Tier 2 Desktop Support Salaries in Washington, DC
How Much Does a Tier 2 Desktop Support Make in Washington, DC?
Updated April 01, 2025
As of April 01, 2025,
the average annual pay of Tier 2 Desktop Support in Washington, DC is $78,050.
While Salary.com is seeing that Tier 2 Desktop Support salary in Washington, DC can go up to $90,623
or down to $66,481, but most earn between $71,995 and $84,631.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Tier 2 Desktop Support
Technical Customer Support Representative - Tier 2
$55,000
Washington, DC
Per Year
Technical Customer Support Representative - Tier 3
$62,600
Washington, DC
Per Year
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Similar Job Salaries to Tier 2 Desktop Support by Company
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| Company | average base salary in (usd) | range |
|---|---|---|
|
RightDirection Technology Solutions
Help Desk Tier II Desktop Specialist - Cleared
|
$75,918/yr
|
RANGE: $67,539 - $84,296
|
|
KMETF
Desktop Support Tier IIl
|
$64,254/yr
|
RANGE: $57,163 - $71,345
|
|
SENTINEL GROUP LLC
Desktop Support Tier 2
|
$75,575/yr
|
RANGE: $67,234 - $83,915
|
|
Sybex
Desktop Support Technician
|
$77,782/yr
|
RANGE: $68,903 - $86,661
|
|
Ovextech
Desktop Support Specialist
|
$75,918/yr
|
RANGE: $67,539 - $84,296
|
|
DANE, LLC
Desktop Support Specialist
|
$66,097/yr
|
RANGE: $59,092 - $73,101
|
|
Ampcus
Help Desktop Support
|
$75,918/yr
|
RANGE: $67,539 - $84,296
|
|
Alpha Omega Integration
Desktop Support Services Technician
|
$83,514/yr
|
RANGE: $74,240 - $92,788
|
|
Ovextech
Desktop Support Technician- Remote
|
$77,782/yr
|
RANGE: $68,903 - $86,661
|
|
INSPYR Solutions
Desktop Support Tech
|
$75,918/yr
|
RANGE: $67,539 - $84,296
|
What Does a Tier 2 Desktop Support Do?
Technical support is often subdivided into tiers, or levels, in order to better serve a business or customer base.
Updated December 19, 2021
Tech support specialists in Tier 1 support or Level 1 support typically handle straightforward and simple problems while possibly using knowledge base tools & step-by-step guides.
Updated December 06, 2021
As a result, a common support structure revolves around a three-layered technical support system – Tier 1 technical support, Tier 2 & Tier 3 technical support.
Updated November 26, 2021
Problems or requests are forwarded to tier 4 support and monitored by the organization for implementation.
Updated November 20, 2021
When a tier-1 support employee is not able to resolve the issue, they classify the problem and pass it on to the appropriate tier-2 employee.
Updated November 17, 2021
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Explore JobArchitectFrequently Asked Questions About a Tier 2 Desktop Support Salaries
What is the average of a Tier 2 Desktop Support in Washington, DC?
The Tier 2 Desktop Support salary range is from $71,995 to $84,631, and the average Tier 2 Desktop Support salary is $78,050/year in Washington, DC.
The Tier 2 Desktop Support's salary will change in different locations.
Which location pays the highest Tier 2 Desktop Support salary in the United States?
The Tier 2 Desktop Support salary in San Jose, CA is $88,913
which is the highest in the US.
What kinds of reasons will influence the Tier 2 Desktop Support's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of Tier 2 Desktop Support.
What is the growth rate of the Tier 2 Desktop Support's salary?
If you are thinking of becoming a Tier 2 Desktop Support or planning the next step in your career, find the detailed salary report of a Tier 2 Desktop Support.
