How Much Does A Chief Customer Experience Officer Make in the United States ? (2026 Salary Guide)

Chief Customer Experience Officer Salary in the United States

As of May 01, 2026, the average annual salary for Chief Customer Experience Officer in the US is $129,777, equivalent to $62 per hour, $2,496 weekly, or $10,815 monthly. These figures, sourced from Salary.com’s real-time job posting scans, highlight competitive earning potential for Chief Customer Experience Officer in cities like San Jose, Santa Clara, and San Francisco.

Annually Salaries for Chief Customer Experience Officer in the US vary widely, spanning from $108,174 to $151,769. Most professionals fall between the 25th percentile ($118,470) and 75th percentile ($141,288), while top earners (90th percentile) make $151,769 per year. This $22,818 pay gap underscores opportunities for salary growth through certifications, specialized skills like Products and Services or Commercial Banking, or targeting high-paying regions like District of Columbia or California.

Location and experience significantly influence earnings. For example, District of Columbia Chief Customer Experience Officer often earn 10.7% above national averages due to demand from Fortune 38 companies and industry startups. Professionals are advised to focus on high-growth sectors like to offset market challenges.

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Chief Customer Experience Officer Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Chief Customer Experience Officer Salary $108,174 US May 01, 2026
25th Percentile Chief Customer Experience Officer Salary $118,470 US May 01, 2026
50th Percentile Chief Customer Experience Officer Salary $129,777 US May 01, 2026
75th Percentile Chief Customer Experience Officer Salary $141,288 US May 01, 2026
90th Percentile Chief Customer Experience Officer Salary $151,769 US May 01, 2026
25% $118,470 10% $108,174 90% $151,769 75% $141,288 $129,777 50%(Median) Didn’t find job title? Click
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Chief People Experience Officer (CPEO)

Confidential - Independence, OH

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Vice President, Marketing Experience/Chief Experience Officer

Leadman and Associates LLC - Columbus, OH

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What is A Chief Customer Experience Officer ?

The Chief Customer Experience Officer (CCXO) is responsible for overseeing and enhancing the overall customer experience across all touchpoints within an organization. This role involves developing strategies to improve customer satisfaction, loyalty, and engagement. The CCXO collaborates with various departments, including marketing, sales, and product development, to ensure a cohesive approach to customer interactions. Key responsibilities include analyzing customer feedback, implementing service improvements, and leading initiatives that align with the company’s vision and goals. Salari...

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Career Path for this job

  1. Down a level:

    Business Development Officer II (Affluent Clients)

    2 - 4 years experience
    Bachelor's Degree

  2. This Job:

    Chief Customer Experience Officer

    4 - 7 years experience
    Bachelor's Degree

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Understand the total compensation opportunity for A Chief Customer Experience Officer, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
118470
141288
129777

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
140318
173196
155535
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Chief Customer Experience Officer in the United States. The base salary for Chief Customer Experience Officer ranges from $118,470 to $141,288 with the average base salary of $129,777. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $140,318 to $173,196 with the average total cash compensation of $155,535.

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118470
141288

 

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