Tier 2 Desktop Support Salaries in Knoxville, TN
How Much Does a Tier 2 Desktop Support Make in Knoxville, TN?
Updated December 01, 2024
As of December 01, 2024,
the average annual pay of Tier 2 Desktop Support in Knoxville, TN is $64,624.
While Salary.com is seeing that Tier 2 Desktop Support salary in Knoxville, TN can go up to $75,244
or down to $54,613, but most earn between $59,384 and $70,183.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Tier 2 Desktop Support
Technical Customer Support Representative - Tier 2
$44,900
Knoxville, TN
Per Year
Technical Customer Support Representative - Tier 3
$54,500
Knoxville, TN
Per Year
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Similar Job Salaries to Tier 2 Desktop Support by Company
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| Company | average base salary in (usd) | range |
|---|---|---|
|
NTT DATA
Desktop support
|
$67,688/yr
|
RANGE: $59,817 - $75,559
|
|
NTT DATA North America
Desktop support
|
$67,688/yr
|
RANGE: $59,817 - $75,559
|
|
Enetics Networks - An IT Consulting Firm
Desktop Support - Tier 1
|
$68,661/yr
|
RANGE: $61,376 - $75,945
|
|
CEdge Inc
Tier I Desktop Support
|
$68,073/yr
|
RANGE: $60,771 - $75,375
|
|
SISL Global
Desktop Support Specialist
|
$68,943/yr
|
RANGE: $60,926 - $76,960
|
|
Pyramid
Desktop Support Technician
|
$56,641/yr
|
RANGE: $50,524 - $62,757
|
|
Pyramid Consulting, Inc
Desktop Support Technician
|
$66,540/yr
|
RANGE: $58,744 - $74,337
|
|
Ovation Workplace Services Inc.
Onsite -Desktop Support Technician
|
$53,418/yr
|
RANGE: $47,677 - $59,159
|
|
Sira Consulting Inc
Desktop Support Technician
|
$60,318/yr
|
RANGE: $53,804 - $66,831
|
|
REQ Solutions
Desktop Support Specialist
|
$60,167/yr
|
RANGE: $53,721 - $66,613
|
What Does a Tier 2 Desktop Support Do?
Technical support is often subdivided into tiers, or levels, in order to better serve a business or customer base.
Updated December 19, 2021
Tech support specialists in Tier 1 support or Level 1 support typically handle straightforward and simple problems while possibly using knowledge base tools & step-by-step guides.
Updated December 06, 2021
As a result, a common support structure revolves around a three-layered technical support system – Tier 1 technical support, Tier 2 & Tier 3 technical support.
Updated November 26, 2021
Problems or requests are forwarded to tier 4 support and monitored by the organization for implementation.
Updated November 20, 2021
When a tier-1 support employee is not able to resolve the issue, they classify the problem and pass it on to the appropriate tier-2 employee.
Updated November 17, 2021
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Explore JobArchitectFrequently Asked Questions About a Tier 2 Desktop Support Salaries
What is the average of a Tier 2 Desktop Support in Knoxville, TN?
The Tier 2 Desktop Support salary range is from $59,384 to $70,183, and the average Tier 2 Desktop Support salary is $64,624/year in Knoxville, TN.
The Tier 2 Desktop Support's salary will change in different locations.
Which location pays the highest Tier 2 Desktop Support salary in the United States?
The Tier 2 Desktop Support salary in San Jose, CA is $88,445
which is the highest in the US.
What kinds of reasons will influence the Tier 2 Desktop Support's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of Tier 2 Desktop Support.
What is the growth rate of the Tier 2 Desktop Support's salary?
If you are thinking of becoming a Tier 2 Desktop Support or planning the next step in your career, find the detailed salary report of a Tier 2 Desktop Support.
