Social Media Customer Service Salaries in the United States
How Much Does a Social Media Customer Service Make?
Updated May 01, 2025
As of May 01, 2025,
the average annual pay of Social Media Customer Service in the United States is $59,184.
While Salary.com is seeing that Social Media Customer Service salary in the US can go up to $71,775
or down to $46,562, but most earn between $52,577 and $65,775.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Social Media Customer Service
Assistant Vice President Customer Experience, Tele Sales & Social Media
$48,695
US
Per Year
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Similar Job Salaries to Social Media Customer Service by Company
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| Company | average base salary in (usd) | range |
|---|---|---|
|
Mr Handyman
Customer Service Rep & Social media
|
$59,658/yr
|
RANGE: $51,849 - $67,466
|
|
Ogburn Concrete Leveling & Resurfacing
Customer Care/Social Media Manager
|
$109,308/yr
|
RANGE: $95,263 - $123,353
|
|
MoneyLion
Customer Advocate, Social Media and Public Engagement
|
$102,075/yr
|
RANGE: $89,738 - $114,412
|
|
Recruit Monitor
Social Media Customer Relationship Specialist (CRS) - REMOTE
|
$91,925/yr
|
RANGE: $81,131 - $102,719
|
|
Mediabistro
Customer Advocate, Social Media and Public Engagement
|
$102,075/yr
|
RANGE: $89,738 - $114,412
|
|
Que Vida Tacos
Social Media Manager/ Service Team Member
|
$108,308/yr
|
RANGE: $94,270 - $122,347
|
|
SPELL IT WITH COLOR INC
Client Service Associate/Social Media Associate
|
$67,174/yr
|
RANGE: $57,837 - $76,512
|
|
M*CARBO
CUSTOMER SERVICE REPRESENTATIVE / MEDIA SUPPORT
|
$57,367/yr
|
RANGE: $49,579 - $65,154
|
|
Sweetgrass Properties
Social Media
|
$91,891/yr
|
RANGE: $80,265 - $103,517
|
|
Mite
Social Media
|
$93,921/yr
|
RANGE: $82,321 - $105,520
|
What Does a Social Media Customer Service Do?
You should be treating social media engagement like a dinner party, welcoming people and encouraging conversation between the host and the guests.
Updated December 22, 2021
Use it to manage your social media support more effectively and save time on monitoring requests coming from multiple channels.
Updated December 20, 2021
The best brands at social media customer service all have one thing in common – they maintain a positive but direct approach to problem solving.
Updated December 19, 2021
Apart from having a dedicated social customer support team, you can have a dedicated customer support channel within the social media platforms.
Updated December 17, 2021
If you give a positive social media customer service experience, 71% of your consumers will likely recommend your brand to others.
Updated December 17, 2021
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Explore JobArchitectFrequently Asked Questions About a Social Media Customer Service Salaries
What is the average of a Social Media Customer Service in the United States?
The Social Media Customer Service salary range is from $52,577 to $65,775, and the average Social Media Customer Service salary is $59,184/year in the United States.
The Social Media Customer Service's salary will change in different locations.
Which location pays the highest Social Media Customer Service salary in the United States?
The Social Media Customer Service salary in Santa Clara, CA is $74,648
which is the highest in the US.
What kinds of reasons will influence the Social Media Customer Service's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of Social Media Customer Service.
What is the growth rate of the Social Media Customer Service's salary?
If you are thinking of becoming a Social Media Customer Service or planning the next step in your career, find the detailed salary report of a Social Media Customer Service.
Recent Salary Report
Below are the most recent Social Media Customer Service salary reports. Employer name has been removed to protect anonymity.
$4,779
Monthly
A Social Media Customer Service in Scottsdale, AZ reported making $4,779 per month
Scottsdale, AZ
1,000 - 3,000 employees
Full-Time
Company - Public
$31
Hourly
A Social Media Customer Service in Norfolk, NE reported making $31 per hour
Norfolk, NE
3,000 - 7,6 employees
Part-Time
Company - Public
$64,823
Yearly
A Social Media Customer Service in Beckley, WV reported making $64,823 per year
Beckley, WV
200 - 6 employees
Full-Time
Company - Private
$62,814
Yearly
A Social Media Customer Service in Eden Prairie, MN reported making $62,814 per year
Eden Prairie, MN
6 - 1,000 employees
Full-Time
Company - Private
$64,295
Yearly
A Social Media Customer Service in Moline, IL reported making $64,295 per year
Moline, IL
100 - 200 employees
Full-Time
Company - Private
$24
Hourly
A Social Media Customer Service in Victorville, CA reported making $24 per hour
Victorville, CA
7,6 - 15,000 employees
Part-Time
Company - Public
