Support Agent Salaries in Massachusetts
How Much Does a Support Agent Make in Massachusetts?
Updated April 01, 2025
As of April 01, 2025,
the average annual pay of Support Agent in Massachusetts is $46,766.
While Salary.com is seeing that Support Agent salary in MA can go up to $56,751
or down to $39,455, but most earn between $42,939 and $51,992.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Support Agent
Facing Salary Structure Challenges? Let Our Expert Guide You
The job market is increasingly challenging. Our whitepaper, Navigating the Challenges of Creating Salary Structures, offers guidance on creating salary structures. Provide your phone number and work email to download the full version.
We will handle your contact details in line with our Privacy Policy.
If you prefer not to receive marketing emails from Salary.com, you can opt-out out of marketing communications at any time by clicking unsubscribe.
Choose a prefer time
Choose Your Preferred Time
All times are listed as US Eastern time (Boston/New York)
-
9:00 AM-9:30 AM
-
9:30 AM-10:00 AM
-
10:00 AM-10:30 AM
-
10:30 AM-11:00 AM
-
11:00 AM-11:30 AM
-
11:30 AM-12:00 PM
-
12:00 PM-12:30 PM
-
12:30 PM-1:00 PM
-
1:00 PM-1:30 PM
-
1:30 PM-2:00 PM
-
2:00 PM-2:30 PM
-
2:30 PM-3:00 PM
-
3:00 PM-3:30 PM
-
3:30 PM-4:00 PM
-
4:00 PM-4:30 PM
-
4:30 PM-5:00 PM
-
5:00 PM-5:30 PM
-
5:30 PM-6:00 PM
-
6:00 PM-6:30 PM
-
6:30 PM-7:00 PM
-
7:00 PM-7:30 PM
-
7:30 PM-8:00 PM
Similar Job Salaries to Support Agent by Company
Loading results...
| Company | average base salary in (usd) | range |
|---|---|---|
|
Greater Malden Behavioral Health, Inc
Remote Patient / Health Live Support Agent
|
$73,102/yr
|
RANGE: $64,788 - $81,416
|
|
Red Dog's Roofing
Customer Support Agent- Join our team!
|
$56,229/yr
|
RANGE: $49,157 - $63,301
|
|
Keller Williams Realty
Lead Agent Support Specialist and Transaction Coordination - seeking only local candidates
|
$89,743/yr
|
RANGE: $66,596 - $112,890
|
|
favorited
Support Agent
|
$63,169/yr
|
RANGE: $54,485 - $71,854
|
|
The Colonnade Hotel
Reservations Agent
|
$56,302/yr
|
RANGE: $46,817 - $65,788
|
|
Town of Barnstable
Conservation Agent
|
$105,505/yr
|
RANGE: $90,414 - $120,596
|
|
The Colonnade Group
Reservations Agent
|
$56,302/yr
|
RANGE: $46,817 - $65,788
|
|
Bask, Inc.
Retail Agent
|
$44,590/yr
|
RANGE: $37,944 - $51,236
|
|
Real Estate Exchange
Listing Agent
|
$150,471/yr
|
RANGE: $124,787 - $176,155
|
|
Aflac
Insurance Agent
|
$86,467/yr
|
RANGE: $75,317 - $97,617
|
Top 10 Highest Paying Cities For Support Agent Jobs in Massachusetts
It is important to understand how location impacts your career prospects in the United States.
There are some cities where a Support Agent can find a job easily with a greater salary paid then achieve a higher standard of living.
Below is the top cities list for Support Agent job salaries in Massachusetts.
Some cities can pay higher salaries for Support Agent jobs, which can indicate that there is a large demand for Support Agent positions in this city.
The following table shows top 10 cities where the Support Agent salary is higher than other cities in Massachusetts.
Boston takes first place in this list, followed by Cambridge, Waltham.
The Support Agent salary is $47,926 in Boston,
which is higher than the national average. There are 36 cities' Support Agent salary higher than national average in Massachusetts.
The average salary for a Support Agent in Massachusetts is $46,766,
but we found that the city with the highest salary for Support Agent jobs is Boston, MA, and it is higher than Cambridge.
Support Agent jobs in Boston can have the opportunity to earn higher salaries than in other cities in Massachusetts.
| CITY | ANNUAL SALARY | MONTHLY PAY | WEEKLY PAY | HOURLY WAGE |
| Boston | $47,926 | $3,994 | $922 | $23 |
| Cambridge | $47,926 | $3,994 | $922 | $23 |
| Waltham | $47,926 | $3,994 | $922 | $23 |
| Newton | $47,926 | $3,994 | $922 | $23 |
| Arlington | $47,926 | $3,994 | $922 | $23 |
| Brookline | $47,926 | $3,994 | $922 | $23 |
| Lynn | $47,926 | $3,994 | $922 | $23 |
| Malden | $47,926 | $3,994 | $922 | $23 |
| Medford | $47,926 | $3,994 | $922 | $23 |
| Quincy | $47,926 | $3,994 | $922 | $23 |
What Does a Support Agent Do?
The Customer Support Agent is responsible for competently and accurately processing incoming mail, email, and fax customer communications.
Updated December 21, 2021
If you are thinking of becoming a Technical Support Agent or planning the next step in your career, find details about.
Updated November 03, 2021
If the Linux Agent version is customized by a publisher, Microsoft may direct you to the publisher for support agent or extension-specific support because of the customization.
Updated October 24, 2021
If the Linux Agent version is earlier than version 2.2.10, or if the Linux system is out-of-support, we may require you to update the agent before getting support.
Updated December 20, 2021
The Customer Support Agent, at this capacity, is responsible for successful handling a variety of telephone communications from the business’s customers.
Updated December 20, 2021
Empower Your Talent Strategy with Salary.com's Skills Library.
Struggling with Managing Your Job Descriptions?
View Job Skills and Competency Data for more than 15,000 Job Titles, 18 Industries, and 26 Job Families.
Skills LibraryOur job description management tool- JobArchitect streamlines your job description process. Say goodbye to the hassle of crafting job descriptions.
Explore JobArchitectFrequently Asked Questions About a Support Agent Salaries
What is the average of a Support Agent in Massachusetts?
The Support Agent salary range is from $42,939 to $51,992, and the average Support Agent salary is $46,766/year in Massachusetts.
The Support Agent's salary will change in different locations.
Which location pays the highest Support Agent salary in the United States?
The Support Agent salary in San Jose, CA is $54,200
which is the highest in the US.
What kinds of reasons will influence the Support Agent's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of Support Agent.
What is the growth rate of the Support Agent's salary?
If you are thinking of becoming a Support Agent or planning the next step in your career, find the detailed salary report of a Support Agent.
