How Much Does a Tier 2 Desktop Support Make in Grand Rapids, MI?

Updated December 01, 2024
As of December 01, 2024, the average annual pay of Tier 2 Desktop Support in Grand Rapids, MI is $68,360. While Salary.com is seeing that Tier 2 Desktop Support salary in Grand Rapids, MI can go up to $79,593 or down to $57,770, but most earn between $62,817 and $74,239. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, and your experience levels. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Tier 2 Desktop Support
Tier 2 Support
$73,798
Grand Rapids, MI
Per Year
Technical Customer Support Representative - Tier 2
$47,500
Grand Rapids, MI
Per Year
Help Desk Tier 2 Specialist
$57,130
Grand Rapids, MI
Per Year
Technical Customer Support Representative - Tier 3
$57,600
Grand Rapids, MI
Per Year
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Similar Job Salaries to Tier 2 Desktop Support by Company

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Company average base salary in (usd) range
Enetics Networks - An IT Consulting Firm
Desktop Support - Tier 1
$68,661/yr
$61,376
$75,945
RANGE: $61,376 - $75,945
CEdge Inc
Tier I Desktop Support
$68,073/yr
$60,771
$75,375
RANGE: $60,771 - $75,375
Insight Global
Desktop Support Technician
$70,633/yr
$62,357
$78,909
RANGE: $62,357 - $78,909
Danta Technologies
Desktop Support Technician
$62,834/yr
$56,049
$69,618
RANGE: $56,049 - $69,618
Nmble
Senior Desktop Support
$75,746/yr
$66,974
$84,517
RANGE: $66,974 - $84,517
The Pond Guy
Senior Desktop Support Specialist
$107,415/yr
$94,648
$120,181
RANGE: $94,648 - $120,181
TEKsystems c/o Allegis Group
IT Desktop Support Technician
$51,568/yr
$46,135
$57,001
RANGE: $46,135 - $57,001
Ovation Workplace Services Inc.
Desktop Support Technician
$75,786/yr
$66,907
$84,666
RANGE: $66,907 - $84,666
TEKsystems c/o Allegis Group
Desktop Support Analyst
$95,131/yr
$80,980
$109,283
RANGE: $80,980 - $109,283

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What Does a Tier 2 Desktop Support Do?

Technical support can be delivered in a variety of ways, depending on the support level or tier, including by phone, email, live chat or video.
Updated October 12, 2021
Technical support is often subdivided into tiers, or levels, in order to better serve a business or customer base.
Updated December 19, 2021
Tech support specialists in Tier 1 support or Level 1 support typically handle straightforward and simple problems while possibly using knowledge base tools & step-by-step guides.
Updated December 06, 2021
As a result, a common support structure revolves around a three-layered technical support system – Tier 1 technical support, Tier 2 & Tier 3 technical support.
Updated November 26, 2021
Problems or requests are forwarded to tier 4 support and monitored by the organization for implementation.
Updated November 20, 2021

Frequently Asked Questions About a Tier 2 Desktop Support Salaries

What is the average of a Tier 2 Desktop Support in Grand Rapids, MI?

The Tier 2 Desktop Support salary range is from $62,817 to $74,239, and the average Tier 2 Desktop Support salary is $68,360/year in Grand Rapids, MI. The Tier 2 Desktop Support's salary will change in different locations.

Which location pays the highest Tier 2 Desktop Support salary in the United States?

The Tier 2 Desktop Support salary in San Jose, CA is $88,445 which is the highest in the US.

What kinds of reasons will influence the Tier 2 Desktop Support's salary?

Besides the location, employees' education degree, related skills, and work experience also will influence the salary. Try to improve your skills and experience to get a higher salary for the position of Tier 2 Desktop Support.

What is the growth rate of the Tier 2 Desktop Support's salary?

If you are thinking of becoming a Tier 2 Desktop Support or planning the next step in your career, find the detailed salary report of a Tier 2 Desktop Support.