As of November 01, 2025, the average annual salary for Chief Customer Experience Officer in the US is $129,793, equivalent to $62 per hour, $2,496 weekly, or $10,816 monthly. These figures, sourced from Salary.com’s real-time job posting scans, highlight competitive earning potential for Chief Customer Experience Officer in cities like Santa Clara, San Jose, and Fremont.

Annually Salaries for Chief Customer Experience Officer in the US vary widely, spanning from $108,178 to $151,679. Most professionals fall between the 25th percentile ($118,479) and 75th percentile ($141,249), while top earners (90th percentile) make $151,679 per year. This $22,770 pay gap underscores opportunities for salary growth through certifications, specialized skills like Products and Services or Commercial Banking, or targeting high-paying regions like District of Columbia or California.

Location and experience significantly influence earnings. For example, District of Columbia Chief Customer Experience Officer often earn 10.7% above national averages due to demand from Fortune 38 companies and industry startups. Professionals are advised to focus on high-growth sectors like to offset market challenges.

Based on HR-reported data: a national average with a geographic differential
Chief Customer Experience Officer Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Chief Customer Experience Officer Salary $108,178 US November 01, 2025
25th Percentile Chief Customer Experience Officer Salary $118,479 US November 01, 2025
50th Percentile Chief Customer Experience Officer Salary $129,793 US November 01, 2025
75th Percentile Chief Customer Experience Officer Salary $141,249 US November 01, 2025
90th Percentile Chief Customer Experience Officer Salary $151,679 US November 01, 2025
25% $118,479 10% $108,178 90% $151,679 75% $141,249 $129,793 50%(Median) Didn’t find job title? Click
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What is A Chief Customer Experience Officer ?

The Chief Customer Experience Officer (CCXO) is responsible for overseeing and enhancing the overall customer experience across all touchpoints within an organization. This role involves developing strategies to improve customer satisfaction, loyalty, and engagement. The CCXO collaborates with various departments, including marketing, sales, and product development, to ensure a cohesive approach to customer interactions. Key responsibilities include analyzing customer feedback, implementing service improvements, and leading initiatives that align with the company’s vision and goals. Salari...

Source: (as of 06/04/2025). Read more from

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Job Openings for Chief Customer Experience Officer

Career Path for this job

  1. Down a level:

    Business Development Officer (Select Customer)

    4 - 7 years experience
    Bachelor's Degree

  2. This Job:

    Chief Customer Experience Officer

    7 + years experience
    Bachelor's Degree

Understand the total compensation opportunity for A Chief Customer Experience Officer, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
118479
141249
129793

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
138711
171206
153753
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Chief Customer Experience Officer in the United States. The base salary for Chief Customer Experience Officer ranges from $118,479 to $141,249 with the average base salary of $129,793. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $138,711 to $171,206 with the average total cash compensation of $153,753.

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118479
141249

 

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