Tier 2 Desktop Support Salaries in the United States
How Much Does a Tier 2 Desktop Support Make?
Updated April 01, 2025
As of April 01, 2025,
the average annual pay of Tier 2 Desktop Support in the United States is $70,493.
While Salary.com is seeing that Tier 2 Desktop Support salary in the US can go up to $81,849
or down to $60,045, but most earn between $65,024 and $76,437.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Tier 2 Desktop Support
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Similar Job Salaries to Tier 2 Desktop Support by Company
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| Company | average base salary in (usd) | range |
|---|---|---|
|
SENTINEL GROUP LLC
Desktop Support Tier 2
|
$75,575/yr
|
RANGE: $67,234 - $83,915
|
|
Big Brand Tire & Service
Tier 1 Desktop Support Technician
|
$82,893/yr
|
RANGE: $74,649 - $91,138
|
|
Big Brand Tire & Service
Tier 2 Desktop Support Technician
|
$68,746/yr
|
RANGE: $61,310 - $76,181
|
|
Insight Global
Tier 3 Desktop Support Specialist
|
$104,162/yr
|
RANGE: $95,354 - $112,971
|
|
LCG, Inc. Career Center
Desktop Support Technician (Tier 1)
|
$76,239/yr
|
RANGE: $67,792 - $84,687
|
|
Brooksource
Tier 2 IT Desktop Support
|
$58,085/yr
|
RANGE: $51,929 - $64,241
|
|
AAC Inc
Tier 2 Desktop Technician
|
$66,508/yr
|
RANGE: $59,424 - $73,592
|
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Alpha Omega
Tier 2 Desktop Technician
|
$77,782/yr
|
RANGE: $68,903 - $86,661
|
|
Apha Omega Integration
Tier 2 Desktop Technician
|
$77,782/yr
|
RANGE: $68,903 - $86,661
|
|
Javen Technologies, Inc
Desktop Support / Desktop Technician
|
$70,545/yr
|
RANGE: $62,729 - $78,361
|
What Does a Tier 2 Desktop Support Do?
Technical support is often subdivided into tiers, or levels, in order to better serve a business or customer base.
Updated December 19, 2021
Tech support specialists in Tier 1 support or Level 1 support typically handle straightforward and simple problems while possibly using knowledge base tools & step-by-step guides.
Updated December 06, 2021
As a result, a common support structure revolves around a three-layered technical support system – Tier 1 technical support, Tier 2 & Tier 3 technical support.
Updated November 26, 2021
Problems or requests are forwarded to tier 4 support and monitored by the organization for implementation.
Updated November 20, 2021
When a tier-1 support employee is not able to resolve the issue, they classify the problem and pass it on to the appropriate tier-2 employee.
Updated November 17, 2021
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Explore JobArchitectFrequently Asked Questions About a Tier 2 Desktop Support Salaries
What is the average of a Tier 2 Desktop Support in the United States?
The Tier 2 Desktop Support salary range is from $65,024 to $76,437, and the average Tier 2 Desktop Support salary is $70,493/year in the United States.
The Tier 2 Desktop Support's salary will change in different locations.
Which location pays the highest Tier 2 Desktop Support salary in the United States?
The Tier 2 Desktop Support salary in San Jose, CA is $88,913
which is the highest in the US.
What kinds of reasons will influence the Tier 2 Desktop Support's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of Tier 2 Desktop Support.
What is the growth rate of the Tier 2 Desktop Support's salary?
If you are thinking of becoming a Tier 2 Desktop Support or planning the next step in your career, find the detailed salary report of a Tier 2 Desktop Support.
Recent Salary Report
Below are the most recent Tier 2 Desktop Support salary reports. Employer name has been removed to protect anonymity.
$75,094
Yearly
A Tier 2 Desktop Support in Weirton, WV reported making $75,094 per year
Weirton, WV
100 - 200 employees
Full-Time
Company - Private
$36
Hourly
A Tier 2 Desktop Support in Port Saint Lucie, FL reported making $36 per hour
Port Saint Lucie, FL
3,000 - 7,6 employees
Part-Time
Company - Public
$5,400
Monthly
A Tier 2 Desktop Support in Middletown, DE reported making $5,400 per month
Middletown, DE
1,000 - 3,000 employees
Full-Time
Company - Public
$73,271
Yearly
A Tier 2 Desktop Support in Monterey, CA reported making $73,271 per year
Monterey, CA
6 - 1,000 employees
Full-Time
Company - Private
$62,669
Yearly
A Tier 2 Desktop Support in Richmond, KY reported making $62,669 per year
Richmond, KY
200 - 6 employees
Full-Time
Company - Private
$35
Hourly
A Tier 2 Desktop Support in Enid, OK reported making $35 per hour
Enid, OK
7,6 - 15,000 employees
Part-Time
Company - Public
