65,852 | $5,488 | $1,266 | $32 |
| Waltham | $65,852 | $5,488 | $1,266 | $32 |
| Newton | $65,852 | $5,488 | $1,266 | $32 |
| Arlington | $65,852 | $5,488 | $1,266 | $32 |
| Brookline | $65,852 | $5,488 | $1,266 | $32 |
| Lynn | $65,852 | $5,488 | $1,266 | $32 |
| Malden | $65,852 | $5,488 | $1,266 | $32 |
| Medford | $65,852 | $5,488 | $1,266 | $32 |
| Quincy | $65,852 | $5,488 | $1,266 | $32 |
What Does a Service Desk Specialist Do?
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GoToAssist Service Desk lets you create online support portals so customers have a quick, simple way to find answers and get help.
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A significant responsibility of Service Desk Analysts is to manage support requests that can come through a range of networks, such as email, chat, and telephone.
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GoToAssist Service Desk seamlessly integrates into your existing workflow, removing redundancy and saving time.
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Explore JobArchitectFrequently Asked Questions About a Service Desk Specialist Salaries
What is the average of a Service Desk Specialist in Massachusetts?
The Service Desk Specialist salary range is from $57,590 to $71,188, and the average Service Desk Specialist salary is $64,257/year in Massachusetts.
The Service Desk Specialist's salary will change in different locations.
Which location pays the highest Service Desk Specialist salary in the United States?
The Service Desk Specialist salary in San Jose, CA is $74,472
which is the highest in the US.
What kinds of reasons will influence the Service Desk Specialist's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of Service Desk Specialist.
What is the growth rate of the Service Desk Specialist's salary?
If you are thinking of becoming a Service Desk Specialist or planning the next step in your career, find the detailed salary report of a Service Desk Specialist.
