Tier 2 Desktop Support Salaries in Allentown, PA
How Much Does a Tier 2 Desktop Support Make in Allentown, PA?
Updated April 01, 2025
As of April 01, 2025,
the average annual pay of Tier 2 Desktop Support in Allentown, PA is $70,479.
While Salary.com is seeing that Tier 2 Desktop Support salary in Allentown, PA can go up to $81,832
or down to $60,033, but most earn between $65,011 and $76,422.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Tier 2 Desktop Support
Technical Customer Support Representative - Tier 2
$49,600
Allentown, PA
Per Year
Technical Customer Support Representative - Tier 3
$56,500
Allentown, PA
Per Year
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Similar Job Salaries to Tier 2 Desktop Support by Company
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| Company | average base salary in (usd) | range |
|---|---|---|
|
Acclaim Systems
Tier 1 / Tier 2 Support
|
$70,796/yr
|
RANGE: $62,522 - $79,071
|
|
New Era Technology
Support Specialist – Tier 2
|
$84,342/yr
|
RANGE: $76,375 - $92,310
|
|
Big Brand Tire & Service
Tier 1 Desktop Support Technician
|
$82,893/yr
|
RANGE: $74,649 - $91,138
|
|
Big Brand Tire & Service
Tier 2 Desktop Support Technician
|
$68,746/yr
|
RANGE: $61,310 - $76,181
|
|
LCG, Inc. Career Center
Desktop Support Technician (Tier 1)
|
$76,239/yr
|
RANGE: $67,792 - $84,687
|
|
Brooksource
Tier 2 IT Desktop Support
|
$58,085/yr
|
RANGE: $51,929 - $64,241
|
|
A3 Staffing Solutions
Desktop Support Technician
|
$67,360/yr
|
RANGE: $59,897 - $74,823
|
|
Red Knight Solutions, LLC
Desktop Support Technician_Buffalo
|
$62,782/yr
|
RANGE: $55,826 - $69,739
|
|
Pomeroy
Support I - Desktop
|
$66,993/yr
|
RANGE: $59,726 - $74,260
|
|
cyberThink Inc
Desktop Support Specialist - 25-70219
|
$66,901/yr
|
RANGE: $59,518 - $74,284
|
What Does a Tier 2 Desktop Support Do?
When you have proper tiers set up in your help desk support, it helps allocate support resources to meet customer needs.
Updated October 30, 2021
Technical support is often subdivided into tiers, or levels, in order to better serve a business or customer base.
Updated December 19, 2021
Tech support specialists in Tier 1 support or Level 1 support typically handle straightforward and simple problems while possibly using knowledge base tools & step-by-step guides.
Updated December 06, 2021
As a result, a common support structure revolves around a three-layered technical support system – Tier 1 technical support, Tier 2 & Tier 3 technical support.
Updated November 26, 2021
Problems or requests are forwarded to tier 4 support and monitored by the organization for implementation.
Updated November 20, 2021
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Explore JobArchitectFrequently Asked Questions About a Tier 2 Desktop Support Salaries
What is the average of a Tier 2 Desktop Support in Allentown, PA?
The Tier 2 Desktop Support salary range is from $65,011 to $76,422, and the average Tier 2 Desktop Support salary is $70,479/year in Allentown, PA.
The Tier 2 Desktop Support's salary will change in different locations.
Which location pays the highest Tier 2 Desktop Support salary in the United States?
The Tier 2 Desktop Support salary in San Jose, CA is $88,913
which is the highest in the US.
What kinds of reasons will influence the Tier 2 Desktop Support's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of Tier 2 Desktop Support.
What is the growth rate of the Tier 2 Desktop Support's salary?
If you are thinking of becoming a Tier 2 Desktop Support or planning the next step in your career, find the detailed salary report of a Tier 2 Desktop Support.
