How Much Does a Tier 2 Desktop Support Make in Greensboro, NC?

Updated December 01, 2024
As of December 01, 2024, the average annual pay of Tier 2 Desktop Support in Greensboro, NC is $66,245. While Salary.com is seeing that Tier 2 Desktop Support salary in Greensboro, NC can go up to $77,131 or down to $55,983, but most earn between $60,874 and $71,943. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, and your experience levels. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Tier 2 Desktop Support
Tier 2 Support
$71,516
Greensboro, NC
Per Year
Technical Customer Support Representative - Tier 2
$46,000
Greensboro, NC
Per Year
Help Desk Tier 2 Specialist
$55,360
Greensboro, NC
Per Year
Technical Customer Support Representative - Tier 3
$55,800
Greensboro, NC
Per Year
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Similar Job Salaries to Tier 2 Desktop Support by Company

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Company average base salary in (usd) range
E-IT Professionals corp
Desktop Support
$60,938/yr
$54,409
$67,466
RANGE: $54,409 - $67,466
Vminds Technologies Inc
Desktop Support
$60,103/yr
$53,664
$66,542
RANGE: $53,664 - $66,542
Enetics Networks - An IT Consulting Firm
Desktop Support - Tier 1
$68,661/yr
$61,376
$75,945
RANGE: $61,376 - $75,945
CEdge Inc
Tier I Desktop Support
$68,073/yr
$60,771
$75,375
RANGE: $60,771 - $75,375
CW IT SUPPORT INC
Tier 1 Support Technician
$75,299/yr
$66,365
$84,232
RANGE: $66,365 - $84,232
Cynet Systems
Desktop Support Technician
$73,513/yr
$64,899
$82,126
RANGE: $64,899 - $82,126
eTeam Inc
Desktop support technician
$71,742/yr
$63,349
$80,134
RANGE: $63,349 - $80,134
Iron Systems, Inc
Desktop Support EUC L1
$67,319/yr
$59,491
$75,147
RANGE: $59,491 - $75,147
Red Knight Solutions, LLC
Desktop Support Technician_Liberty
$69,370/yr
$61,255
$77,485
RANGE: $61,255 - $77,485
$78,195/yr
$68,929
$87,462
RANGE: $68,929 - $87,462

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What Does a Tier 2 Desktop Support Do?

Technical support is often subdivided into tiers, or levels, in order to better serve a business or customer base.
Updated December 19, 2021
Tech support specialists in Tier 1 support or Level 1 support typically handle straightforward and simple problems while possibly using knowledge base tools & step-by-step guides.
Updated December 06, 2021
As a result, a common support structure revolves around a three-layered technical support system – Tier 1 technical support, Tier 2 & Tier 3 technical support.
Updated November 26, 2021
Problems or requests are forwarded to tier 4 support and monitored by the organization for implementation.
Updated November 20, 2021
When a tier-1 support employee is not able to resolve the issue, they classify the problem and pass it on to the appropriate tier-2 employee.
Updated November 17, 2021

Frequently Asked Questions About a Tier 2 Desktop Support Salaries

What is the average of a Tier 2 Desktop Support in Greensboro, NC?

The Tier 2 Desktop Support salary range is from $60,874 to $71,943, and the average Tier 2 Desktop Support salary is $66,245/year in Greensboro, NC. The Tier 2 Desktop Support's salary will change in different locations.

Which location pays the highest Tier 2 Desktop Support salary in the United States?

The Tier 2 Desktop Support salary in San Jose, CA is $88,445 which is the highest in the US.

What kinds of reasons will influence the Tier 2 Desktop Support's salary?

Besides the location, employees' education degree, related skills, and work experience also will influence the salary. Try to improve your skills and experience to get a higher salary for the position of Tier 2 Desktop Support.

What is the growth rate of the Tier 2 Desktop Support's salary?

If you are thinking of becoming a Tier 2 Desktop Support or planning the next step in your career, find the detailed salary report of a Tier 2 Desktop Support.